Danila T.

@EkoSixStrings Stiamo lavorando su questo problema. Grazie!

@Francy61 Non lo è. Vedere INC000012035542 Non hai risposto a nulla e la richiesta è stata chiusa. Sarai contattato a breve dal team di supporto. Si prega di fornire le informazioni richieste.

@Francy61 Vedo che ti sono stati chiesti i log, ma non li hai inviati. Sarai contattato a breve dal team di supporto. Si prega di fornire le informazioni richieste.

@Francy61@EkoSixStrings Creare una richiesta di supporto: https://support.kaspersky.com/b2c

@Francy61 Creare una richiesta di supporto: https://support.kaspersky.com/b2c

Hallo, Bitte wenden Sie sich an den Support: https://support.kaspersky.com/b2c

Veuillez contacter le service d'assistance : https://support.kaspersky.com/b2c

The product works correctly. But there are differences in how it works on different systems.

@Poppy4 It's about the different architecture of iOS and Windows. Different applications work differently on these systems. They cannot work in the same way. There are peculiarities of each system. Using a fingerprint takes a few seconds. Why not?

@Poppy4 This setting has no effect on unlocking via the system menu (when autocomplete on websites). It only affects the opening/closing of the application itself.

Closing the app (the app is not running in the background).

Это было ошибочное срабатывание. Оно будет исправлено. Благодарим Вас за помощь

Добрый день, Проверим. Вернусь с инфой позже.

Hi All! Please contact with support team: https://my.kaspersky.com/en/support about this problem.

A breve, per accedere al sito www.unicredit.it e alla Banca via Internet sarà necessario utilizzare un browser capace di gestire il protocollo di sicurezza TLS 1.2. https://www.unicredit.it/it/info/sicurezza/i-requisiti-minimi-di-sistema/aggiornamenti-importanti11.html

@Bernyand @Poppy4 The autolock option works if the product is not unloaded! If the product was unloaded, unlocking will be required regardless of these settings. Restarting the product after unloading counts as a new start (always requires unlocking). By Design.

Hi @Berny Thanks for info.

Yes. Can you click “After 3 minutes” and check problem?

@bnic77 you can update base of our product for fixing.

@Yvan Galliou Link

@Poppy4 please click on Never (in this window) and create screen with next window with settings.

Please see: Link and Link If you have this problem, then follow these steps: Update base of our product again. Enable trace files. how to get Reproduce problem (need run game again and reproduce detection). Disable trace files. Please submit a ticket to technical support via https://my.kaspersky.com/en/support and send me the incident number via PM.

@jmit hello! Problem already fixed. Please update base of our product.

Hi Danila Yes, I do confirm : the last base updates solved this issue :) Best regards, Franck. Ok, Thanks. Yes, already fixed.

Hi All, Problem already fixed. Please update base of our product.