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I found myself without a working keyboard or mouse after installing Kaspersky Free. LUCKILY, the mouse worked when I unplugged it since it's wired and wireless. I scoured the internet for a solution to my problem and quickly learned that has been an issue with Kaspersky since as early as 2016!? I saw that while keyboard input seemed, blocked, I was still able to communicate between PC and keyboard adjusting volume and opening calculator, for example. Moving forward, I tried uninstalling the devices multiple times and reinstalling them (after system restart), I tried modifying the registry, I tried running several different scans... ZERO luck. Then I thought, "Maybe disable Kaspersky?" Still nothing. I uninstalled, restarted, nothing. Windows troubleshoot was unable to fix my "driver error". I caved and called Kaspersky - this seemed promising since the rep sounded friendly! Alas, they told me the problem was not due to Kaspersky (I KNOW it was since that was the only significant change I made to my system), they could not help me and that I might need to contact Microsoft (ROFL, no)... Solution: Hold the shift key and restart the PC. Select a restore point from before installing Kaspersky. Wait about 10 minutes (will vary by system). Thanks for nothing, rep! ZERO effort. I hope you are shown this and not reprimanded, but at least LEARN to apply yourself to help customers. Call Ref #: 14316475

Hello , a simple descriptio: vpn doesn't start , it works on my mobile phones but on on windows . Any suggestion ?

Давно не заходил в My Kaspersky,открыл профиль Kaspersky нажал управлять аккаунтом,открылся сайт но там не полный доступ,нажал войти вводится пароль с КРМ,пароль не верен.Попробовал зайти напрямую на сайт My Kaspersky,ошибка та же не тот пароль.Сбросил пароль опять пароль не верен.Как это исправить?

I can't find an option to change the language at all.

Heeey, Kaspersky Support Team! I am writing because my Kaspersky Password Manager (version 25.0.0.225) is crashing unexpectedly on Windows. Problem Summary: Immediately after I enter my correct master password, the application shows it is "decrypting the vault" and then abruptly closes without displaying any on-screen error message. Technical Error Details (from Windows Event Viewer): Faulting Module Name: ntdll.dll Exception Code: 0xc00000fd Error Message: STATUS_STACK_OVERFLOW Troubleshooting I have already performed without success: Restarted both the application and my computer multiple times. Ran the sfc /scannow command to check Windows integrity (no violations found). Performed a full, clean reinstallation of the application using the latest installer from the official website. The issue persists after all these steps. I believe this could be a bug in the application or a specific issue with my vault file that triggers the "Stack Overflow" error during the decryption process. Thank you for your attention. I look forward to your instructions on how to resolve this issue. P.S.: Personal information in the screenshots was removed for security reasons. The technical error data is intact. Att.,

Windows 11 Versão 24H2 Karspersky Standart versão 21.21.7.384(a) Quando acesso os relatórios do antivírus de arquivos encontro inúmeras atividades não processadas. A maior parte delas são executadas por um usuário que desconheço "WORKGROUP/(nome do meu computador)". Apesar disso o antivírus não informa que há alguma irregularidade na página inicial, como posso ter certeza de que minha máquina está segura?

basicamente o kaspersky mostra que ha 4 dispositivos conectados em meu wifi, quando entro nas configuracoes do meu roteador ele mostra que ha apenas 3 dispositivos, meu celular e um poco f7 pro mas nao e o que aparece ali no meio, quando verifico nas configuracoes o ip que esta no meu dispositivo e o 192.168.0.166. Isso ja aconteceu antes, eu reiniciei o pc e deletei ele e desapareceu, mas agora retornou, verifiquei o log do roteador e nao ha registro de envio desse ip 248 pra nenhum dispositivo desativei o wifi do meu celular e ele n desapareceu, estou realmente preocupado, pode ser um virus? pq o roteador nao identificou nada? no app do Fing eletbm n identificou nenhuma conexao a mais.

Hi everyone, I've been working on updating Kaspersky endpoint security for Windows across my protected workstations, and everything has been smooth sailing except for one hiccup. One workstation keeps throwing errors about conflicting software, particularly 360 antivirus, even though there's no visible trace of it on the hard drive or in the registry. I've tried various methods to locate and remove it, but so far, no luck. The error shown by the installation program: If anyone has encountered a similar issue or has any suggestions on how to effectively track down and eradicate this program, I'd greatly appreciate your insights. Thanks in advance for any assistance provided!

I've been trying to ask this question for a while now. Does restoring all Kaspersky settings to default/factory settings have any bad effect on the system? For example, what happens to applications that you put into high restricted category? Also applications that you deny the internet access? And what would happen to quarantined items? Will restoring Kaspersky application settings to default values after you have so many programs (Let's say some of them not exactly trusted) running on the computer make the antivirus less effective at handling those apps after the program reset? Will there be any potential risks for doing this? Thank you.

Je fais ce post car comme mentionné dans le titre je suspecte très fortement un trojan sur mon pc mais je n'ai rien de totalement sûr et j'ai besoin d'aide pour m'aider à fouiller et comprendre si oui on non il y a bien quelque chose. Tout a commencé lorsque kaspersky a détecté un probable trojan "HEUR:Trojan-Downloader.BAT.Bitser.gen" sur un fichier server.bat lorsque j'essaie d'installer un modpack pour un serveur minecraft connu et vérifié. Probable faux positif. J'arrête tout, je désinfecte le fichier suspect, supprime le modpack et run une analyse complète du système qui scan à peu près 3 200 000 fichier et aucune autre détection. Je redémarre et essaie de lancer un ptit scan malwarebytes qui ne donne rien puis je re lance un scan complet kaspersky au cas où. Et là kaspersky n'analyse que 470 000 fichier. Cela ne bouge pas après reboot pc et logiciel alors je réinstalle kaspersky et là tout va bien et re scan plus de 3 000 000 de fichier. Je re démarre et relance un scan pour savoir si kaspersky à bug ou autre et après reboot kaspersky recommence à n'analyse que 470 000 fichier. Comprenant pas ce qu'il se passe je fouille voir si des programmes chelou s'exécute ou autre et rien. Sauf les programmes Memcompression, Secure System et Registry qui selon kaspersky n'ont aucune signature numérique et lorsque je clique dessus j'obtiens le message dans la première image jointe. Je vais dans mon gestionnaire de tâche, je trouve bien les programmes sauf Memcompression et j'arrive à trouver leurs chemin et leurs propriétés et rien de trop suspect mais je ne vois pas Memcompression. Je vais checker sur des forums Microsoft pour des réponses et kaspersky me parle d'une connection SSL êtrange via opéra gx que je bloque et voici le message dans le rapport : "Événement: Une connexion SSL avec un certificat invalide a été détectée message kaspersky : Type d'utilisateur: Non défini Nom de l'application: opera.exe Chemin d'accès à l'application: C:\Users\Patat\AppData\Local\Programs\Opera GX Module: Navigation sécurisée Résultat de description: Bloqué Nom de l'objet: identity.nel.measure.office.net Raison: Ce certificat ou un des certificats de la chaîne a expiré." Je tente un redémarrage mode sans échec mais impossible de me connecter comme sur la 2ème image jointe et tenter de créer mon pin me fait juste un popup Microsoft qui s'éteint directement. Je retourne sur kaspersky et je vois que Memcompression n'est pas actif je sais pas pourquoi et je tente de lancer un scan complet de mon système voir si il y a une différence maintenant et oui je retourne à plus de 3 000 000 en scan mais aucune détection. Dans les rapports kaspersky les dernières utilisation Memcompression, Registry et Secure system, sont incohérente avec leurs utilisation actuel. Il me dit qu'ils sont utilisés pour la dernière le 18mai à 4h05 alors que mon pc s'est éteint à 5h00 et que ça fait 2h que je suis dessus aujourd'hui par exemple. Je trouve ça très inquiétant je lance un sfc scan et windows me dit aucun violation système détecté. Rien de bizarre je crois dans le rapport de tache planifiées suspectes. J'ai tenté d'analysé les connexions réseau actives mais je sais pas trop comment interpréter les résultats mais je crois qu'ils sont suspect. Beaucoup de messages d'impossibilité de lecture, plusieurs canaux LISTENING ou ESTABLISHED et il me semble que mon IP est toujours la même sauf quelques fois mais je ne sais pas si je lis les bonnes colonnes. Bref dans le doute le pc est débranché et hors tension et coupé de tout réseau en attendant. Que dois je penser, que dois je faire ? J'ai vraiment besoin d'aide

Hello, I need to enable real-time protection, but I can not see that option on the Kaspersky Desktop App, and I also can not enable it on Windows Defender because Kaspersky is set as the main anti-malware app. I need help.

I'm Kaspersky Anti-Virus 10 device user for many years ago and discontinued the renewal. planning to downgrade the plan since I don't use that much device anymore. Bought a Kaspersky standard 3 device 2 year license. but when activating using the activation code it says invalid region, then I uninstall the old kaspersky anti-virus and installed kaspersky standard free. then after activating it say the license is not support on this app. so is this kaspersky standard is not for windows 10/11? because when I'm on mykaspersky subscription, trying to download on subscription it only shows mobile. did try send download link to email but when open it on PC there is no any action or download from the link provided. even when I click on "click on here to download again." when logged in my account to the kaspersky standard app on PC my windows PC dosn't show up on Kaspersky Standard license subscription it keeps showing up on Kaspersky Anti-virus (old subscription 10 device) any solution should I do? can I file for a refund? since this plan looks incompatible for windows.

My Kaspersky blocked Reddit; it said, This site can't be reached but after i exit kaspersky the site is open again the same thing applies to my other browser, i tried rename Report to Report1 added "Reddit.com" to trusted URLs. Please help

Hello, Is Bing search engine not supported anymore in URL advisor? On google it works fine but not on Bing. I am using Edge Browser on Win11 running Kaspersky Free v21.18.5.438(a). I saw a thread for KIS in this forum where this issue is supposed to be fixed. But I am still seeing this issue. See the screenshots where it is showing grey icon on Bing.com while on Google.com it is working as it should. Thank you.

Версия Win11 x64, установлены все .net начиная с 2005 года. В хостах(файле, где хранятся запреты на посещение сайтов) нечего нет. Вирусы все убирал removal tool и cureit чтоб наверняка. Система: Rx550 2x8 Ram DDR4 Ryzen 3 2200g

Hi , I am planning to purchase a Kaspersky premium key in India as my current License is ending soon in less than 35 days. I am planning to move to Australia in some 1 - 2 months and I was wondering if I purchase 1 Kaspersky premium license ,get it activate it in India and then move to Australia, Will my VPN and other services active because I've read here that Kaspersky VPN services are being suspended in India and some other countries. Can someone help me please

Hello, so, at first I thought this was just a Windows bug that could be fixed by restarting my PC. However, I've now seen this bug for the fifth time after restarting my PC for the fifth time in the last three weeks. My Kaspersky product and version are: Product: Kaspersky Standard Version: 21.20.8.505 My operating system is: Edition: Windows 11 Home Version: 24H2 OS build: 26100.3775

Windows 11 Права полные TLS 1.2 включен Базовый антивирус отключен Подобный установочник KIS Standart выдает тоже самое

Does Kaspersky Premium work alongside second opinion scanners that don't have real-time antivirus? Eset, Emsisoft and Norton all have different signatures than Kaspersky, and they are decent enough to identify PUPs that Kaspersky sometimes misses. I'm mainly interested in scanning my work-related assets with them for adware and PUP detection, but I'm worried that they might interfere with Kaspersky's main components or something. So do they conflict with Kaspersky Premium or not? Any advice would be greatly appreciated. The programmes I'd like to use alongside K if there are no conflicts. Eset online scanner. (No real time protection) Emsisoft emergency kit. (No real time protection and no need to install) Norton Power Eraser. (No real time protection and no need to install) I'm using windows 11 version 24H2 and Kaspersky premium version 21.20.8.505.

I have been using Safe Money to open bank websites for years and it has always worked well. Today when I try to open any bank website in the Protected Browser I get a message saying "Run error: Failed to run Protected Browser. Reason: Process was stopped." I am in Firefox, Windows 11 24H2 64-bit, Kaspersky Internet Security v. 21.3.10.391(m) databases are up to date. Subscription: Active Paid until: Feb 16, 2026 Remaining days: 284 Please advise.

I recently reset my PC and started installing the usual stuff that I need for work. Daz Studio (very popular 3D rendering app) and Ren'Py (arguably the most popular visual novel-making engine) and Kaspersky added both these applications into the high-restricted group (intrusion prevention). I'm aware that you can manually add applications to the trusted group and make it work, but the thing I don't understand is these two programmes were previously trusted by KSN, and K added them as trusted just a few weeks ago. So how can I make a complaint to KSN? Kaspersky premium 21.20.8.505 version Thank you.

Um vírus esta criando links nas pastas raiz de meu servidor e ocultando as pastas. Removo os links e mudo o atributa das Pastas Ocultas para não ocultas ... mas logo em seguida fica tudo oculto novamente e o link recriados. O karpeskay não encontrou nenhum vírus, como resolver?

Здравствуйте! У меня возникла проблема с вирусом на моем компьютере с Windows 11. Я заметил несколько подозрительных процессов, которые начали активно использовать ресурсы системы. Среди них были такие процессы как “Ulta-service” и “rvcontrolsvc”, которые, как мне кажется, связаны с вредоносной активностью. Я не могу остановить эти процессы, так как вирус блокирует все попытки: при попытке запустить антивирус, браузеры начинают закрываться, а сам процесс на компьютере не удается выполнить. Описание проблемы: Вирус блокирует работу антивирусных программ (в том числе Kaspersky и другие). При запуске Kaspersky или других антивирусных утилит система начинает резко замедляться и появляются ошибки, а также происходят сбои в работе приложений. Все попытки получить доступ к безопасному режиму также не увенчались успехом, так как вирус блокирует доступ к командной строке и настройкам. Я не могу использовать msconfig, так как программа сразу закрывается после запуска. Мои действия: Я пытался воспользоваться встроенной функцией восстановления системы и командой sfc /scannow, но они не решают проблему. Вирус не позволяет мне скачать и установить обновления Windows, блокируя их процесс. Я загрузил несколько утилит для очистки системы, но вирус снова восстанавливает свою активность. Системные характеристики: ОС: Windows 11. Процессор: Ryzen 53600 Оперативная память: 32 ГБ. Жесткий диск: SSD. Антивирус: Kaspersky (не удается запустить). Прошу помочь в следующем: Как можно удалить вирус или хотя бы приостановить его действия, чтобы безопасно провести полную очистку системы? Есть ли способ загрузиться в безопасном режиме без использования msconfig или других настроек, которые блокирует вирус? Может ли вирус мешать нормальной работе операционной системы, или же это только локальные проблемы, связанные с вирусом? Заранее благодарен за помощь! U.P.D у меня получилось получить доступ к безопасному режиму, но ситуация не изменилась, антивурис так же не дает запустить, после выхода с безопасного режима, мой комп начал сходить с ума, водяное охлаждение начало гудеть и шуметь, видео карта как шайтан машина начала жужжать

My windows 11 cannot create system restore points. I have exlucded 99% of other causes and Kaspersky volumn shadow copy service bridge is my suspected cause. When I run vssadmin command line, it says its blocked by av software. so...

Discord doesn't start when the Kaspersky is ON. When the Kaspersky is Disabled, Discord client connects and opens. It happens the same for Unity3D Hub. I did allow the Discord and UnityHub in Firewall settings in Kaspersky. This happened after the Windows Update. OS : Windows 11 Product : Kaspersky Total Security