Flood and Flood's wife

Excellent h3x00r, good work & thank you:pray_tone3:

Hello h3x00r, Welcome again! Have you followed (my) advice & that provided by Igor Kurzin, & richbuff ? Please let us know? Thank you:pray_tone3:

Hello Jassie_Dave I just had a thought, before re-escalating to Support, try uninstalling KTS2020(d), save License Information only, reboot/full shutdown, restart device, download install KTS2020, reboot/full shutdown, restart device, recheck issue.... Keep us informed please:pray_tone3:

Hola Toroma, En el futuro, si está considerando Kaspersky Security Cloud: tenga cuidado, si necesita Kaspersky Safe Kids, (cajero automático) solo está disponible en Kaspersky Security Cloud FAMILIA = $$$$ +++ Kaspersky Security Cloud Personal Premium $$$, no tiene KSK:thinking: Saludos

****Disculpas OTRA VEZ @Caos, no vi tu publicación:pray_tone3:, (necesito lentes nuevos:disappointed_relieved:)**** Hola Toroma La Comunidad, los Moderadores y el Administradors siempre están dispuestos a ayudar, no hay necesidad de preocuparse, NO hay trabajo adicional, estamos felices de hacer lo que sea necesario. ----- Cuando dije documento de texto, me refería a .txt, todavía guardo todo mi trabajo en el .txt, antes de hacer una publicación o responder a una publicación. ----- Cuando hiciste esta publicación, ¿qué navegador se utilizó? Ahora que ha realizado con éxito una publicación, ¿sigue habiendo un problema? ¿Puedes usar CamStudio , hacer una película, mostrarnos por favor? ¿Por favor déjanos saber? :pray_tone3:

Hello MrTryn , Thanks for posting back. Did you check KES Mac Hardware & Software compatibility requirements ? & (imo) your post should be in a different section, I will ask the Mods to move your post. Thank you. KES Mac Admin Guide - Library

Hola Toroma ****Disculpas Caos, no vi tu publicación**** Mantén la calma, el nuevo portal no es tan fácil de usar. Un consejo, escribo todo en un archivo de texto, ANTES de publicar, luego, si desaparece del foro, todavía tengo todo el trabajo guardado. No tengo una solución, solo quería hacerte saber. Estoy seguro de que harlan4096 y Caos ayudarán. Mis mejores deseos:pray_tone3:!

Hello Jassie_Dave, Thanks for posting back:pray_tone3:! Please let them know and do keep us posted please, as this is a known issue, impacting many folks, we're all "ch :horse:mping at the bit"! & thanks for the screen print, I'm off to :spy_tone3:(d):smile:! Also, if you haven't done a FULL shutdown, (after (d) ), do so, before re-escalating to support, sometimes patch updates work "better" after full shutdown etc. Cheers!

Hello MCD111, Thanks for posting back. I wasn't jesting, simply trying to assist you to find the root cause AND asking for software version info etc, so I could test., to help get to a solution. So, thanks for telling me Outlook Exchange (365) , I'll test that. Please tell us: Operating system version, build, release? (refer my original reply) KAV version, build, patch(x) x=letter (refer my original reply) Which Addins are disabled when the crash occurs? Has KAV, just been installed? Have you uninstalled, reinstalled KAV? (using documented procedures). Have you checked Hardware and Software compatibility requirements? (I'd do it for you, but, can't without knowing OS info & KAV info). Can you enable KAV Traces, replicate the issue, turn off Traces and post back the logs? Please let me know? Thanks:pray_tone3:

Hello Jassie_Dave, Welcome! Have you "re-reported" to Technical Support? Please let us know what they advise? Also, I'll have to put my skates on, my KTS is still (c):thinking: Thank you:pray_tone3:

Hello Zam, Welcome! You're not missing anything! On Android - KTS, from GooglePlayStore is KIS, there is no KTS for android AND on iOS & MacOS, KTS & Kaspersky Security Cloud install KIS, so we pay for the top shelf product, with all the bells and whistles, and get KIS. Re "FALSE ADVERTISING" - you are 1000% correct! I had this same discussion, in depth, with Kaspersky Technical Support on the weekend, I will pm you the entire transcript, please give me little while to censor my swear words. Best regards:pray_tone3:

Hello MrTryn, Welcome! This topic is for Kaspersky Secure Connection/VPN If you're using Kaspersky Endpoint Security, please check: KES for Mac Hardware and software requirements Note, no Beta version are listed. Also,please confirm the Kaspersky software you're using? (If it's KES, we'll ask the Moderators to move your post). Thank you:pray_tone3:

Hello MCD111, As well as the information posted by Berny Please tell us: Operating system version, build, release? Find operating system (OS) information KAV version, build, patch(x) x=letter How to find the version of your Kaspersky Lab product Mail application name? Which Addins are disabled when the crash occurs? Has KAV just been updated? IF "yes" Please follow these steps: Uninstall Mail application Shutdown device, using FULL shutdown Start device, sign-in, make sure KAV is active Download & install Mail application Shutdown device, using FULL shutdown Start device, sign-in, make sure KAV is active Start Mail application - recheck issue? Fixed:clap_tone3: Mail application still crashing:disappointed_relieved:please let us know? Thank you:pray_tone3:

Hello Don, Welcome! Please tell us: Device operating system, version, build? Is Kaspersky Secure Connection the free or premium version? (see note at the end of my reply) Kaspersky Secure Connection version? Is the issue happening on ALL websites? Check Network Router, if necessary reset. Disable Firewall, recheck issue? Start device in SafeMode with Networking, start KSecureCon application, recheck issue? Please let us know? Thank you:pray_tone3: Kaspersky Secure Connectiоn Secure Connection issues Kaspersky Secure Connectiоn Library (Windows) Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Rupert24 ¿Utiliza Kaspersky Secure Connection? "SÍ" En "Notificación", seleccionar "Ignorar" & Marcar / verificar "Recordar mi elecccion para esta..." Cómo proteger Wi-Fi a través de Kaspersky Secure Connection --- "NO" Windows, configuración\Panel de control\Todos los elementos del panel de control\Centro de redes y recursos compartidos Deshabilite Kaspersky Security Adaptador Y En aplicación Kaspersky Secure Connection, cambie/desmarque - TODAS las opciones en Configuración Gracias:pray_tone3:

HolaRupert24 ¿Kaspersky Secure Connection está habilitado? Por favor muéstrame la pantalla completa Gracias:pray_tone3:

Hello Kuroko, As well as information posted by richbuff :wave_tone3: (sorry Sir, I did not :eyes:see your reply):disappointed_relieved: Please tell us: 1) Device operating system, full name, version, build? 2) Is Kaspersky Protection extension, installed & enabled in both browsers? If "yes", please tell us: 2a) Chrome, Kaspersky Protection extension version? 2b) Firefox, Kaspersky Protection extension version? 3) Chrome browser version? 3a) Flash Player plugin version? 4) Firefox browser version? 4a) Flash Player plugin version? 5) In Firefox, what is: Shockwave Flash, Block dangerous and intrusive Flash content, setting? 6) In Chrome, how is: chrome://settings/content/popups set? Please let us know? Thank you :pray_tone3:

Hola Rupert24 Por favor, compruebe: Windows, configuración, Panel de control \ Todos los elementos del panel de control \ Centro de redes y recursos compartidos Seleccionar: Cambiar la Configuración del Adaptador, Panel de control \ Red e Internet \ Conexiones de red Buscar: conexión de red inalámbrica (dispositivo) ¿La categoría de red está configurada como privada? Si "NO", cambie a "Red privada" Reinicio, apagado completo del dispositivo. Reinicie el dispositivo, inicie sesión, asegúrese de que la aplicación KIS esté activa, vuelva a verificar el problema. No más ventanas emergentes - bien:clap_tone3: ¿No arreglado:thinking:? ¿Por favor déjanos saber? &, ¿está habilitada Kaspersky Secure Connection? ¿Por favor déjanos saber? Gracias:pray_tone3:. Kaspersky Secure Connection Conexión segura en Kaspersky Internet Security

Hello Stevienna, Welcome! The "rules" for KPM Master password are: "at least eight characters long and contains uppercase and lowercase letters, digits, and special characters" --- What device operating system, KPM application is installed on? Is this a new error, or, has always been an issue since KPM was installed? Can you show us an image of the error please? Please check: KPM application, is "auto-sync" enabled/on? Firefox: KPM extension, it should be version: 4.1.15. Last Updated June 2, 2019 Chrome: KPM extension, it should be version: 4.1.15 Updated, 27 May 2019 ---- To troubleshoot: ***Check your device is connecting to the internet & there are no network issues*** (1) Google Chrome: ***Export Bookmarks*** Reset Google Chrome - chrome://settings/reset This will reset your startup page, new tab page, search engine and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your bookmarks, history and saved passwords will not be cleared. (2) FireFox ***Export Bookmarks*** a) In Firefox browser, go to Help, select Troubleshooting Information, copy the path of Profile Folder C:\Users\Yourname\AppData\Roaming\Mozilla\Firefox\Profiles\db3mrwh5.default-1557647724287 b) On your device, go to the Profile Folder, make a copy - save to desktop. Refresh Firefox - reset add-ons and settings (3) Reboot, power off/off device. (4) Sign into device: (4a) Start KPM application (4b) Sign in using Master Password (4c) Manually sync KPM application with server (5) Start Google Chrome browser, check if KPM extension is installed and enabled? (5a) IF "yes", retest issue? (5b) IF KPM extension is not installed, go to GooglePlayStore - Kaspersky Password Manager, (5ba) Install KPM extension. (5bc) Exit Google Chrome browser (5bd) Start Google Chrome browser, check if KPM extension is installed and enabled? (5be) IF "yes", retest issue? Result: Working? :clap_tone3: -- (6) Firefox KPM extension, is not installed from Google Play Store, if KPM extension is not installed in FireFox browser, please do the following: In FireFox browser , in the url field, enter about:addons or select Addons In the Manage Your Extensions window, select ⚙, select Install Addon from File, go to: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2, select kpm.xpi file, after file is installed, exit Firefox browser, restart FireFox browser, repeat checking steps. Not working:thinking: , please let us know? Note: to ensure no data is lost: from KPM application, make a backup & export a copy of the data - the export is saved locally, make sure it is protected. The information (links) I've provided are for KPM/Windows, the rules for Mac, Android, & iOS have some differences, if your device is not Windows, please let me know? Thank you:pray_tone3: Kaspersky Password Manager KPM Export Library Kaspersky Password Manager for Microsoft Windows - Library

Привет Mayday Mayday, Добро пожаловать! KSK ОТЧЕТ https://my.kaspersky.com/MyKids/цензурой/Reports#/device Время использования устройства установлено на 15 минут. Время финишед Отчет - показывает достигнутый дневной лимит. Не: Дневной лимит превышен на X минут / часов. а также Есть ли настройка для: Приложения доступны, когда устройство заблокировано Когда устройство заблокировано из-за ограничения по времени, выбранные приложения по-прежнему будут доступны в соответствии с настройками конкретного приложения. Информация об использовании приложения будет отображаться в отчетах. Можете ли вы показать нам отчет, который вы видите, пожалуйста? Мои наилучшие пожелания:pray_tone3:

Ciao McPollo Non hai fatto niente di male! Hai letto il tuo messaggio privato? & Sono contento che il problema sia stato risolto! I migliori saluti

Ciao McPollo Benvenuto! Per favore leggi i tuoi messaggi! :pray_tone3:

Hello Kezra, You're a star?, the reports show the error?!! Thank you so much?!! ---- Issues: (A) El Captain, end of life (eol), Aug 2018 . EOL = macOS El Capitan no longer supported by Apple = no security updates (B) KIS18MR2 (C) generator.html (1x1) ---- Solution: (A) Upgrade ElCaptain to Mojave (B) Upgrade KIS18MR2 to KIS2020 (C) Retest : Google Chrome browser, search "lemon icing" >> https://taste.com.au - generator.html (1x1) error = yes? / no? https//www.kidspot.com.au - generator.html (1x1) error = yes? / no? https//www.bestrecipes.com.au - generator.html (1x1) error = yes? / no? ---- I will provide all necessary information to assist: to get to (C) "Retest" step, also, if after all the work, the error repeats, there's still solutions... When your son is available, please ask him to check: Q1) App Store update preferences / settings ? A1) = ? Q2) Mac model? click the Apple icon at the top left of screen, choose "About This Mac"? A2) = ? Q3) Mac - memory = x ? A3) = ? Q3a) Mac - available storage = y ? A3a) = ? Q4) Reports: Specific to "generator.html (1x1)" error, please, export reports (icon highlighted green), save as .txt, upload, using the Upload icon, in your reply? IF, it's possible to select all categories, in one report, please do so, otherwise, export each individual category, upload 6 reports please? Q4a) Enable Traces - Create a trace file, start Chrome browser, search "lemon icing", disable Traces, save Traces as LemonicingB4upgrade.zip A4a) Upload LemonicingB4upgrade.zip, with your reply please? Q5) Google, special configurations/settings,example: home page shortcuts, A5) = ? Q5a) Google Chrome version A5a) = ? Q6) Kaspersky Protection Extension version? A6) = ? When you both have time, please post back with info, images & reports? ****IF, the device is not suitable for OS Mojave & or, if you do not wish to have Mojave, we'll look at OS Sierra**** Thank you for all the work Kezra and thanks in advance to your son! Back up your Mac MacOS Mojave hardware requirements MacOS Mojave OS_X_El_Capitan KIS18MR2 KIS20

Na mesma janela, mais abaixo, em VERIFICAÇÃO DE CONEXÕES CRIPTOGRAFADAS, marquei a opção de Não verificar conexões criptografadas, Olá Stephan Obrigado por postar os dados. Examinarei, no entanto, permita-me confirmar, por favor, no início, o problema era: (1) "o acesso a toda a internet era impossível, a menos que o KTS fosse desinstalado. --- (2) o acesso à Internet para: Firefox, Internet Explorer e Edge, funciona, SE, "Injetar script no tráfego da web" e "Não verificar conexões criptografadas", está DESLIGADO. Esse é o status atual agora? --- A Internet funciona quando um navegador do Google Chrome é usado? --- Observe por favor: Brave e Opera não são suportados pelo software Kaspersky. Por favor deixe-me saber? Obrigado:pray_tone3:. KTS2020 Biblioteca

Hola gomezgomezjoseluis Gracias por publicar de nuevo! Inicialmente se instaló 2019, la aplicación KIS mostró "actualización disponible", (1) se seleccionó "sí", resultado = error. Kis19 fue desinstalado, (2) KIS20 exe descarga directa, result = error. --- ¿Podría ejecutar los registros de, GSI y Windows los registros subirlos a la nube y volver a publicar el enlace, por favor? Saludos:pray_tone3: