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Kaspersky network share scanning causes File Explorer write anomalies

I’ve been testing Kaspersky on a Win10 machine and found an issue. When Kaspersky actively scans files in the current folder of File Explorer, it can cause Explorer to freeze if it's on a network share. This seems to break the SMB connection, meaning any later file writes just fail to finish—they either get completely stuck or drop to near-zero speeds. When this occurs, a system reboot is required to restore normal operations.
 
 
Env: Win10 22H2, Kaspersky 21.25

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  • Author
Application name: RuntimeBroker.exe
Application path: C:\Windows\System32
Component: File Anti-Virus
Result description: Processing error
Object type: File
Object name: xxxxxx.automaticDestinations-ms
Object path: C:\Users\xxx\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations
Reason: Insufficient disk space

 

I have observed multiple similar log entries. While I recall that File Anti-Virus is configured by default not to unpack large files, it practically seems to be performing extra operations on GB-sized installation packages. 

 

Welcome to Kaspersky Community.

 

Have You tried the current last version 21.26?

  • Author
2 hours ago, harlan4096 said:

Welcome to Kaspersky Community.

 

Have You tried the current last version 21.26?

I didn't test them because the 21.26-27 beta is even more unstable, and so far, they still show incorrect system startup status.

35 минут назад, Shino сказал:

I didn't test them because the 21.26-27 beta is even more unstable

How did you find out if you didn't test them?) MR26 was released almost a month ago.

40 минут назад, Shino сказал:

show incorrect system startup status.

And what, because of this little thing, it should not be installed?)

  • Author
18 minutes ago, AlexeyK said:

How did you find out if you didn't test them?) MR26 was released almost a month ago.

And what, because of this little thing, it should not be installed?)

Of course not. For instance, I've seen reports in some places regarding incompatibilities between version 21.26 and certain online games. In fact, I just experienced a BSOD because of Kaspersky. Since the software operates with such high privileges, it warrants closer scrutiny, yet its update release notes remain almost completely opaque.

Edited by Shino

21.26 is official release for weeks now...

2 минуты назад, Shino сказал:

its updates remain entirely opaque. 

What do you mean?

Только что, harlan4096 сказал:

21.26 is official release for weeks now

Yeah, but numerous bugs-bugs-bugs everywhere in product.)

  • Author
Based on a brief trial in the test environment, I believe this feature is unlikely to be included in the recent changes. I don't see any value in upgrading or switching versions until the next relatively stable release is out. 

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