claude cowork blocked by kaspersky antivirus basic.

[felipe.santos]

I've been using Claude cowork for a few months now, and after a full scan, Claude Cowork stopped working—it's as if there's no internet.

I've tried whitelisting the program in the exclusion list (Kaspersky always crashes). I've tried disabling encrypted traffic scanning. I've tried whitelisting Claude's API URLs.

It only works when I disable protection. I don't know what else to do.

[harlan4096]

Welcome to Kaspersky Community.

 

Please provide the version of the operating system and K. product.

 

Check also Quarantine.

[X97400]

Hi,
I've been using Claude cowork for a few months now, and after a full scan, Claude Cowork stopped working—it's as if there's no internet.

I've tried whitelisting the program in the exclusion list (Kaspersky always crashes). I've tried disabling encrypted traffic scanning. I've tried whitelisting Claude's API URLs.

It only works when I disable protection. I don't know what else to do.

[harlan4096]

Please check my previous post.

[X97400]

Windows 11 25H2
Kaspersky Anti-Virus

What should I do with the Quarantine?

 

[X97400]

Kaspersky Anti-Virus 21.3.10.391
Microsoft Windows 11 Home x64 — Build 26200

[harlan4096]

Please upgrade Your KAV to Kaspersky Standard:

 

https://forum.kaspersky.com/topic/kaspersky-basic-standard-plus-premium-info-faq-22816/#comment-98356