License automatic start afrer purchase

[milk117]

Why are system can not check the period of current license before start ?

I lost 79 day with for this trouble

[Flood and Flood's wife]

1 hour ago, milk117 said:

Why are system can not check the period of current license before start ?

I lost 79 day with for this trouble

 

Hello @milk117, 

Welcome back!

Unfortunately the Kaspersky Community cannot assist, to protect you prrivacy & security - all of (your) private-information is only accessible to Kaspersky Customer Service (KSC) https://support.kaspersky.com/b2c#contacts - please log a request, select Email, then fill in the template as shown; provide a *detailed-history*: date of purchase, email address used for purchase & license & or subscription number - Support will help if they can: 

READ: How subscription works

Thank you🙏
Flood🐳+🐋

Edited July 25 by Flood and Flood's wife
grammar