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@CM2024 Welcome. Please see how to cancel auto-renewal

I switched to another security suite and thought that I had canceled my subscription with Kaspersky. But just recently I receive a notification on my phone saying that I will be billed $91 or something in June as an auto-renewal. So I am trying to reach someone, an actual person, mind you, not idiot AI, and of course I get fed back into the "Virtual Assistant" every time I try to contact an actual human being. HIGHLY unethical behaviour. I expect it from some Scammer company in Delhi, but I don't expect it from a company that is supposed to protect people from scammers! The irony is unbelievable. Deliberately hiding the means to unsubscribe is ILLEGAL. This is criminal behaviour.

постоянно выводит это сообщение и блокирует нужные мне сайты и закачки пробовал добавлять в исключения но и это не помогает подскажите как исправить

Hi, I need to configure a KSC to send logs to the Elastic SIEM (ELK). The logs must be in CEF format but the "Data Fomart" field cannot be modified. Why? Is it because Kaspersky is in the cloud? It's remain System Log Guide for KasperskySecurity Center (About exporting events using CEF and LEEF formats (kaspersky.it)) tell me how change data format, guide for Security Center Cloud Console (Configuring Kaspersky Security Center Cloud Console for export of events to a SIEM system) no. Why? Thanks.

Welcome to Kaspersky Community. Just sent a report to K. analysts, waiting final verdict.

https:// identity.alturamso . com/ Please remove block so our customers can access our portal.

Good afternoon. I got a speed response from K-Support. I will keep you posted. Have a great day. Regards, Phil

Hallo @Pappenheimer, willkommen. Tut mir leid, dass Du diese Erfahrung machen mußtest. Bei Kaspersky läuft das mit der Lizenzverlängerung aber etwas anders als bei einigen Mitbewerbern. Eine neue Lizenz wird nicht auf die verbleibende Laufzeit der alten aufaddiert, sondern der neue Key wird als "Reservelizenz" eingetragen. Die wird dann bei Ablauf der alten automatisch aktiviert, erst dann wird auch die neue Laufzeit von 1/2/3 Jahren angezeigt. Für Deinen Post zum Ärgerablassen hast Du das Forum gefunden. Hättest Du nicht auch zuerst Dein Problem schildern können?

@DonKid comprei direto no site da Kaspersky, no site somente permite a partir de 10 unidades.

Es complicado sugerir en este caso, tampoco he probado muchas VPN, y lo peor es que nunca se sabe cómo andarán de velocidad los servidores en otros países... tengo Windscribe Free, hace unos años probé Mullvad de pago durante un período corto de tiempo...

Bei mir das gleiche Spiel.Nutze KP seit vielen Jahren. Brauchte eine Verlängerung. Updates laufen auf Internet Security 2023 nicht mehr,wird "Neues" angeboten :-( Also über Amazon neu gekauft und installiert. Wird aber nicht verlängert und trotz Neuinstallation nur mit altemKey übernommen. Das heißt nur weiterhin noch 11 Tage!!, obwohl NEU installiert. Auf Mail wird nicht reagiert , DAS nenne ich Abzocke , bin sauer. Kaspersky runtergeschmissen und zu anderem Anbieter gewechselt. Bin gespannt wie Amazon auf meine Reklamation reagiert.

@scope Den Defender kannst Du wieder auf Aus einstellen im 2 Bild, gehe dazu in die Option Microsoft Defender Antivirus-Option-Regelmässige überprüfung Ein und schiebe ihn nach links auf Aus.

thank you i use thai language i send message to support team as you suggest ID INC000016486530 i have hope they will send this request to developer team. 🥹

thanks

Es local, realmente no lo puedo administrar porque no me abre la ventana de configuracion

Welcome to Kaspersky Community. Just sent a report to K. analysts, waiting final verdict.

Good afternoon Kaspersky Team! For some unknown reason, my site is designated by you as an infected “phishing” I don’t know why or how, since I created it only 10 days ago and installed an empty kms without data yet, as I understand it, we were accidentally added and we kindly ask you to remove it from us This is a limitation since we did not violate anything. Best regards, team PlayExpanse https:// cp-expanse . com/

Hello @kartiktambi, Welcome! Please select View Certificate & post a full-screen-screen-print, to allow us to see specific details please? If (you) go to: https://mail.yahoo.com/ does the certificate error persist? For exclusions, please read: Messages "Certificate verification problem detected" and "Cannot guarantee authenticity of the domain to which encrypted connection is established" when trying to open a website Please post back? Thank you🙏 Flood🐳+🐋

Hello @waheed111, Welcome! Are (you) referring to the Kaspersky Data vault OR Kaspersky Password Manager - both come with Kaspersky Total Security - neither come with Kaspersky Standard. Secret Vault is available only in Kaspersky Plus and Kaspersky Premium - read: Comparison of subscription plans IF (your) Kaspersky Standard subscription is less than 30 days, (you) may wish to request a refund from Kaspersky Customer Service, read: How to request a refund for a Kaspersky application, fill in the template as shown in the second image - then purchase Kaspersky Plus OR Kaspersky Premium. Which one? Please post back? Thank you🙏 Flood🐳+🐋

Hello @Studynx, One Trial per subscriber. Thank you🙏 Flood🐳+🐋

One trial / machine?

How are you I had a subscription to Kaspersky Total, and it had a feature to lock files with a password This was done and I put my files in it When renewing the subscription I chose Kaspersky Standard But unfortunately I did not find the locked files box I found it on the computer, but the decryption systems could not decrypt it because it is on the KDE system I ask for urgent and important assistance for this

Hi all, recently purchased Kaspersky Standard. i have a @ yahoo.com email address , and when i try to go to yahoomail.com it shows me the image attached. I trust yahoomail.com's certificate , and this error popup is annoying me a lot... What would I need to do to whitelist / "trust" this site's certificate? I still want to receive popup if a threat is detected when i am on this site, just dont want to get a popup saying this site has bad certificate, and be able to open the site directly as i used to do it. any help is appreciated ! Thanks. My Kaspersky plan is Standard, and application version is - 21.17.7.539, and i am using Windows 11.

После воспроизведения бага https://forum.kaspersky.com/topic/mr18-backup-44099/#comment-169936 И удаления хранилища из продукта, продукт отображает, что есть резервные копии - активна кнопка посмотреть копии, при клике на кнопку продукт сообщает что нет резервных копий. видео и трейсы https://cloud.qainfo.ru/index.php/s/4DuSNGKas3IpPMS