richbuff

Welcome. You can run Windows Disk Cleanup > Cleanup system files > select Previous Windows Installation. This will delete the Windows.old folder, and give you more disk space.

Let’s get Tech Support in on this issue. Tech Support link is located near upper left corner of this web page.

Welcome. Please see: Link

I see that you believe you have malware infection. Please see: Link

What kind of files? Names? Type? Locations? Known? Unknown? Screenshot is welcome.

Welcome. Please see: https://community.kaspersky.com/advice-and-solutions-122/how-to-remove-ransomware-from-windows-pc-decrypt-your-files-data-encryption-prevention-20736

Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them. Please tell us more about your environment. Please click the below link: https://community.kaspersky.com/instructions-121/read-before-you-create-a-new-topic-15700

Maybe because the file is not malicious.

Yes, that right there.

Welcome. please see: https://docs.microsoft.com/en-us/mem/intune/user-help/you-need-to-turn-off-usb-debugging-android

That looks like Quarantine Backup folder. Clear all quarantine/backup content.

Welcome. Please go to your Downloads folder and manually delete the file. Any better after that?

Welcome. Please contact Tech Support for this issue. Tech Support link is located near the top of this web page. Tech Support will inform you of what logs and dump files they need to analyze, and how to collect and send the logs and files.

Welcome. Please tell us more details. What operating system, what Kaspersky program, etc. Please click the below link: https://community.kaspersky.com/instructions-121/read-before-you-create-a-new-topic-15700

Welcome. Please contact Tech Support, link is located near top of this web page. Support will inform you of what logs they need, how to get the logs and how to send them.

Welcome. Please see links at the top of this webpage for instructions to update Kaspersky. Also, please see: https://usa.kaspersky.com/blog/fake-windows-11-installers/25050/

In addition to what Berny and Schulte instruct above, If there are any future readers of this topic thread, please review the attached text document:

Welcome. I also see no Venezuela. Please contact Tech Support, link is located at top of this web page.

Welcome. Please contact Tech Support, link is located near the top of this webpage.

Welcome. Please contact Tech Support, link is located near top of this web page.

Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them.

Also, in addition to what Berny indicates in the post above, Please see: Link

They are regular, normal Windows files that have been around since Moses was knee-high to a grasshopper. I asked my rich uncle Google (he has big bucks, but he is not very smart) and he came back with this: https://en.wikipedia.org/wiki/Memory_paging and https://en.wikipedia.org/wiki/Hibernation_(computing)

Also, in addition to what Berny instructs above, Please inform BitDefender of the probable FP.

Also, in addition to what Berny instructs above, The correct place to receive answers to your examination certification questions is your training resources. Please refer your question to your training provider.