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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Dimitris
    Started by Dimitris,

    I have downloaded the Kaspersky VPN installation file. When I choose to install, I get the message: "The program is not compatible" and it doesn't install.

    Flood and Flood's wife
  2. Maksymiv
    Started by Maksymiv,

    2 devices both using Kaspersky android security and Kaspersky VPN ... with the VPN active we can't connect wirelessly to printers . We can't mirror phone screen using samsung smartview ( which we use often ) both televisions have miracast devices . It's been nice using the cast screen connectivity for viewing when the whole family wants to watch the same thing that someone saw on YouTube or maybe a news cast , occasional movie . Can anyone tell me how to get these samsung android system apps to work with Kaspersky VPN ??? S21 & galaxy s8 samsung devices .

    Flood and Flood's wife
  3. ali3400
    Started by ali3400,

    Can i use your vpn programm in Iran?

  4. 007alex3

    Hi all. Help me please. The problem is the following, to connect to the remote desktop, I turn on the Cisco AnyConnect Secure Mobility Client - rdp - everything is ok. At the moment I work from another country and I need ros.ip , so I purchased vpn for this purpose: turn on Cisco AnyConnect Secure Mobility Client - connect vpn - rdp - error (attached). Or even if I don’t turn on Cisco AnyConnect Secure Mobility Client , and immediately after vpn I connect to rdp - the same error. I beg you, please help, I just do not understand this topic at all (

  5. GC44
    Started by GC44,

    Greetings I looked at all of the posted issues and clicked on a few I thought may help, but no success. So sorry, if this turns out to be a duplicate post. Since installing Kaspersky, I've been unable to use a website that requires me to allow location detectionl due to laws that don't allow this site to be used in some states. However, mine is an approved state. I can access the site, but when it ask to allow location detection or if I try to add money via paypal, it doesn't work. I turned off my VPN, still no success. I reached out to their customer support and they told me that my VPN is showing active and not allowing access. I'm using Windows 11 Please…

  6. Guillermo Godiño
    Started by Guillermo Godiño,

    Recién traté de conectarme a diferentes servidores VPN y no me lo permite. En todos me sale el mismo error.

  7. NJsound
    Started by NJsound,

    I tried other locations and resetting the control panel as per your instructions but nothing is working.

  8. tanaybaba
    Started by tanaybaba,

    I currently have 2 connections to my computer. First is an ethernet cable and second is a Wi-fi connection. I would like to activate split tunneling only for the Wi-Fi connection. Can this be achieved?

  9. Stephen West
    Started by Stephen West,

    Hi, For the past couple of days my Kaspersky VPN won't connect. I've been using it with no problems for a couple of years or so and nothing has changed on my PC (apart from the regular Windows 10 updates). I've included an image of what is happening. Any help as to why it is having trouble connecting (I've selected "Fastest") would be appreciated. Regards Steve

  10. nx76

    hi kaspersky i have a question, would you support arm processors for windows 11 arm in future and if you do would you make arm processor version of kaspersky vpn for devices like lenovo x13s. thanks kaspersky

  11. rias
    Started by rias,

    Request to create an extension for Kaspersky VPN for Browsers. Thank you

  12. joel26
    Started by joel26,

    I encounter 313 error on hulu when I use Kaspersky VPN. I tried another VPN and it does have the same error. I searched the error on google and it says there that the hulu server recognized the connection as VPN connection. What server can I use?

    Flood and Flood's wife
  13. JasonR
    Started by JasonR,

    I use Kaspersky vpn to watch Disney+ on PC. But unfortunately it is not working currently. While connected with any US Server it is showing a black screen. In chrome debugger I saw The IP address is temporary blocked. Screenshot attached. While using Disney+ app on PC it is showing the error (attached). Could you guys help me to solve the problem. Thanks OS: Microsoft Windows 11 Enterprise x64 Build 22000 Application Version: 21.7.7.393 (Kaspersky VPN)

    Flood and Flood's wife
  14. Adarsh
    Started by Adarsh,

    Hi, not sure if anyone can help. I have purchased the Kaspersky VPN, but i do not know how to use this VPN for my Playstation and Amazon Firestick

    Flood and Flood's wife
  15. Ray_1
    Started by Ray_1,

    Hello, I have a VPN on my smartphone, I can login to my bank application if I turn it off, but I can not login when I turn on Kaspersky VPN. I have tried logging in through 4G and through my home WIFI, both refuse. I contacted my bank and they told me it is up to the provider (Kaspersky) to either accept or deny bank connection? Is there a list of banks somewhere that are on your accepted list?

  16. Roothieboi1337
    Started by Roothieboi1337,

    After reboot my pc suddenly i couldn't connect any VPN servers. And also there's some attempts that what i tried before. I restarted the modem router for 1 minute. Then i reset my ISP and Modem configurations and i cleared my DNS (TCP/IPv4) configs. I also used some of command prompts on CMD (as admin) such as "ipconfig /release , ipconfig /flushdns , ipconfig /renew , netsh int ip reset , netsh winsock reset" And finally i uninstalled the VPN software and installed again. I probably missed to do something, could you guys tell me what should i do?

  17. gbp4ever
    Started by gbp4ever,

    Hello, Is there a way if I signed up for a paid VPN thru Kapersky that I could extend that to my Vizio TV?

  18. lodo

    We for a very long time waited for new function - split tunneling.. and finally you made it and welcome. But when I activated split tunneling, I can not play a game in steam platform. with some error message, I can not log into game account in steam platform I guess some collision with these two programs. Do you have any opinions with this problem.. users or developers ??

  19. Vinu
    Started by Vinu,

    Hello, I'm using premium customer and using VPN services and I found some wired issue from current location = Australia. Without VPN = OFF - Open URL - https://www.google.com, precise location is set to Australia by default and IP address detected is . With VPN set to New Zealand - Open URL - https://www.google.com, precise location is still set to Australia by default but IP address is set to New Zealand 103.76.164.92 Looks like Google has updated their IP range in their internal geo location system. Kaspersky have to look into this issue to update to correct Ip address to get precise location when we access Goolge.com

    Flood and Flood's wife
  20. ZachMcGee90
    Started by ZachMcGee90,

    OS - Win10 v21H2 VPN app version 21.7.7.393 Im trying to switch my location to NYC so I can watch NY NFL games next sunday. I have selected 'USA - New York' vpn server and turned off all location permissions in settings on my PC. When I look at the Youtube tv listings for upcoming games, I still see games being aired in my local area.

    Flood and Flood's wife
  21. Lenny
    Started by Lenny,

    My Kaspersky Security Data Provider gets deleted everytime I install kaspersky VPN. I'm operating on Windows 10. The application version is 21.7.7.393. Is there someone that can help?

  22. Kasperov
    Started by Kasperov,

    Hi, I see that in this thread someone noted that Kaspersky VPN should be set to trusted network & another one said generally any VPN should be set to public network. Which one is correct? & what is the difference? FYI regarding connection, both works for me, don't have any problem. Thanks

  23. Dude905
    Started by Dude905,

    Hello... Can one use the vpn on those firesticks 4k ? thanks

    Flood and Flood's wife
  24. Conadaprima
    Started by Conadaprima,

    Dear Kaspersky you tell me ok.. First I get corrupted data from Kaspersky, 7 times F1 22 files corrupted, Than I want to buy VPN premium I do I get a Mail . heres you activation code, its blank... Than I try to log in and it says Captha... but there is no captcha But for the foum there is a captcha I just want to buy VPN... but in the end, Im almost 1,5 hour further and had to buy another VPN... I paid.. got mail.. boom vpn... was like a miracle, not even 5 minutes.. what ya think Kaspersky?

  25. Copperjohn
    Started by Copperjohn,

    Kaspersky statement on CVE-2022-27535 fixed in Kaspersky VPN Secure Connection The Kaspersky team has closed a vulnerability in the Kaspersky VPN Secure Connection that allowed an authenticated attacker to trigger arbitrary file deletion in the system. It could lead to device malfunction or the removal of important system files required for correct system operation. To execute this attack, an intruder had to create a specific file and convince users to run "Delete all service data and reports" or "Save report on your computer" product features. To fix the vulnerability, the Kaspersky team recommends users check the app version they are running and install the la…

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