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Flood and Flood's wife

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Everything posted by Flood and Flood's wife

  1. Hello johnas, (I take it) (1) C:\Users\User\gradle, the correct path has been added? Or is the correct path C:\Users\User ? --- I used 1) C:\Program Files\Process Hacker 2\ Exclusion added: 2) Scan, results of scan 3) Remove exclusion, rescan, see results, 1-kcloud-detections-test-no-exclusions.xlsx Is KIS detecting any of the objects you are building or is it https://developer.android.com/ ? Their stated advice: If your antivirus software has real-time scanning enabled, the antivirus can force the build process to halt each time a file is created while the antivirus scans that file. To avoid this issue, you can exclude certain directories from real-time scanning in your antivirus software. Let me know please? Thanks.
  2. Rupert24, Adicional a mi publicación anterior Sabemos tu está desesperado, estamos tratando de ayudarlo. Kaspersky ha estado instalado por algún tiempo, pero el problema comenzó el jueves. Entonces, lo que sucedió el jueves? Estaba (KIS) puesto al día? Cualquier cambio de software en su computadora? Cualquier cambio de hardware? Cualquier cambio en la red? Algún cambio? Además de mi consejo anterior, debido a que no utiliza Kaspersky Secure Connection/VPN, desinstálelo y luego apague por completo el dispositivo. Reiniciar el dipositivo. Monitorear problema
  3. Hello Roket, Welcome! Thanks for posting, did you read Community rules? (maybe) You should!
  4. Hello akiraexe, You're very welcome! Thank you for posting & the extra information, sorry for the delay, in the process of investigating I deleted my KPM:tired_face: (1) KPM v9 has been out since May 2019, unless the computer has been off since May, you don't need the previous version (from memory it was v5). (2) Re "TS can see there are 422 files", that's GOOD, bc, the data is somewhere! (3) Did TS advise you how to "extract" the 422 files? (3a) IF "yes", what did they tell you to do? (4) A month ago, did you have a KPM backup & or export of all KPM data? (5) Look in C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager x What is the date of the OLDEST file/folder (6) Look in C:\Users\YOURNAME\AppData\Local\Kaspersky Lab What is the date of the OLDEST KPM file/folder? (7) Look in C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager x What is the date of the OLDEST file/folder (Note x = whatever version of KPM you have) --- When you say, "My account is synchronized with my smartphone", is KPM installed on an android, and a PC or just an android? If it's android ONLY, don't worry about 5. 6. 7, instead, IF you only have an android device, from GooglePlayStore, find APK Info application, install, REBOOT, FULL POWER OFF, restart android, start APK, in the top right hand corner, select 3 vertical dots, select Export, select email or save to drive (your choice), upload or email the report to yourself, it's a text file. Search the file with search criteria Kaspersky Let me know what you find please? Re APK, it's very safe, doesn't require root permissions or anything suss. Please post back? Thank you!
  5. Hello nmw01223, Thanks for posting back:clap_tone3: atm the conversion to IPv6 is very low, I can't remember the number, but it's low. Until the full transition occurs, there's no need (for anyone, unless their IP provider has issued an IPv6 address), to have IPv6 enabled. I'm TOTALLY sure you know this, but, before the partition, create restore point(s), sysimage & backups IF, after doing all the windows "stuff", if NW share is still reporting errors, I'd still do a fresh install. And, if after 1 to 3, NW share issue remains, look at adding exclusions, and then (this is bigger than Texas), if there's still an issue, escalate to Technical Support. (imo) 0x80004005 is not related to patch(e) due mid October. AND, keep me posted please:pray_tone3:? Best regards!
  6. muczaczo, 3 things: (1) Please copy any relevant urls and post back? (2) Your topic is in KIS. Do you use KIS as well as KSK? (3) Recently Kaspersky fixed "Spying" BUG, for KIS/KTS/KAV/KAVF 2019 & KSOS6. IF you ALSO use KIS19, upgrade to KIS20 using correct uninstall/download/install procedures (a) Check system & software compatibility KIS20, PREPARE system, & DISINFECT, BEFORE loading ANY Kaspersky software (b) UNINSTALL KIS, save license info only. (c) REBOOT FULL shutdown (d) Restart device, download and install KIS20. (e) REBOOT FULL shutdown (f) Restart, clean ALL browsers - saving only BOOKMARKS (g) Run KIS PRIVACY CLEANER (h) REBOOT FULL shutdown (i) Restart (A) Recheck issue, if "ff.kis.scr.kaspersky-labs.com", continues, report to Kaspersky Technical Supportthrough the correct channel, Technical Support Contact pagechoose, Location, select General Product Use, select from available options: Phone (not available all locations) Online Chat (not available all locations) MyKaspersky web portal (B) IF NO other Kaspersky software other than KSK is installed. report to Kaspersky Technical Support through the correct channel, follow contact information in (A) Engaging with Kaspersky Technical Support please provide Kaspersky Lab with timely responses, information about the purchased License and any information that might be reasonably needed (logs, malware samples, etc.) as part of the remediation or Incident resolution process. Kaspersky Lab’s Support Team may also request that the Customer use additional Kaspersky Lab utilities whenever it is crucial for Incident resolution. Trace files, logs, data run at the same time the issue is replicated GSI & Windows logs Thank you.
  7. & adicional a harlan4096 Hacer una película, CAMSTUDIO, cambiar REGIÓN a PANTALLA COMPLETA, publicar de nuevo por favor?
  8. Take your time Barry S / Barry, whenever you're ready:slight_smile: Also please check my note about KIS2020. Have a great day!
  9. Hello Barry S / Barry, Your welcome and you're a champion! Thanks for the reports:clap_tone3: I will send N/W reset procedures as soon as I've analysed the reports, and had a coffee:wink:, in the interim, may I have the MAC SYSTEM report and, start MAC in SAFE MODE and generate MAC SYSTEM report please? Please name reports as follows: MAC-NM-SYSREP & MAC-SM-SYSREP and post back please? Also, this is informational, not to be done atm, Mojave 10.14 is compatible with KIS2020, we need to look at that as a possible solution :thinking:TBA. Thanks!
  10. Hello akiraexe, Welcome! What version of KPM did you have before the issue happened? If you found the correct password AND signed in, why do you need to import? Is the original data missing? Have you signed into your MyKaspersky account, checked the KPM data, is all the data correct? Please post back? Thank you:pray_tone3:
  11. Hello Toros72, Welcome! Please tell us: Operating system name, version, build? Which Kaspersky (name) software is installed? Please post back? Thanks!
  12. Here's the 30 day report. Thank you Jmcd, as long as the timeframe precedes the exclusion, that's the data I need and this report has what is required, so thanks a bunch:clap_tone3:, I'll post back with more info as soon as the lab replies. Best regards
  13. Hello Hairy, Thank you for your lovely comment:hugging: I'm:cartwheel: the issue is resolved:clap_tone3: Best regards.
  14. Hello rufeo690, Welcome! Thanks for the comprehensive information:clap_tone3: Few things to check: Is the S9 used for KSK Child or Parent? Has KSK just been installed? Does S9 have any other background or screen control apps installed? S9 Settings,on all the checks, there is (I think) a density slider to control "whiteouts" Check DISPLAY settings Check NOTIFICATION settings Check ACCESSIBILITY, NOTIFICATIONS settings Check USER ACCOUNT CONTROL permissions Check KSK permissions If you change/modify any settings, reboot, SHUTDOWN (not RESTART) s9, restart, recheck. If the issue persists, uninstall KSK, reboot, SHUTDOWN (not RESTART) s9, restart, download & install KSK, reboot, SHUTDOWN s9, restart, recheck. Please let me know 1 to 3, and please post back if the issue persists? Thank you:pray_tone3:
  15. :rofl: Jassie_Dave, seriously, as soon as I "find" patch(d), I'll personally deliver it to you, with a bunch of flowers & chocolates to boot, 'cept, it won't be (d), it'll be (e)! And, :pray_tone3:for the nice day, you just made it so:hugging:
  16. Hello Zam, Thanks for your message. KTS MAC & KSCLOUD - both mega $$$$$, ADVERTISE: compatible with MAC/ANDROID/ iOS. When I asked the Support guy(s) (I've had this convo with them more than once) he said KTS & KSCLOUD LICENCE can be used for MAC/ANDROID & iOS, but ALWAYS installs KIS. We pay $$$$$ for a :race_car:ercedes, we get :bicyclist: :thumbsdown_tone3: I asked him, "how do Kaspersky Customers KNOW BEFORE they fork out mega $$$$?" He said, "they don't", they only find out AFTER they install the product". I asked "and then what do Kaspersky Customers have to do?" He said "contact Support, we'll convert the licence to KIS, and tell them to install KIS, & they don't get a FULL refund, they still get charged for KIS." How MANY things are WRONG with this:rage:? It's false advertising and misleading and deceptive conduct, there are laws in most "normal" countries, against all of these breaches! UK - Regulations that affect advertising The Consumer Protection from Unfair Trading Regulations mean you cannot mislead or harass consumers by, for example: including false or deceptive messages leaving out important information USA FEDERAL TRADE COMMISION USA Ad Hype: True or False? Consumer.gov, 35+ GLOBAL Consumer Protection agencies
  17. Hello dmarrduncan, MAC-KIS, there's no "settings", Turn off/on automatic display of the onscreen keyboard 1) KIS application icon, open Protection Centre, choose Preferences > application preferences window opens. 2) On Browsers tab, in Onscreen Keyboard section, deselect/untick Show onscreen keyboard Also check: Safe Money as OnScreen Keyboard is a Safe$ feature. Privacy (there won't be OSKB, preferences in Privacy, but, there may be other Preferences you'd like to check/confirm) & would you please kindly let me know the 4 recommendations please? Please port back? Thank you:pray_tone3: KIS2020 Library
  18. Hola Alex Luque ¡Bienvenido a la comunidad! Los publicación es en Kaspersky Home Software (B2C), les he pedido a los moderadores que se trasladen a B2B. https://community.kaspersky.com/b2b-forum-para-usuarios-hispanohablantes-71 Mis mejores deseos:pray_tone3:.
  19. Hello muczaczo, Welcome! I've just tested, with KSK managing a child's account & without, I'm unable to replicate the issue, to help us troubleshoot, please post the actual url and an image please? Thank you?
  20. Hello nmw01223, Thanks for posting back and the information:pray_tone3: Did the issue exist after the machines updated to 1903 and before KIS 2020 updates? Re Windows cannot access computer’ error code 0x80004005 & How to Fix Error 0x80004005 may help. Putting aside the network anomaly for a moment, have you run the standard SFC Scannow, DISM Scan Health and checked the Network shares, if necessary remapped. Also, (again, this is not for the network anomaly), when KIS updated to 2020, was 19.0.x uninstalled first? If not, on one machine you could uninstall KIS2020, save "License information" only, full shutdown, download and install fresh installer, full shutdown, restart, make sure KIS is active, run a manual database update, on completion, run a manual full scan, recheck "Windows cannot access \\machine_name" - 0x80004005" Please keep us posted? Thank you.
  21. Hello Souchet_MA, Welcome! It's very important to never post malicious links to the Community portal. IF the Kaspersky software has detected a problem, always go to KAV REPORTS, export the report & upload with your post --- To manage the ongoing issue, please follow these steps: Run KAV PRIVACY CLEANER , allow the process to complete then do a FULL shutdown of your computer. Restart computer, sign in, make sure KAV is active: Run a manual KAV update, allow it to complete, Run a manual FULL scan, do not use the computer while this is running, allow the scan to complete. Run Remove all adware from browsers, select each section that's meets your system, software environment. IF your system is running Windows, Delete temporary files and folders IF your system is running Windows & depending on the Operating system, run a Disk Cleanup – Guide for Windows XP, Vista, 7, 8, 8.1, 10 After steps 5 to 7 are complete do a FULL shutdown of your computer. Restart computer, sign in, make sure KAV is active: Run a manual KAV update, allow it to complete, Run a manual FULL scan, do not use the computer while this is running, allow the scan to complete Check all KAV settings, make sure KAV is up to date, all protection features are enabled, including Advanced Disinfection technology is enabled. Recheck issue, Thank you. Main sources of malware infection
  22. Hello johnas, Thanks for posting back? You're very welcome! The "advice", is cautionary, if we were to say "add any exclusions", irrespective and an OP added a harmful object, they'd be ?. Have you added the directories? What system is KIS installed on? Please let me know? Thanks?
  23. Hello Barry S, Thank you for posting back? When you look at KIS reports, are there any other Categories other than "Scan"? If "yes" please export each category & post back please? System report, may I have a copy please, upload to cloud & pm the link please? 1) Have you ever done a full Router/Network device reset? IF "no", please let me know, I'll post the procedure? 2) Have you ever uninstalled KIS, downloaded a fresh KIS executable and reinstalled? IF "no", please let me know, I'll post the procedure? Please post back? Thank you:pray_tone3:.
  24. Hello ask4remy, Welcome! Please tell us: Operating system version? build? release? KAV, free or licensed? (see note at the end of my reply), version? Has there been any Kaspersky software installed previously? Have you checked KAV hardware and software compatibility requirements, if not let us know 1. & 2. so we can check for you? Have you done a full shutdown of the computer? Have you checked System event logs, for any (Kaspersky) errors? Please post back? Thanks Note: Kaspersky free software has (config) limitations, advertising and no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".
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