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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Sn0man

    Title. Had the VPN set up to start at boot, kill switch enabled. Just got an email from my ISP for torrenting, which has never once happened in the three years I was using Nord until just last week. Remoted in and found the VPN was turned off and was leaking my IP. I just manually turned it back on and restarted the PC. VPN seems to have turned on this time but now I'm concerned it's going to randomly shut itself off again and get me in trouble. Is there some setting I'm forgetting to activate or is this VPN just a ............?

    Flood and Flood's wife
  2. huthaifa
    Started by huthaifa,

    I have been using your VPN for a long time. Recently, it keep saying, "Failed to connect"! This issue appears only when I use my laptop inside the university while using the university connection. When using any other connections anywhere, I have no issues!

  3. Caine0x
    Started by Caine0x,

    I just bought the kaspersky premium and premium was included with unlimited vpn but when i open my vpn showing i have 200mb daily limit. How can i solve this

  4. OldPossum

    Two related problems: 1. VPN never re-connects after PC re-connects to the same LAN (for any reason), can spend hours showing "Connecting..." 2. VPN never re-connects after changing VPN servers. It either stays in "Connecting..." state forever or shows "VPN connection is not available". In both cases, only restarting PC fixes the problem. All attempts to stop program/service block internet connection, service starts but shows only "VPN connection is not available". Thank you for any help.

  5. monx663
    Started by monx663,

    Hi I am trying to setup my Linux VPN using my Kaspersky subscription but I am not being successful. I installed the OpenVPN software on Ubuntu and I created the .ovpn file on My Kaspersky. I am giving the openvpn --config kaspersky_uk.ovpn command and supplying the username and password I was given for that file, but a VPN connection is not successful

  6. mahmoudmody
    Started by mahmoudmody,

    vpn not work never. pls help me to fix

  7. Arribas27
    Started by Arribas27,

    Hi, I would like to know if I get the Karspersky VPN, everyday that I disconnect my computer for one country VPN and another day or in another moment I connect to the same country VPN, is the IP adress going to remain the same? I want to connect to a virtual android machine on my PC, but I want the IP address to be the same everytime that I connect to the VPN because I am going to be using an app that use geolocation. Anybody knows the answer? I really appreciate your time to answer, Have a good day, David

  8. best1
    Started by best1,

    Windows Version : 11 22H2 Build 22621.1265 Kaspersky VPN Version : Unknow (Premium) Kaspersky Antivirus : 21.3.10.391 The problem occurred today. When i turn on computer and i tried to open VPN to use the program didn't start i've tried to open multiple time but still didn't success. when i tried to uninstall/change the program in control panel the Uninstaller said "Application upgrade is in progress . Removing the application is not allowed now..." And so i wait about an hour but still the app didn't open and also i still can't uninstall I also notice that in control panel there have no internet activity and no disk activity at all …

  9. J3oY
    Started by J3oY,

    I have just bought an activation code for Kaspersky VPN and the amount is already paid but I haven't received any email regarding the purchase and I have the order number.

  10. Etim
    Started by Etim,

    Hello, Kaspersky review & update your USA servers, it seems like Peacock TV has been able to detect it, yesterday Wednesday January 18 2023, I couldn't watch Peacock TV both on mobile phone and Google chrome cast TV because, I was block by Peacock TV for using VPN to access it. The change to almost all the USA servers yet it wasn't working. Thanks

  11. Oleg P
    Started by Oleg P,

    Hey. Recently I started to have a problem with Wi-Fi disconnecting when I try to start VPN connection with Kaspersky Secure Connection (KSC). It looks like this: 1. Wi-Fi works, Internet connection is OK (ping/web site opening) 2. I press VPN switch. I use mainly Russian VPN, but tried other locations aswell 3. VPN starts it's connection, wi-fi instantly drops (the icon near clock on Windows Start bar): ping also stops 4. VPN still tries to connect. Wi-fi icon is back, but Internet connection (web sites/ping) is not working. KSC tells me it couldn't connect 5. I manually disconnect from wi-fi and reconnect back, everything OK, back to stage 1…

  12. thiago_schulze
    Started by thiago_schulze,

    I bought the Kaspersky VPN just beacause was the only one who publicized having VPN from Indonesia. After bought, I tried to use it, but it's not working as well. The proxy, in truth, is from Singapore, not from Indonesia. Please, fix it.

  13. John Buckle

    VPN connection is temporarily unavailble

  14. abanoub
    Started by abanoub,

    i can`t connect with my VPN my account = *****@*****.tld

  15. jf grasset
    Started by jf grasset,

    When accessing the site willhaben.at, the site is blocking the access as it recognises a VPN is ON. I configured the VPN for this web site as an 'exclusion' (ignore VPN) but I am still blocked. Is there any solution ? Thanks for any help!

  16. Arius
    Started by Arius,

    The ovpn file from the My Kaspersky Setup via OpenVPN looks to have provided two certificates. The DD-WRT OpenVPN client setup requires three certificates: CA Cert, Public Client Cert, and Private Client Key. How do I set up the DD-WRT OpenVPN Client for KSC?

  17. Dhinesh
    Started by Dhinesh,

    I have tried to connect the vpn server and its not connecting and getting failed to connect

  18. Vama
    Started by Vama,

    Hi, I have a Chromebook and the VPN is not available on it. I could not find any information about this. Is there any way to use the VPN on Chromebook?

    Flood and Flood's wife
  19. VSMKSH
    Started by VSMKSH,

    Hello, I have connection issues for my vpn. It works fine for Android and iOS but very unstable for all my Windows devices. Unstable - it works couple days per month only. Error message is standard - "Can't connect, try again later". I did read the VPN documentation, tried to clear cache and all I could find - nothing helps. Then I created support cases twice with full description for my issue. For each case I received email from you about how to collect report in my vpn app. I created and sent the report and my case... automatically closed after 6-10 days without any answer. Then I tried to contact your support via chat. In the chat the support perso…

  20. moh v

    The trial worked just fine, the connection was fast, the sites loaded up pretty fast, but right after I upgraded into premium, it all instantly vanished, none of the servers work, they don't even connect, not even the fastest server connects, what's the issue here? Note: I'm inside Iran & someone bought the VPN for me in Germany, could that be a problem? I don't think it should cuz it'd be weird. I need help.

    Flood and Flood's wife
  21. lenka.penka
    Started by lenka.penka,

    I purchased a subscription as the page: https://support.kaspersky.com/KPC/1.0/en-US/227551.htm Says I can create an OpenVPN configuration - I cannot see this in the Secure connection tab options!! Where can I find this? Thanks!

    Flood and Flood's wife
  22. nx76nba
    Started by nx76nba,

    hi Kaspersky I have question, would you support arm processors for windows on arm in future and would make Kaspersky vpn version for windows on arm for devices alike Lenovo x13s. thanks Kaspersky

  23. Arius
    Started by Arius,

    I need the ovpn file for the Seattle server but the My Kaspersky Setup via OpenVPN only allows one US server option and doesn't specify which server it is in the US. How can I get the ovpn file for OpenVPN for the Seattle server?

  24. tksirius
    Started by tksirius,

    Ok, this doesn't make any sense to me. All webistes work fine while the VPN is off, but most websites won't work at all while the VPN is on. For some reason Yahoo Mail works though. I've redownloaded the SW, flushed the DNS, ran network troubleshooter with no problems, switched around proxy settings, and switched around the settings in the VPN. Nothing has helped. It all worked fine until I upgraded to Premium and downloaded the SW. Anyone experiencing this? Might have to just cancel it if I can't figure it out.

  25. jamesie
    Started by jamesie,

    Tried ExpressVPN, Nord etc (always use Kaspersky AV though) but just got Kaspersky Plus with VPN. Speed is insane, this is connected to London Server. I have a 1 Gbps connection.

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