richbuff

Bienvenido al foro! Movado a: LinkSaludos.

Welcome. Please post the full path to the object. Can you locate the object and manually delete it? Tech Support link is located at top of this web page. Please contact Tech Support if the issue is not readily resolvable.

Welcome. If you are not able to activate Kaspersky, or if you are not able to download and install and activate Kaspersky, please contact Tech Support. Tech Support link and other Kaspersky resource links are located near the top of this web page. Please post back with progress, clarifications, or questions.

Welcome. Please follow the instruction located in the post directly above your post. Quote Anton Mefodys: “Hello! Set the OS to collect full memory dump: https://support.kaspersky.com/common/diagnostics/12402 Reproduce the issue one more time. Send the dump to Tech support: Create a request to Tech Support Thanks!”

Welcome. Only one AV per computer, please. Please uninstall Avast and restart. Is Kaspersky functioning properly after that?

Welcome. It looks like you are all good. If issues occur, Tech Support will need to review diagnostic logs.

Welcome. If the issue is not resolved after rebooting, diagnostic logs will need to be reviewed by Tech Support. Please contact Tech Support, link is located at upper left of this web page.

Welcome. Please simply install Kaspersky and activate with your current activation code.

Welcome. Have you checked the Settings to see if your local network is set to Trusted?

Welcome. If your question is not solved on this forum in the nearest time, please contact Tech Support; link is located near upper left of this web page.

Welcome. Please check to see that your operating system is up to date and most current version, and same with Kaspersky, too. Up to date and most current version. Any better after that? if still no go, please contact Tech Support, link is located near upper left of this web page.

Welcome. Yes, you can start the computer, buy and install KIS on that to replace Vipre. The computer is probably ok/fine. Please do not click on/open attachments on phishing emails. Was he expecting an email from DHL? If not, delete it and call by phone.

Welcome. Please see: Link

Welcome. I un-cross-posted your two posts. How long has it been stuck? Please tell us about your Kaspersky version.

Welcome. Please contact Tech Support, link is located at top of this forum webpage.

Welcome. Please contact Tech Support, link is located at top of this forum page. Support will request full memory dumps. Please post back with how things turn out.

Welcome. Please contact Tech Support, link is located at top of this web page. If you are using Free version, Tech Support may possibly follow through with requesting log files, if it is a critical issue. Please post back with any solution.

Welcome. Because that is better. :)

Welcome. The easiest way is what you mentioned: Simply purchase a three device license now and start fresh with all three. Current licenses are immutable, that is, the license can’t be modified while in use, so another device for two months can not be added to your two device license.

Welcome. If you have tried several possible solutions and still no go, your best bet is to please contact Tech Support, the link is located at the top of this webpage. Please post back and let me know about resolution of the issue, or if you need further assistance.

Please download and install version 21.2.16. You can download it from here: https://support.kaspersky.com/15595 Any better with the current version?

It looks like you have the newest version. Have you contacted Tech Support? Link is located at top of this forum page. Please double check that you disabled traces.

I am going to chime in on/piggy back on/ditto/me too/second/also/agree with/plus 1/and repeat what harlan posted in the post above this post. Full scan is a relic of a bygone era, before the age of real time protection dawned more than a few years ago. Up to date operating system and applications, up to date version of Kaspersky, databases up to date, real time protection enabled, and default settings are all good/great/fine and sufficient. Best to do a full scan after newly installing Kaspersky on the computer for the first time. After that, just relax and follow the usual rules for safe computing: Keep everything upgraded/up to date, etc. By the way, the option to turn off the computer after full scan is done was removed for a specific reason. When the time is right, this feature may return. Until then, enjoy safe computing. :)

Welcome. Please pass your mouse cursor over the Kaspersky tray icon and tell us the full, complete name and version number of your Kaspersky product. Tech Support can handle Trace files. This user forum is not designed for analyzing trace files. Please disable Traces when you are done generating traces.