A new version is downloaded automatically through data update search. I don't know why but in my long experience, I've been getting a frustration when It comes to face this reported unknow problem regarding scans not being registered or saved upon finished many times before.

 

In my last threat I've really thought by uninstalling old Kaspersky Internet Security components brought along  years before were causing the cullprit.

I've thought wrong again. Tonight another version is being prepared to be downloaded after running automatic data bank update, making my bug free Kaspersky Standard 21.24.8.522(b) that have been working fine for 3 months and not demonstrating the bug I've being tormented in the previous versions untill Kaspersky Standard 21.25.7.504(a) came along.

The annoying bug is brought back, forcing me to manually uninstall once more this year, download the executable through My Kaspersky, install back and pass another hour testing If scans are being registered or saved upon finished and check If this bug have been resolved which so far It have.🙏

So I leave this unfortunate letter regarding these automated converting mecanism when new Kaspersky Standard versions are ready to replace the current version which can leave or generate unknow or existing problems.

I can't even tell If this is an issue with the A.I. implementation or a human error but It bothers me alot to remove my protection and install all back to ficando this unbelivable problem.

Another line of thought but how can I keep all the registration in the report segment from previous antivirus versions when I completely uninstall and fresh install the same Live se on the same device? 

I'm also hope in future version in another next 3 months does not desengage this bizarr behavior.

 

Edited May 21May 21 by Psiu47
Typo corrections

Sorry again, there were pieces showing wrong translated terms and typos and I was not able anymore to redact the whole text.

Here are the sentences looked weird to understand and here's the corrections:

"...I can't even tell If this is an issue with the A.I. implementation or a human error but It bothers me alot to remove my protection and install all back to fix this unbelivable problem.

Another line of thought but how can I keep all the registration in the report segment from previous antivirus versions when I completely uninstall and fresh install the license on the same device?

...."

Edited May 21May 21 by Psiu47
Typo corrections

I don't think it is because AI implementation, since that tech has been there for years.

 

For the 2nd questions, You can try to Export You configuration settings, also during uninstallation, You are requested to keep some data also.

 

Have You tried to update via running the new version installer and overwriting the current version? I will keep all the settings.

So I've took It took a long pause to wait when the next upgrade would release and I would be needed to do another uninstallment to fix such problems I've listed. 

 

Tonight Kaspersky Standard started updating onto version Kaspersky Standard 21.26.4.406 and by so Far viruses scans fone by quick mouse action promp menu, and 'selective' are being saved and registered in the report page.

However I've initiated two times 'Vulnerability scan' and upon finishing. It was not registered in the report page among others scans I've been doing quickly to test.

I am initiating 'Quick scan' and so Far the progression have going untill It have started to ask me to enter a password to verify protected paths. Last version have never asked me to do such things why is It now and why I can't mark all of these files to verified deeply without asking me to?

This procedure to request a password is weird. 

 

So far I am managing this upgrade without having to uninnstal the sevice and install back.

This request to verify protected files was never asked before in previous versions. Why now?

KS 21.26 is respectively using KS 21.25 user programing, and I have certified to check in nothing was changed which didn't so why would be asking now for password to scan usual paths, folder and files always existed for years before.

 

 

Edited July 31Jul 31 by Psiu47

1 hour ago, Psiu47 said:

However I've initiated two times 'Vulnerability scan' and upon finishing. It was not registered in the report page among others scans I've been doing quickly to test.

I am initiating 'Quick scan' and so Far the progression have going untill It have started to ask me to enter a password to verify protected paths. Last version have never asked me to do such things why is It now and why I can't mark all of these files to verified deeply without asking me to?

This procedure to request a password is weird. 

This request to verify protected files was never asked before in previous versions. Why now?

KS 21.26 is respectively using KS 21.25 user programing, and I have certified to check in nothing was changed which didn't so why would be asking now for password to scan usual paths, folder and files always existed for years before.

Hello @Psiu47, 

Welcome back!

1. We tested Vulnerability Scan, it logs in the Report, we cannot replicate (your) complaint. 
2. Go to Interface Settings, select Configure notifications, in the Report Table, Select Scan, then on the right-hand-side, check *every-box*in the Save-in-the-local-report column  *then* EXIT the Notifications table & in the Interface Settings window select *SAVE* to save the changes.          READ:How to configure application notifications                                                                                                                                
3. For the enter a password to verify protected paths issue  - is Scan password-protected archives checked OR unchecked?                                                                                                                 

Thank you🙏
Flood🐳+🐋

Edited August 1Aug 1 by Flood and Flood's wife
added instructions for How to configure application notifications

Hum weird. Usually an update over the previous version should keep user settings...

 

About password protected files in Scan, edit Your Scan settings, and untick:

 

 

Scan password-protected archives, this setting by default is disabled.

 

@harlan4096

It wasn't a problem in previous versions. Now It keep popping the notification to verify: Program Files (x86)\Steam\bin\hardwatrupdater

Or another path that was not a problem in previous versions like: Users\Daniel\Appdata\Roaming\Microsoft\SysyCertificaye\My\Keys

 

If I insert my user password It will simply pop the message to scan that file again. It never pass forward unless I start to ignore them.  Is very unusual. I have even tried to not to ask my KS user password but It keep asking over to deeply scan these old paths.

This wasn't a problem.

 

@Flood and Flood's wife

I will check these settings and return with am answer later.

 

I laso have a question about Kaspersky support page.

I wasn't being able to access and review If the Operating System I  run still is compatible. Last night the page was not reachable to open.

Edited August 1Aug 1 by Psiu47

So 'Full scan' and 'Quick scan' are showing the same behavior whenever a compacted path or request KS main user password to verify them.

I've tried to untick the function about 'Scan protected password archives' but along the ongoing scan is being executed. The password notification os asked again.

The issue as I've putt up to test is that my KS main user password is somehow being ignored or being acknowledge like a invalid password entry, and the only form is to continue to ignore them.

My password or anything eles is being accused as It seems invalid to deeply 'Scan protected password archives'. However the same and KS user password to gain access to configurations, sabe changed done or access onto Report page still work. So this odd behavior is affecting only in 'Scan protected password archives' functionality.

Previously in Kaspersky Standard 21.25.7.504(b) whenever there a request to deeply scan these files, paths or folders. My KS main active user preferences and password access were working. Now with the automático upgrade from KS 21.25 to KS 21.26 instead on showing the annoyance of viruses scans not being registered or saved upon finishing. This time is with KS active user password not working to permit access to deeply scan these protected paths, files or folders.

I might up having to do against my will to uninstall KS 21.26 de to another bug from these automatic convertions or upgrades. I am also updating that someone have highlighted these changed only occur every 3 months. KS 21.25 was release 05/20 and KS 21.26 in 07/31. Accordinly to this interval happened in a shorter time.

There has to be a term in allowing to keep a bug free without deffects KS service instead of opting to receive these upgrades or convertions.

 

You better then uninstall using the standard Windows Control Panel -> Programs and Features, using K. standard uninstallers, download version 21.26 and run a clean install without saving any previous settings.

When it does a full scan it stops and prompts for the password of any passport protected archives. But unlike other users on the forum I don't have the option to stop it scanning them. What can I do?
 

Because that option is not in File Anti-Virus module, You have to find it and change in Full Analysis settings task.

 

Also I would migrate Your obsolete KAV to Kaspersky Standard.