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  1. Задача установки(что установка Агента, что установка Endpoint Security) зависает на 55 процентов, в консоли пишет: "Удаленная установка на устройстве завершена успешно."
  2. W10 Kasperky Plus vers. 21.9.6.465 It seems like after the latest update my Kaspersky VPN won't work anymore, tried a reinstall but didnt work. Is it offline or something is broken?
  3. Good Day. I'm using the new Kaspersky Standard 21.9.6.465 (Windows 10 Home) and so far everything is working. I just noticed a strange thing. Whenever I start "My Kaspersky" on my device (an desktop) that is linked to my account, in the reports in System Audit, the indication that I am starting My Kaspersky on another device always appears, which is not true. Is this a GUI error or something else. Attached screenshot of the notice translated from Portuguese to English: "Today, 12/04/2023 10:53:14 You signed in to your My Kaspersky account from another device Protection Today, 12/04/2023 10:53:13 Google Chrome Desktop Windows Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36" Thank you very much for any clarification.
  4. After my licence was expired, I purchased a new licence in March. However when I checked my Kaspersky antivirusfor updating. I was still advised that my old licence had run out and there was no mention of my renewal. So, stupidly, I purchased a new licence. My old My Karspersky is still showing renewal needed. The system does not givr me an answer and no way to contact Kaspersky for a refund or an answer?
  5. good day i found today a file called etmonitor with its dll files when i opened the task manager at startup options ,it gives me the chance to disable it at startup but why is it there ? what it does ? is it a malware or something else i did click on it for properties nothing happens...clicked on to show its file location found it on C/windows/. so i googled it some sited said its 50% malware hided on the name of etmonitor.exe and some others say not .but i found someone said 100% of antiviruses didn't detect it ...is it some sort of new malware or what ? please have a look at it cuz if it is a malware and the antivirus didn't detect it its a serious problem.
  6. How do I enlarge the GUI so I can see all the settings? There is no scroll and no obvious way to make it larger See image for what I mean
  7. 想问问什么原因导致的,有没有办法清除掉这个删不掉的任务?该任务所在分组的计算机都被我彻底删除了
  8. bilgisayarımdaki kullanmadığım dosyaları temizlerken bir şey farkettim local diski seçip özelliklere tıklayınca 219gb kullanılan alan yazıyor local diskin içine girip tüm dosyaları seçince 125gb dosya çıkıyor bu nasıl oluyor anlamadım yardım edin
  9. Good afternoon. I just bought Kaspersky Standard 21.9.6.465.? I'm finding it great, the installation and adaptation is being painless!? But I can't find where to enable hardware virtualization in K. Standard even though I've consulted the following article?: https://support.kaspersky.com/help/Kaspersky/Win21.9/en-US/82967.htm Does this option not exist in K. Standard, or is there another problem? I'd be grateful if anyone could enlighten me about this option that I can't find.? Many Thanks.
  10. I am using a laptop (Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz 2.71 GHz) with Windows 10 Pro ver 21H2, OS Build 19044.2728 running Kaspersky Endpoint Security for Windows ver 11.6.0.394. The license has expired and I wish to change to Home Premium plan for 1 to 3 users for one year with VPN and Password manager. I did the Eligibility check but it gives me an option to only renew the existing product/license and not to change to a different plan. Kindly advice as to how this change can be made at the earliest. Srinivasan
  11. Actualmente pase de kaspersky internet security, a kaspersky standard, y he notado que cada vez que uso firefox el sistema se pone a consumir mas recursos, lo noto porque aumenta la velocidad del ventilador de la cpu, como que estuviera haciendo algo todo el tiempo, lo corrobore mirando el monitor de recursos, yo creo que es kaspersky que por alguna razon no le gusta mucho el firefox, y esta todo el tiempo buscando amenazas, o le resultan sospechosos los procesos de firefox quizas. A pasado de quedarse congelado firefox viendo youtube, y de escuchar el audio del video y lo demas todo congelado, y luego vuelve a la normalidad, por el momento estoy buscando el responsable de esos congelamientos de firefox, a veces lo ocasionaba el driver de nvidia en ciertas versiones, y justo ahora se actualizo el firefox, windows, los drivers de nvidia y pase a kaspersky standard, asi que son muchos cambios en el sistema y quizas alguno de esos cambios esta ocasionando algun problema de rendimiento. Nota aparte, kaspersky standard me informa que tengo instalada la extensión de kaspersky en chrome y firefox, pero no en edge, sin embargo si esta instalada, kaspersky no se da cuenta, la desisntale e instale la extension en edge, y kaspersky sigue sin detectarla, me dice sin activar. Ya encontrare al culpable del aumento de consumo, quizas es algo de nvidia o un bug en firefox que lo arreglaran en el proximo parche, de momento esos son los unicos inconvenientes que he tenido al pasar a la nueva version de kaspersky, me gustaria tambien que se vuelva a indicar la fecha y hora de la ultima actualizacion de las bases de kaspersky, en kis si lo hacia, ahora solo dice que estan actualizadas, por no se hace cuanto tiempo fue la ultima actualizacion. Estoy usando las ultimas versiones de todos los softwares mencionados, ya sea windows 10, kaspersky, firefox, edge chrome, driver de nvidia etc.
  12. Estou tendo dificuldades para instalar o Kaspersky Total Security no meu notebook, apresenta o erro "O sistema operacional não cumpre os requisitos" "Não foi possível instalar o aplicativo. A arquitetura atual do processador não é suportada" Minhas especificações técnicas: Processador: Snapdragon (TM) 7c Gen 2 @2.55GHz 2.55GHz RAM: 4gb ID do dispositivo: DEC0251C-93CC-4024-BD83-69340056BF2 ID do produto: 00379-20113-32564-AAOEM Tipo do sistema: Sistema operacional 64 bits, processador baseado em ARM Gostaria de uma versão compatível ou alguma solução para utilizar os serviços da Kaspersky.
  13. Hi, can somone can help me. It is actually two days i'm trying to open my Kaspersky security center console and she is always crashed or runs in vain and crashes.
  14. How can I disable the Kaspersky keyboard prompt in password fields using browsers on Windows 10 PCs? Nick
  15. Bin dabei meine HW Infrastruktur von KIS auf Kaspersky Standard umzustellen. Sieht alles gut aus, nice features (CClener is dead)..ABER... Frei nach dem Motto "When we knew all the answers they changed all the questions" bin ich am verzweifeln, mich in den neuen Strukturen zurechtzufinden. Kann an mir liegen aber, die Help Seiten die zu einer Frage verlinkt sind, sind eigentlich „of no help“. Sie verweisen immer auf ältere Versionen und SW Pakete die in der neuen Version völlig neu strukturiert sind und nicht passen. Aufgrund der Erfahrung, dass es auch an mir liegen kann (shame), dass ich die Seiten nicht finde, frage ich nun vorsichtig: Wo sind die Helpfiles, MenueStrukturen und Anweisungen für die neuen Kaspersky packages? Mein Zeigefinger ist vom klicken taub und ich habe noch immer nicht gefunden wie ich eine SW, die in Quarantäne bewegt wurde, wieder re-aktiviere. Ich wurde garfragt und habe "Beheben" gedrückt. Nun will ich es rückgängig machen. Mir war in KIS immer klar in wo ich hin muss wenn z.B. eine SysInternals SW, versehentlich, als „Gefahr“ in die Quarantäne verschoben wurde und ich sie wiederherstellen oder von einer Untersuchung ausnehmen will… nun finde ich diese Funktion einfach nicht. Es wäre schön wenn hier nicht nur eine Anleitung „how to restore from quarantene“ kommt sondern eher der Hinweis ...“here are the helpfiles for he new Kaspersky packages“… Danke für Hinweise
  16. Hi, We have created a standalone package with Kaspersky Security Center 14, NetAgent_14.2.0.26967_KES_12.0.0.465 for Kaspersky End Point Security For Windows remote installation on Windows 10 but Microsoft Defender is deleting the installer.exe file after downloading, When we check the Defender logs its showing Threat as Even after bypassing or disabling the Windows Defender we get Unknown Publisher error. You can find the name and location different in above images as we are getting these errors in multiple devices. We are disabling Defender and Forcing unknown installer but the issue is we are having around 200+ devices and we can't manually disable and complete the installation on every device. Looking for a best solution. Thank You.
  17. Hi, How can i disable reading, creating and editing .RTF files using Kaspersky Endpoint Security 11.0.0 For Windows. here is the graphical interface of my Kaspersky
  18. На предприятии выдаются флешки для защиты сети организации, а также защиты компьютеров. Хочу установить модуль, который будет идентифицировать флешки только в корпоративной сети, то есть, чтобы флешка работала только в сети корпорации, а если она вне корпоративной сети (дома), то она не работает или не отображает данные. Может быть можно сделать так, чтобы, например, когда флешка втыкается в компьютер, то в консоли управления Касперского отображалось имя компьютера и время события.
  19. Скачала файл из вложений в почте. Но не открывала его и сразу же удалила. Проверила антивирусом - ничего не нашло. Файл весит 1 кб, иконку прилагаю. Что это за файл и мог ли это быть вирус? Заражен ли компьютер? Спасибо большое!
  20. downloaded an attachment in a letter, but did not open the file. removed immediately. checked with antivirus - no threats found. the file weighed 1 kb, I attach the icon. could it be a virus and can the computer be infected with it? what is this file? Thank you!
  21. Dear, Kaspersky i have seen a lot of test videos and websites that have tested your product but what all the tests show me is that pup detection is not soo good so please improve the pup detection for any kaspersky products please.
  22. Hace unos días que no puedo entrar a aplicaciones que requieran conectar una cuenta mediante un browser, como Figma desktop, Github desktop, Whatsapp desktop, etc., pero una vez que suspendo mi protección de Karpersky todo vuelve a funcionar como antes y no me da errores de autenticación. Ya probé desactivando proxy y firewall, poniendo exclusiones de protección a sus respectivas paginas web y aplicaciones, pero sigue sin funcionar hasta que suspendo la protección por completo.
  23. Здравствуйте. При установке KES 12 на заключительном этапе запуска служб происходит ошибка. An error accured during installation 'Ошибка 1920. Ошибка при запуске службы Kaspersky Seamless Update Service (KES.21.9) (avpsus.KES.21.9). Возможно, ваш компьютер заражен. Для лечения заражения следуйте инструкции по ссылке: http://support.kaspersky.com/11309.' Проверку системы на вирусы делал, нашлись штук шесть объектов с пометкой "not-a-virus"
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