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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. drscm

    Anyone noticing general browser slowing or more sites not loading without multiple tries or more sites rated as unsecure with most recent MacOS update (Using KIS Mac 2019)? Thank you in advance!

    • 2 replies
    • 1.5k views
    Flood and Flood's wife
  2. Salaram
    Started by Salaram,

    is dumpcheck.exe used by hackers

    • 1 reply
    • 9k views
  3. FabioQuadros

    Vocês poderiam criar um aplicativo para Android/iOS que reunisse as funções do site My Kaspersky, principalmente o gerenciamento dos dispositivos protegidos. ------- You could create an Android / iOS app that would bring together the functions of the My Kaspersky site, especially managing protected devices.

    • 0 replies
    • 858 views
    Flood and Flood's wife
  4. blueskysun

    I have installed Kaspersky Internet Security 20.0.14.1085(c) All seems to work fine, but I can't upload songs to Google Play. I am on a PC laptop using Chrome.

    • 2 replies
    • 1.4k views
    Flood and Flood's wife
  5. Sujon
    Started by Sujon,

    My pc attack by .hese & .hes ransomware. several time I request kaspersky technical team but kaspersky technical team don't response .In this case any one can help me?

    • 13 replies
    • 5.5k views
  6. alainramos

    After today's update of Kaspersky Total security, The anti cheat from APex legends is trowing this error. OS : WIndows 10 licensed Could you please take a look?

    • 0 replies
    • 1.4k views
    Flood and Flood's wife
  7. Lee

    Hello. I hope you can help with an issue I am having. In simple terms, I listen to live football matches using my PC. Since the start of this football season in the UK I have been unable to listen to a football match. I suspect that the problem may be due to some network settings issue, but I am no expert. Can someone explain how I check that my Kaspersky Internet Security and Kaspersky Secure Connection software are not causiing the problem? Thanks Lee

    • 10 replies
    • 5k views
    Flood and Flood's wife
  8. techquest

    I use hotukdeals for finding the odd bargain. Links posted by others on the site always showed the content of the link, but since installing KIS they now load a blank page. However they load okay if protection is paused. Does anyone know why this is happening or more importantly how to stop it happening?. Is there a setting that needs tweaking?

    • 6 replies
    • 1.7k views
    Flood and Flood's wife
  9. Guest

    I have been using Outlook and accessing my Gmail account for a couple of years. Today, Outlook said that it disabled Kaspersky because it was taking too much time. Now Outlook cannot retrieve my Gmail emails. I deleted my gmail account in Outlook and re-entered it. Still did not work. HELP!

    • 2 replies
    • 1.5k views
  10. Mr.ME
    Started by Mr.ME,

    kav uses more and more memory over time. I kill it occasionally, but that has side effects*. It's restarted by macOS, It's important for any memory leaks to be addressed. Not just because of performance. Memory leaks are a sign of poor coding, which is a sign of poor security. *reports (false, I assume) that some components aren't running and I need to reinstall or contact tech support.

    • 0 replies
    • 1.3k views
  11. Guest

    Kaspersky deleted my program because he decided that I use it too rarely. How to disable this function?

    • 3 replies
    • 5.8k views
  12. shmu26

    When I use the "email" command in MS Word to send an open document as an email attachment, via MS Outlook, the message gets sent, but the body of the email message is blank, i.e., the text is removed from it. This can be remedied by disabling the Kaspersky plugin in Outlook. Is there a better way to fix it? Windows 10 x64 1903 KIS 20 MS Office 365

    • 2 replies
    • 3.5k views
    Flood and Flood's wife
  13. CL4

    Recent scan history details in K.I.S,appears to go on forever,how do i delete recent scans.

    • 2 replies
    • 1.3k views
    Flood and Flood's wife
  14. JPEKaspersky
    Started by JPEKaspersky,

    Hi folks I have the following question: On my desktop I have KIS 2020 (20.0.14.1085). Recently came the patch d. What I found strange was that this update did not prompt me to restart my pc, nor on the reliability monitor is there any indication for a reconfiguration or update of the application or any other component. I would be grateful for any clarification if possible. Greetings John

    • 5 replies
    • 2.1k views
  15. alanchcw

    Hi, Today, I use Delphi XE3 to develop a small test program which uses TIdHttp VCL control. After compiling the program, my Kaspersky reports the compiled EXE file as a virus HEUR:Trojan.Win32.Agent.gen . I make some more tests, and find as long as the program uses TIdHttp VCL control, the compiled EXE will always be reported as a virus. I belive this should be a false positive report. Has anyone else notice such a problem? And how to solve the problem?

    • 10 replies
    • 4.8k views
  16. Kuroi
    Started by Kuroi,

    Hello everyone, after a BSOD I can now write it all again, forgive me some sloppiness. I am currently using KIS 18.0.0.405 and have encountered a severe problem although I do not know if the behavior is not intended. I have not seen this before at least on my machine. As of yesterday, KIS has apparently crashed for the 2nd time without notice within around one month, which I only realized after I hovered the tray-icon which would then disappear upon which I restarted KIS. As usual I was concerned and began a full scan. I left the computer to do this and much later, as the scan was still running wanted to open some files and realized that my C Drive, a 500 GB 850 EVO…

    • 13 replies
    • 5.8k views
    Flood and Flood's wife
  17. georgia_komp
    Started by georgia_komp,

    i would like to ask if internet security 2019 is suitable for windows vista(if the pc works ok) and if updates are available.

    • 0 replies
    • 2.4k views
  18. iosman123

    Hello, I have KIS 19.0.0.1088d installed on my Windows 10 x64 1809 desktop and router forwarding port 22 from WAN to my desktop port 22 (I know its dangerous and I forget to close the port forwarding after I test something earlier this year). I have OpenSSH client/server installed on my Windows 10 (the ones provided by Windows) which allow I ssh connect my desktop from outside. Since then I notice that from time to time that Windows Defender/Firewall notify me they have themselves turned on because KIS snoozed. And some notification saying they have turned off again because KIS comes back alive. Also I receive KLAVA update failed from time to time. Both usually happen o…

    • 0 replies
    • 1.3k views
  19. Dunspur
    Started by Dunspur,

    Hi All, I am stuck with a picture of an orange computer screen and 'Starting......' Nothing else happens. What's the best thing to do? Thanks in advance, Duncan

    • 0 replies
    • 1.5k views
  20. h3x00r
    Started by h3x00r,

    Hello, I have Kaspersky Internet Security 20.0.0.829 and macOS 10.14.6. KIS is having the default installation configuration. I have installed Microsoft Edge for Mac 77.0.235.22 (beta). I have tested the KIS's web filter using this resource https://www.eicar.org/?page_id=3950. If you download using the secure, SSL enabled protocol, Edge manages to download successfully the eicar_com.zip file. This should not happen. If you do this with Chrome, KIS's filter blocks the download attempt. I would assume that the KIS's filter should be an always on man in the middle no matter what application/script makes web traffic. Thank you!

    • 0 replies
    • 1.2k views
    Flood and Flood's wife
  21. Guest #4983
    Started by Guest #4983,

    Hi All, I have recently turned on the Application Guard to shield my Microsoft Edge session when browsing as I got a bitminer virus a while ago despite having Kaspersky which also deleted the whole of the antivirus files!!! (that's how I noticed I had an issue). Back on topic, does this affect the ability of Kaspersky to identify potential threats? Thank you very much!

    • 0 replies
    • 2.2k views
    Flood and Flood's wife
  22. dmarrduncan

    The Kaspersky virtual/on-screen "keyboard" pops up and I don't need it. How do I disable the pop-up, on-screen Kaspersky keyboard?

    • 13 replies
    • 14.3k views
    Flood and Flood's wife
  23. muczaczo

    I have just discovered that when loading any webpage in Chrome (Windows 10), Kaspersky SafeKids (v1.0.5.4096) injects JS script (with URL similar to: https://gc.ksk.v2.scr.kaspersky-labs.com/[some_kind_of_GUID]/main.js) EVEN when I am using Chrome when logged in windows account which is NOT monitored by Kaskpersky Safe Kids... How to disable this behavior? In my oppinion any type of tracking/monitoring should be disabled when logged in for non-child account!

    • 14 replies
    • 10.9k views
  24. nmw01223
    Started by nmw01223,

    I use KIS on several home PCs and tablets on a home network. The PCs are 2x W10, 1x W7, all 2.4G wifi. KIS is fully up to date everywhere, W10 is 1903. With one of the PCs, I am having problems making it discoverable on the network - it is set up to be so, but sometimes is and sometimes isn't. Also, file transfer from this PC is unreliable. As far as I can see, the wifi signal is good everywhere (internet connection is good and fast). In investigating this, I have noticed that in KIS under protection >> firewall >> networks, not everything is now listed. It used to be that on each machine, two networks would be listed - an internet public connection, and a l…

    • 9 replies
    • 3k views
    Flood and Flood's wife
  25. Guest #4899

    During build Android Studio reports: Detailed explanation: https://developer.android.com/studio/intro/studio-config?utm_source=android-studio#antivirus-impact How to solve this?

    • 6 replies
    • 45.9k views
    Flood and Flood's wife

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