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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Richard85
    Started by Richard85,

    Hi Seems like I cant access Netflix PH (Philippines) library. It was working last 4-Sept around 10-12pm AEST

  2. Vector V
    Started by Vector V,

    Hello guys. I've been trying to connect to Indian server but it won't connect. I am using android. And the crazy part is it works fine in windows. Other country servers is working fine(android). I am trying to connect for 6 hours. Steps taken- 1)Close the app and force stop it in android setting and the restart 2)Used different internet providers (mobile data and wifi) 3)Clearing cache data 4)Uninstalling and Installing 5)Shutdown and rebooting mobile device. I am out of ideas.

  3. Luncor
    Started by Luncor,

    Hi. I am Kaspersky Premium User. Whenever i try to connect internet while using Cloudflare DNS (1.1.1.1) and Kaspersky VPN together, I cannot connect to the internet. So i have to giveup one of them for internet connection. I didn't have this problem until last week. I've had this problem for about a week. Is there a solution for this? Thanks in advance. Note: My OS is Windows 10

  4. sunnetci
    Started by sunnetci,

    Hello, I am trying to watch Japanese Netflix through the VPN app. Even though I am using the streaming service Netflix Japan part. Netflix shows me VPN error. Would you guys take a look, please? Thank you very much

  5. Jweller

    Enabling Anti-phishing (I have the VPN disabled) on my iPhone now causes many apps (eg, Reddit, YouTube, Twitter) and video websites to not work. This is a new issue. I try to keep Anti-Phishing enabled as much as possible on my phone, particularly when browsing the web. This has started being a problem only in the last several weeks or so.

  6. FAD

    I have Kaspersky Premium, I wanted to try the Unlimited VPN but even though I logged in with MyKaspersy account on the app, it still display as the free version. I tried to logout my accounts, reinstall the apps, restart the computer, nothing works. I'm using a Mac.

  7. MichaelPichael
  8. Guest #53318
    Started by Guest #53318,

    Have renewed to premium, but VPN still flags 10 left and to renew . Is this normal

  9. Guest #53159
    Started by Guest #53159,

    i have question before i buy Kaspervpn, is support P2P connection like torrent ? second question is support openvpn ? i have device i can use vpn on it by openvpn profile so is Kasper support that ?

  10. K0908
    Started by K0908,

    Hi all, VPN has China location for PC user, but I can't find it on Android version. Why is that?

  11. alex2312
    Started by alex2312,

    Until now, the connection speed to the internet, with Vpn on, goes to 1/2 of that with Vpn off. Now the connection speed to the internet, with Vpn on, goes to 1/100 of that with Vpn off!! So I can not use it. What is the problem? Thanks!

  12. Kounan

    Any wifi connection not visible.

  13. Frmg

    Hello comrades, The reason for this topic is a concern that I have and that I believe that many users may also have in relation to the data handling policy in the Kaspersky VPN service. The objective here is to discuss the opinions, concerns and needs of users. Knowing that the VPN service has, as one of its main target audiences, politically exposed people, activists, journalists or anyone who needs privacy, anonymity and protection against political persecution, I would like to propose a debate regarding what type of data Kaspersky collected when users connect to its VPN service and how Kaspersky deals with them in case of requests from authorities. …

  14. PaulyD
    Started by PaulyD,

    Does Kaspersky VPN have an app for Smart TVs Televisions on Android O/S ? If so, what is the side-load URL, as my tele will not be connecting to Goolag (app store, et al) any day soon? Presently, my TV leverages …… VPN and (1) it was simple to direct-download and install and (2) it works FLAWLESSLY on me tele. Thank you!

  15. lauriec56
    Started by lauriec56,

    I watch various TV programs in other countries. How can I set the VPN to the country I want?

  16. haivuhaivu
    Started by haivuhaivu,

    It works on my laptop. I can access blocked site like Medium just fine. But on my Android 13 device it still says connection refused. Even when I change VPN location. I can check that the IP address changes but can not access any blocked site.

  17. mypersonalpc
    Started by mypersonalpc,

    hi, recently bought KS VPN subscription, sometimes my laptop got notification about, ( Tracking is enabled ), Processor resources of VPN 12 to 18%.. battery draining fast.. what does this mean Tracking is enabled, is this necessary , or can i disable this, how..? and how to reduce battery usage..? and, App doesn't start on startup.. ? thank you...

    mypersonalpc
  18. Azalin
    Started by Azalin,

    I've been using Kaspersky VPN for 3 years and never had this problem before. It just won't turn on. I mean I don't get any error messages. It just in "Turning On.." state. I cleared cache and data but didn't make any change. I also uninstalled VPN and reinstall but didn't make any change. Device is an old Android 8 Xiaomi Mi 5s Plus

  19. Tsmk

    I'm unable to stream Netflix US, UK, Japan. OS - Win11 [21H2] Subscription - Extended version

  20. Komuta35
    Started by Komuta35,

    How can I create a vpn connection on a VPN blocked network

  21. Rogue1
    Started by Rogue1,

    Recently, I can not connect to VPN on my desktop but can connect on my mobile. I find it weird because I do not update the app or change anything on my system. Until last week. I still can connect on my desktop. Then I find out it is because the region setting on my desktop. I understand that this VPN is not available in China, but why I can not access it when the region is set to Taiwan? It does not work even when I change to Singapore. Is there anyway to solve this

  22. Sinngam Khaidem
    Started by Sinngam Khaidem,

    I recently bought a Kaspersky VPN software 2020 edition from amazon. I can connect with it seamlessly on my PC. But it keeps failing on my Ipad and Adndroid phone. What could be the possible reason? And how do I fix it?

  23. LRC
    Started by LRC,

    I recently purchased Kaspersky VPN (yesterday, actually). Previously, I used Clear VPN. I'm having problems using TORRENT and VPN. Calling support, case INC000015065852, they informed that it is not possible to use Kaspersky VPN with any Torrent program. And not even opened a case, which I required after this quick answer. Is this information true? I changed my VPN provider because I trusted that Kaspersky was a company that offered better service than the small Clear VPN, but it seems that it has some functions that are important to me that are not supported. I use version 3.0.0.24 of Kaspersky VPN, macOS Monterey 12.4

  24. Javier F
    Started by Javier F,

    Hi I'm new with Kaspersky all has been working well so far, however, VPN is supposed to be a safer way for protection by the webpage of my Bank gets "lost" with the VPN ON. Of course the easy solution is by turning VPN OFF but hey, it's the bank's webpage which should be the most secure one. This is the link: https://www . bancodebogota . com/wps/portal/banco-de-bogota/bogota

  25. alchemist
    Started by alchemist,

    I was able to see my usage for VPN, the limits i have used and the history. Now i am not able to see it, before it was easy to check the usage and now I have looked for it but i dont know where it has been moved.

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