Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Can't Login

Hi again, i cant seem to login. its keep looping me to input email > password > please wait > and backto email > password > please wait > .. even i try to make new one the verification code dosent work. i try typing password 1by1, relaunch, run admin, restart pc, reinstall but its keep looping me to login

Screenshot_51.jpg

Solved by Poonce

Featured Replies

@Poonce

Are you talking about à KPM issue ?

  • Author
27 minutes ago, Berny said:

@Poonce

Are you talking about à KPM issue ?

No, its Kaspersky Security Cloud 

2 hours ago, Poonce said:

i cant seem to login.

Where do you try to login ?

  • Author
3 minutes ago, Berny said:

Where do you try to login ?

at the beginning after installation complate and he ask for login "connect to my kaspersky to active protection..."

there is no other option rip ?

  • Author
  • Solution
2 hours ago, Berny said:

hmm i just found out, the problem is kaspersky is not support in my country indonesia (maybe) then i was directed to the malaysia server. i figure it out from this link https://my.kaspersky.com/?action=recover&locale=en-MY

i try to use kaspersky vpn > login again, banggg it work. when it ask region or language or something (i forget) yes my country does not support, that i can see is only malaysia, so i choose usa ? 

  • 5 weeks later...

i was going to tell you try kaspersky vpn .. and boom you made it

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.