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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Arius
    Started by Arius,

    I need the ovpn file for the Seattle server but the My Kaspersky Setup via OpenVPN only allows one US server option and doesn't specify which server it is in the US. How can I get the ovpn file for OpenVPN for the Seattle server?

  2. tksirius
    Started by tksirius,

    Ok, this doesn't make any sense to me. All webistes work fine while the VPN is off, but most websites won't work at all while the VPN is on. For some reason Yahoo Mail works though. I've redownloaded the SW, flushed the DNS, ran network troubleshooter with no problems, switched around proxy settings, and switched around the settings in the VPN. Nothing has helped. It all worked fine until I upgraded to Premium and downloaded the SW. Anyone experiencing this? Might have to just cancel it if I can't figure it out.

  3. jamesie
    Started by jamesie,

    Tried ExpressVPN, Nord etc (always use Kaspersky AV though) but just got Kaspersky Plus with VPN. Speed is insane, this is connected to London Server. I have a 1 Gbps connection.

  4. abvabvabv
    Started by abvabvabv,

    Kaspersky Total Security (ver 21.3.10.391(j) on Windows 10 Pro 22H2 build 19045.2486) prompts enabling Secure Connection service while it has been announced long time ago that it won't work in Russia, so it does not. Please avoid advertising unusable things at least (better - any advertisements popping up from your tool). Thank you.

  5. Tefo
    Started by Tefo,

    Hello; I start the application and the application appears to be running in the background, but the application screen never appears. How can I fix this?

  6. TangoDown
    Started by TangoDown,

    ANDROID TV/ ROUTER VPN INSTALL: Does anyone know the settings/parameters for installing Kaspersky VPN onto any standard/mainstream router..Dlink/NetGear/TP-Link/Asus/Linksys ETC ETC ETC ETC so that we can use the VPN to access specific content through our ANDROID TV?

  7. SYAX

  8. Tormas
    Started by Tormas,

    Since yesterday I can no longer start the VPN, I press the exe several times, nothing happens, from time to time I get a notification with "VPN failed to start"! I tried to reinstall the VPN, but the old one can't be uninstalled, an update is said to be being installed, I've restarted several times... didn't helped.

  9. kronkdark
    Started by kronkdark,

    Base on this link, i can switch to Wireguard within the Setting https://support.kaspersky.com/ksde/win5.8/en-us/236273.htm But the problem is i dont even see any "Protocol" setting, i am using Kaspersky VPN desktop. Is Kaspersky scamming people just for some quick bucks ?

  10. Shu Chang Martin
    Started by Shu Chang Martin,

    In Unlimited Version of Kaspersky VPN Secure Connection, the Singapore Server seems to be down. I am unable to connect to it, please fix the issue ASAP. It is very inconvenient since the Singapore server is the fastest one available here.

  11. Amr Mohamed
    Started by Amr Mohamed,

    Hello I'm trying to connect to Kaspersky VPN but I'm getting the following error message: "Try to reconnect later or choose another location" Note: I tried several locations but encountered the same issue. please find the attached screenshot

  12. juan1591
    Started by juan1591,

    I would like to know if is possible to configure the secure connection vpn for my smart tv that is a samsung I already researched that is possible by configuring the network status and in the IP settings the IP setting is configured by default but you can put it manually and aswell the DNS setting you can enter it manually but I’m not sure which value should I place there when using the secure connection vpn account

  13. Ian M
    Started by Ian M,

    I have just upgraded to Kaspersky Premium 21.8.5.452 and have installed Kaspersky VPN. When the VPN is enabled, it prevents me from sending mail through Mozilla Thunderbird. When I disable the VPN, the mail sends OK. Is there a setting I need to change in Thunderbird? Thanks. Edition Windows 10 Home Version 22H2 Installed on ‎17/‎06/‎2020 OS build 19045.2364 Experience Windows Feature Experience Pack 120.2212.4190.0 Mozilla Thunderbird Ver 102.6.1

  14. Arch
    Started by Arch,

    My valorant app when Split Tunneling is on it can't connect to the server even though I have it set to "Don't use VPN". With Split Tunneling off, all connections work fine, but I want to play valorant while using the VPN in the browser. Plz help.

  15. Chrisps
    Started by Chrisps,

    Hello, Can anybody assist me with this issue: When i connect to any US location with Kaspersky Vpn i have no internet connection at all. Every other location besides US works just fine. On my andoiid devices the USA servers work just fine. The problem is only on my windows 10 22h2 laptop. See screenshot. Thank you

  16. Sebastian.EP

    I am taking an Indian server for my work.. a few days it was safe..but now while uploading files it says your connection is not secure...but another location is secure(no problem)...I have to upload files from an Indian location it is mandatory for the company...So Please Secure an Indian server

  17. JohlC
    Started by JohlC,

    Hello, i've been using the VPN for a few days now... noticing some considerable speeds decrease on my internet, specially when its on for a few hours... only fix(not 100%) seems to be to do a reconnect on the vpn side. Brazil's server. Thanks.

    Flood and Flood's wife
  18. monx663
    Started by monx663,

    Hi I went to the Kaspersky site and bought the VPN product today, since my old subscription on Google Play had expired and I no longer have Google Play. The payment was ok and I now see the product in My Kaspersky. On the Kaspersky app on my phone, I go to VPN and I choose "Upgrade to Premium", i then choose "I HAVE A SUBSCRIPTION" and under the section that says "Use an activation code" I enter the activation code shown on Kaspersky VPN Secure Connection, on the site. The app tells me "Couldn't activate the subscription"

  19. monx663
    Started by monx663,

    Hi I had purchased Kaspersky VPN from Google Play for my Android phone but since I bought a Huawei phone I no longer have Google Play. How can I migrate my subscription to be independent from Google and just use Kaspersky site for buying and renewing my subscriptions?

    Flood and Flood's wife
  20. Onder
    Started by Onder,

    I use Kaspersky VPN on iphone. my only problem is that i can't access some sites that i enter without VPN with VPN turned on. As far as I've researched a bit online, it doesn't live on Cloudflare websites. Is there a way to access these sites with the VPN turned on? I don't want to turn off the VPN at all. but for a site, turning it on and off is very annoying.

    Flood and Flood's wife
  21. Abdelrahman Elrayes
    Started by Abdelrahman Elrayes,

    Flood and Flood's wife
  22. xma92
    Started by xma92,

    Hi, Torrent URL is unreachable (qBitTorent) when activating VPN It was working few months ago Any suggestions ? BR

  23. acahan1
    Started by acahan1,

    Hello. I am using Kasperksy vpn paid. There is an interesting situation here. Hepsiburada.com won't open when kasperksy vpn is on. It gives an error. The error is "Access Denied You don't have permission to access "http://www.hepsiburada.com/ara?" on this server. Reference #18.74e1202.1669562537.21eafd8 But I can connect to the same address with kasperksy vpn turned off. It is why.

  24. nx76nba
    Started by nx76nba,

    hi Kaspersky I have question, would you support QUALCOMM processors for windows on arm that coming out in 2024 for your products and if you do can you make Kaspersky vpn version of arm processors for windows on arm. thanks Kaspersky

  25. SergeyBarvinenko
    Started by SergeyBarvinenko,

    Please give me link to apk file of the VPN for Huawey device.

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