Amr Mohamed Posted December 22, 2022 Share Posted December 22, 2022 Hello I'm trying to connect to Kaspersky VPN but I'm getting the following error message: "Try to reconnect later or choose another location" Note: I tried several locations but encountered the same issue. please find the attached screenshot Link to comment Share on other sites More sharing options...
Mizmiz Posted December 22, 2022 Share Posted December 22, 2022 I have the same problem Link to comment Share on other sites More sharing options...
Berny Posted December 22, 2022 Share Posted December 22, 2022 @Amr Mohamed @Mizmiz Welcome. I can’t reproduce your issue please contact Kaspersky Technical Support , the link is located at the top of this Webpage. Link to comment Share on other sites More sharing options...
Mizmiz Posted December 22, 2022 Share Posted December 22, 2022 6 minutes ago, Berny said: @Amr Mohamed @Mizmiz Welcome. I can’t reproduce your issue please contact Kaspersky Technical Support , the link is located at the top of this Webpage. Can you provide me with a link to live chat as i cannot find it anywhere Link to comment Share on other sites More sharing options...
Berny Posted December 22, 2022 Share Posted December 22, 2022 @Mizmiz Live Chat is not available in all regions, please submit your request by E-Mail. Link to comment Share on other sites More sharing options...
Mizmiz Posted December 22, 2022 Share Posted December 22, 2022 17 minutes ago, Berny said: @Mizmiz Live Chat is not available in all regions, please submit your request by E-Mail. Why didn't you mention that in the subscription terms as all of your promotional materials include that 24/7 support is available Link to comment Share on other sites More sharing options...
Berny Posted December 22, 2022 Share Posted December 22, 2022 @Mizmiz This is a user Forum , we are not involved in the publication of the subscription terms, anyway Tech Support will come back to you asap. Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted December 22, 2022 Share Posted December 22, 2022 23 minutes ago, Mizmiz said: Why didn't you mention that in the subscription terms as all of your promotional materials include that 24/7 support is available Hello @Mizmiz, Welcome! Also, another Community user @genlab, raised a similar query, their topic has a guide to connect to Kaspersky Chat, it may help: Contact Support. Thank you? Flood?+? Link to comment Share on other sites More sharing options...
Berny Posted December 23, 2022 Share Posted December 23, 2022 @Mizmiz Also, could you please specify your region where Live Chat is not available. Link to comment Share on other sites More sharing options...
moh10ly Posted December 23, 2022 Share Posted December 23, 2022 I am having similar problem today, I can connect to any VPN location I want to, it works for few seconds and then stops working. I thought it was DNS issue so I changed DNS to cloudflare but didn't work. Link to comment Share on other sites More sharing options...
Berny Posted December 23, 2022 Share Posted December 23, 2022 @moh10ly Welcome. I am currently on Cloudflare as welI but i can't reproduce your issue , please contact Kaspersky Technical Support , the link is located at the top of this Webpage. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now