Kaspersky: Basic, Standard, Plus, Premium

In my.Kaspersky.com, it says I have access to Kaspersky VPN, yet in the Kaspersky AV&VPN App on Android, there is no option to enable a vpn. Can anyone tell me what I'm doing wrong?

I want to talk Webcam and Mic control on Kaspersky Standard, but it keep asking me my LAPTOP's admin password but I DID NOT SET ONE, anytime when any apps ask me the password, I would just leave the box blank and click OK and it will be fine, but Kaspersky Standard keep saying my password is wrong even though it's NOT EXISTING. Is there anyway to fix this?

Hi, Yesterday I noticed that the passwords on both of my CCTV systems were not working. I ended up having to reformat them to reset the passwords. My CCTV systems are not protected by Kaspersky, but my smart home monitoring system detects them. This morning, I noticed my passwords aren't working again. I haven't reset them yet. (It might be a Hikvision issue, but I’m not certain yet). This morning I opened Notepad on my phone, and a message appeared on the screen as if someone was writing a letter. I deleted the text and closed the app. I couldn't find Kaspersky on my phone (Samsung Galaxy A04, model SM-A045F/DS), so I tried to reinstall it. I also noticed…

My subscription is about to expire in 22 days and I am hoping that the developers will remove the forced Ai that has been added in the update to above new version that occured today on my PC. I don't trust Ai with my data and spend my life removing it from as many products as possible. Please can Kaspersky allow us to opt out of the forced Ai even if it means reverting us to the previous version of Kaspersky Standard while they code this option. I run a business advising customers on security as well as selling new PCs and I refuse to sell/use or recommend any product with forced Ai in it.

Just upgraded to version Premium 21.24.8.522 and noticed it alerting me in the "home" section of the app to turn on MS Edge extension... so I said to turn it on. It took me to Edge, but shows the extension as already installed.. so I removed it... and readded it, but no change, it says its installed, but remains Grey and the warning inside the app to turn it on remains. (and I have rebooted, just to be sure) The extension page says its version 2.13.33.2 dated 18th Sep 2025 (on the Chrome web store). My version of Edge is up to date... 144.0.3719.104 PC is Win 11 Pro, 25H2 fully patched... ver 26200.7628 Just me? any ideas? I presume Kaspersky just have to…

Since some time I can't use Cyberlink Screen Recorder 4 (included in Power Director 365) anymore. I can start the program but it freezes and I need to stop it in the Task Manager. As suggested by Cyberlink I tried to run the program with the auto startup of Kaspersky disabled and it worked fine. As soon as I start Kaspersky Plus, the issue is back and I can't run Screen Recorder. PowerDirector works fine but screen recorder freezes after starting it. Any ideas or suggestions on how to solve this?

I have installed the kaspersky premium and the vpn but everything is in Turkish. That's fine for my family as they know Turkish but i don't and i want to change the language to English on all the app interfaces. I am in turkey. Do i need to uninstall (tried ... its all turkish so didn't seem to work but i can figure it out) and reinstall an English version? how can i get the apps to use English only please?

Hi. I don't understand what password I need to enter to automatically delete my internet temp files and history. I use a Microsoft account to log in to Windows 11, and I use a PIN to start the operating system. I tried entering both the PIN and my Microsoft account password, but it didn't work. I don't want to have to change my account type or log in to Windows with a local account. Thanks.

Hello, Stored a license key in my account before the cuurent one is expired. It expired 2 days ago now and the new one seems not automatically activated, the app on my PC is still saying subscription expired. Kaspersky Plus

I renewed my subscription on Saturday, my account was charged €69.99 (?) and no email has come yet. The page shows a standard subscription that expires on February 13th.

I purchased Kaspersky Premium for 5 devices, with the license managed from my computer. All devices currently have the software installed. Recently, I bought a new computer for myself and would like to install Kaspersky on it as well (a sixth license). For this purpose, I understand that I need to upgrade the license to 10 devices. What is the correct sequence of actions I should take to install Kaspersky on my new computer and manage the other 5 devices from it?

Around 3 weeks ago, I purchased another 2-year Kaspersky Premium subscription and activated it via the websites "Add activation code" feature and not via the desktop application. However, in the last couple days I started receiving the pop-up messages warning me about my subscription ending, which seeing as I already purchased a subscription back then, I hypothetically shouldn't be receiving them. So my question is, when the current subscription runs out, will the new 2 year subscription then activate and resume where the previous one left off, or will I have to re-download Kaspersky again in order to activate it because I activated it wrongly?

Just wanted to let y'all know.

I am using Kaspersky Premium on macOS, and its memory usage keeps rising and won't stop. I have to force it to quit, but it will recover and keep rising. Even if I close the Kaspersky program, it still persists. I am using the latest macOS 26.2.0, and the application version is 26.0.0.150a.b.c. I hope to get some help

I visit a site almost everyday one year now and more. Didn't had problems. Today watched something there and suddenly I got Kaspersky message (at my language) that saying the certificate isn't valid and it is advised not to visit this site. Never had problems with the site and Kaspersky show me problem only with this. The site had some adds but I blocking them but that was something that always happened and the antivirus never showed me problems with this. What can I do to unblock the site and use it again?

Hi, I have just upgraded my PC to Windows 11 (after I had a catastrophic failure in my operating system) and now when I click on the Kaspersky icon in my Systems Tray I get no information. I know Kaspersky is still operating but I can't see any information. I have attached a photo of what is happening.

I have an application that needs to access the Hosts file on Windows 11. However, when I run the application, it is denied access to the hosts file by Kaspersky Premium. If I pause protection, the app works fine, it can access and write to the Hosts File. Obviously this is something I would not rather do. I cannot find any setting inside Kaspersky Premium that will allow access to the Hosts file for either a specific application or in general. We used to be able to do it but it seems that ability has either been removed or hidden. Can anybody help please.

I have bought Kaspersy Premium for 20 licence. I've shared a licence last year with some friends. Someone the them didn't have uploaded our licence il 2026. I can't remove them from the user in the address book. So i can't add new users for sharing becaouse Kaspersky report "i've enough family users". There is no way to delete old friends in address book? Thanks for response

While my computer is running, whenever I launch Kaspersky, within 5–10 minutes my screen turns black and then comes back after about 2 seconds. I tested this many times and confirmed that Kaspersky is the cause. The issue happens even if I am idle on the desktop, without running any other applications. System details: -Operating System: Windows 10 Home, Version 22H2 (OS Build 19045.6216) -Kaspersky version: 21.22.7.466(a) -GPU: NVIDIA GeForce GTX 1060 6GB -Driver version tested: Latest driver 581.15 WHQL, also tested older versions with DDU clean install = issue persists -I don't use any other security software -Kaspersky settings: Default -Backgroun…

i dont know why you are blocking any new game, when i checked firewall the game are not there, fix your ******* firewall because i want to play arknight endfield and duet night abyss without disable kaspersky, i have kaspersky premium

Why is Kaspersky still asking me to renew my subscription when I already have and added the code on the app as well as on My Kaspersky? Thank you

I use Kaspersky Plus. I know Brave isn't supported by the extension, but I'm looking for a workaround. I tried renaming brave.exe to chrome.exe like it was suggested in other topics on this forum. The extension has been added to the browser, but doesn't work. The icon is greyed out, and when I click on it, the following image appears:

I'm in Canada. Does Kaskpersky Premium included unlimited VPN? The FAQ states PLUS includes unlimited VPN but says nothing about PREMIUM. Thanks.

After upgrading to Windows 11 (Fresh Install from 10) I am seeing this weird issue. Sometimes when my PC boots the Kaspersky Tray Icon remains red for eternity. It shows Application is Starting when clicked and the main window is green meaning no threats whatsoever. Also if the protection is paused and then restarted it goes back to green or if Explorer is restarted it goes back to green. I have a Windows 10 PC where this issue never happened in 17 years of using Kaspersky. Details are below. Windows was last updated previous week. Since I am on a slow wifi it is set to do only monthly updates

Just to piggyback on here I use the android kaspersky premium app that has the vpn built in and it was forced to update today seemingly a few hours ago and its stopped certain parts of apps loading properly, cant share images from gallery or paste them into discord. Cant access duckduckgo. Couldnt load anything inside google play store or samsung store with the vpn on. Couldnt load grok inside x app until i changed dns to one.one.one.one. Not sure what youve changed but it seems to have caused me a great deal of problems on a product that was working perfectly.