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richbuff

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Everything posted by richbuff

  1. Please do not link to possible malware. Detailed report the FLOOD requested? And Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.
  2. Unsupported registry hack causes Kaspersky to turn on and off again? Avoid this phenomena by not doing unsupported registry hacks. One post was deleted: Please do not recommend removal tool for temporary product restart caused by unsupported registry hack! Removal tool is ONLY when there is a failure in regular uninstall. I rarely post with exclamation point (!). I rarely post using all caps. Next time, I won’t. Instead, the next time content is posted on this forum that is a danger to the average home user, a Warning will be logged. Topic is Closed. ☺
  3. Also, in addition to what FLOOD has posted located directly above this post: Quote; “Greetings! There was a specific bug which has been fixed with patch I. The issue was that the product was blocking contents of [a certain] website with active protection.” That is all we know now. Please PM a moderator if useful content needs to be posted here. Until then, this is amicably closed, due to All We Know Now has happened.
  4. Also, in addition to what andrew75 indicates in the post located above this post, Please click Details. Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects.
  5. Welcome. I moved your topic to here. Community Issues is for the forum, per se. Please pass your mouse cursor over the Kaspersky tray icon and tell us the full, complete name and version number of your Kaspersky product.
  6. Hi, You have posted this issue already, and your screenshot images are not in English. Did you disable the appropriate items in Kaspersky > Settings > Notifications?
  7. 2, Yes. the certificate is secure. 1, Joint Stock Company.
  8. Welcome. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI Please also include traces in your request to technical support: https://support.kaspersky.com/14009
  9. Welcome. Please contact Tech Support: https://my.kaspersky.com/support/ and please collect and submit logs: https://support.kaspersky.com/common/macos/10909
  10. Also, in addition to what FLOOD indicates in the post located above this post, It looks like it says: “Found four new updates for your programs.”
  11. Welcome. Please re-contact Tech Support and let them know about the situation. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632 Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post.
  12. Please see: https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313 and let us know what actions you have taken in the areas indicated therein.
  13. Welcome. Let’s get Tech Support in on this right away. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI
  14. Welcome. Please pass your mouse cursor over the Kaspersky tray icon and tell us the full, complete name and version number of your Kaspersky product.
  15. You’re welcome. Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.
  16. Welcome. It looks like you want to go to the Kaspersky > Settings, and disable Automatic mode by enabling Interactive mode. Also, it looks like you want to, in the Kaspersky > Settings, disable Other software detection.
  17. Welcome. If the issue remains unresolved after review of this topic thread, please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI
  18. Welcome. The certificate factor is not the primary issue. It is not relevant to the primary issue. The primary issue is Dangerous URL redirection that Kaspersky blocks. To get started in this issue, please see: https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313
  19. Welcome. Please see: https://community.kaspersky.com/kaspersky-internet-security-13/update-issues-checklist-1312
  20. Welcome. Please see the solutions posted above your post in this topic thread. Did you try those solutions? What did you try? If still no go, please contact Tech Support.
  21. Welcome. Super simple, please download your Kaspersky product from link located at upper left of this forum page, then activate with your existing activation code. All will be good, if the old computer will not have Kaspersky running on it, then it will still be the correct number of computers using the subscription. Before installing and activating Kaspersky, uninstall other anti virus that may conflict, and make sure system date/time is correct. Please post back with any questions.
  22. Welcome. What object or file is detected? What is the location of the detected file? Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.
  23. Hello FLOOD, After 510,204.08 topics about this in the old forum and in this forum in the past few years, I have come to the independent conclusion that I do not know why.
  24. Welcome. Your environment appears to be complex, so please contact Tech Support. https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI
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