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Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS
  1. iamsad1985
    Started by iamsad1985,

    i changed my hardisk and now i reinstalled the kaspersky security cloud and entered the email i used to use for the subcription but i got a message say i cant use free subscription on this email so how can i get my free subscription back

    Flood and Flood's wife
  2. amr alaa

    What do I do when the license expires? When the license expires, I want to continue with the free version of Kaspersky Security Cloud I trust the company Kaspersky because they offer a powerful free version.

    Flood and Flood's wife
  3. homer1959
    Started by homer1959,

    When I look at the system watcher screen its always like avp start and stop within minutes and or second , is this normal

  4. Pastel
    Started by Pastel,

    It's seemed my Kaspersky Security Cloud block my Bing Copilot. I have to Shut down Kaspersky in order to use Bing Copilot.

  5. Sylver Cheetah 53
    Started by Sylver Cheetah 53,

    Hi! I can not find free version, anymore. Help me find it, please. I need a link. Thanks. regards, DANIEL (Romania)

    Flood and Flood's wife
  6. Raiden
    Started by Raiden,

    The irony of Kaspersky banning RT. I am living in Western Europe where RT (www.rt.com) is banned. So I finally set up a vpn to access that site and then lo and behold a Russian antivirus software of all things is what is now blocking it. The irony. This started this week. Three or so days ago. I tried to troubleshoot and found out that Kaspersky is not claiming the domain has malware but rather that it is preventing access to the site under the guise of one of Kaspersky's extra features: the "Encrypted connection scanning" thing. What's this nonsense? I really don't want to put a URL in my anitvirus to be bypassed (right now in order to access the s…

  7. eziowar
    Started by eziowar,

    Hi, in Exclusions settings under manage exclusions when i add something to get excluded by kaspersky security cloud , should i uncheck or check the boxes under selected only under protection components segment - please see screenshot?

    Flood and Flood's wife
  8. dachinster

    Good day, I recently got a Samsung S22 Ultra and have Kaspersky Security Cloud Family. I got an alert when I installed Kaspersky that Safe Browsing is not enabled, however when I go through the steps and I reach the Accessibility page and click Installed Apps, I see Kaspersky there and when I click it, I click Allow, but after a second or two, it just returns me to the page with the Accessibility> Installed Apps and I see Kaspersky as Off. I tried rebooting my phone and updating all the apps, and everything is up to date, but the issue persists. I migrated from a Samsung Note 10+ and I never had any issue on this phone.

  9. Nick3722

    For a couple weeks now I've been unable to connect to both the Steam and Epic Games Launchers. After a lot of troubleshooting I was able to narrow the cause down to Kaspersky Security Cloud specifically. I have been using Kaspersky for over two years now with no issue but suddenly it started preventing connections. I found that I have to completely close Kaspersky in order for both launchers to be able to connect, I can't just pause protection. I tried disabling things in the settings that made sense to me and adding them as trusted applications but nothing seemed to work. Any suggestions would be appreciated, I don't want to have to turn off my anti-virus every time I wa…

    Flood and Flood's wife
  10. Claw
    Started by Claw,

    I had to reinstall Windows 10 and when I went to reinstall Kaspersky Cloud Free it sent me to Kaspersky Free which is fine with me. But after installing Kaspersky Free it says I can't activate it without an activation code, which I have to purchase. Why do I need to do that if it's free?

  11. Jeebo
    Started by Jeebo,

    Hi All, I have a free license setup against my email. I was able to install it to a machine that needed formatting, and the license slots were cleared from my console. Currently there is only one active PC on the console, but when I try to install and activate the license, it keeps telling me its unable to use the license as if there are no further slots available. I have 2 PC's which have windows 10 and need installing, but only one works. When I open up the Console, despite only one device, I get the screenshot attached. suggesting three devices are protected. How do I clear these slots once and for all, without losing access to the free license? C…

  12. acosmos
    Started by acosmos,

    Hello. I recently installed Kaspersky Security Cloud software because my MS Defender notified me about some Trojan files and could not remove them. I ran a full scan with the KSC software, showing me 456 infected objects. When I tried to "resolve all" under the 'Protection' subsection of Notification Center, it only showed a loading spinning wheel and didn't delete any object. It says, "Your decision is required to delete these objects." - I thought I meant to click on the resolve all option, but it doesn't seem to delete those objects. I have attached screenshots which might provide more info. If someone has faced this issue or knows more about it, please help me fi…

  13. always_working
    Started by always_working,

    I have a simple home network with two work PC's behind an unmanaged switch. Security Cloud Network Attack Blocker detected a Scan.Generic.Portscan.TCP (Protocol TCP, Local Port 458) from my primary PC to my secondary PC. Could this be something innocuous such as SoftPerfect Wifi Guard scanning the network or might it be something malicious? The Object type was a Network packet which was blocked. If it isn't malicious, what might this mean for the communication between these two devices? Also, is there a way to be notified in Security Cloud in real-time when this happens? I would never have known unless I specifically examined the Network Attack Blocker r…

  14. sujaya
    Started by sujaya,

    Hi, I installed Kaspersky Security Cloud and when I try to activate the program it shows that you have used your free trial. So, I can't proceed from there and can't even use the free version of this program. Please help me to fix this issue. Thanks.

    Flood and Flood's wife
  15. AntonyMagnus
    Started by AntonyMagnus,

    Basically when installing Kaspersky I had to turn off Microsoft's Memory integrity for Kaspersky to run properly. However now that I have done that it seems that Security Notification center in Windows 11 Pro 22H2 is reporting it as a problem? I had assumed that installing KSC would inherit the memory integrity option and it would be reported correctly under Windows Security notification icon. I have attached screenshots concerning this issue. Also as a side note I have already submitted a report to Microsoft. Thanks

    Flood and Flood's wife
  16. Claw
    Started by Claw,

    Sorry if this has been asked before but, I use Kaspersky Security Cloud Free, can I install Malwarebytes Free since Malwarebytes Free doesn't have realtime protection?

  17. Why
    Started by Why,

    Just downloaded Kaspersky Security Cloud Free, but It says I have 21.7.7.393 Kaspersky Free in "about" Using Win7 set at maximum 1440x900 max resolution. Display for Kasp is too wide for screen, and requires me to use mouse to move it left or right to see all. There is no "window" option, only "minimize" or "exit". I could find no settings to adjust it within the program. Guessing the programmers got *****, and decided EVERYBODY has a HD screen display? Anybody know a fix? I chose it because the recent software upgrade from AVAST assumes I have a super computer with a zillion GB of memory, and reduced me to a crawl unless I turned off the protection. …

  18. Tashdeed

    I'm using Kaspersky security cloud free. I use the URL Advisor for all website and the green shield icon appears beside every possible URL on every website. While it is a good indicator, it disrupts how some websites are displayed. Image below. This problem is persistent when the Google Chrome, Microsoft Edge, Mozilla Firefox, Opera and maybe on other browsers as well, but I have not tested them all. In addition to this, the problem is persistent when Kaspersky URL Adviser and Kaspersky Protection browser extension are both enabled. I've tried enabling only Kaspersky URL Advisor and not disabled the Kaspersky Protection browser extension and this pro…

  19. sa5o
    Started by sa5o,

    My Kaspersky Security Cloud Free recently updated to Kaspersky Free. Is this ok? What are the differences between these products?

  20. Poonce
    Started by Poonce,

    Hi again, i cant seem to login. its keep looping me to input email > password > please wait > and backto email > password > please wait > .. even i try to make new one the verification code dosent work. i try typing password 1by1, relaunch, run admin, restart pc, reinstall but its keep looping me to login

  21. Poonce
    Started by Poonce,

    Hi, how to delete incompatible software (norton antivirus), this just makes keep me restart my pc over and over. but there is no norton antivirus installed in my pc, pretty sure

  22. EnderC00kiez

    Hey, I heard that Kaspersky Security Cloud is now Kaspersky Plus. Is this change going to apply to Kaspersky Security Cloud Family?

  23. hedoc
    Started by hedoc,

    I running the scan from command line using this command: avp.com scan Y://00/ /i0 /RA:"C:\Scanlog.txt" The scan runs perfectly and I can see the list of files and corresponding infections but the log file is never created. I also tried the following for /RA: /RA:scanlog.txt /RA:"C:\\scanlog.txt" /RA:C:/scanlog.txt But none file is created. Somebody could help on this? Thanks.

  24. Stormmaker23410

    My Avast is going of constantly, first it said it was in tempio folder, now its just Temp. It started like from nowhere. I tried deleting them, but they came back.

    Stormmaker23410
  25. BigHotStud

    I don't remember whether I accepted or declined the agreement when installing Kaspersky. I went through the settings and saw "Kaspersky Security Network Statement"- is this KSN? If it's on, does that mean KSN is on and everything's working as intended?

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