I recently switched from Windows to Linux. I've been a Kaspersky user and have been very satisfied with your services, so I'd love to keep using them on my new system. Is there an official VPN client or any supported solution for Linux?

Details about my setup:

• Distribution: CachyOS (Arch-based)

• Desktop environment: [e.g., KDE Plasma / GNOME]

If there's no native app yet, are there any officially supported alternatives, such as manual configuration (OpenVPN/WireGuard), or a planned release for Linux? Package formats for Arch-based systems (e.g., a PKGBUILD or AUR package) would also be welcome.

Thank you in advance.

Thanks for your help.

did72

When I try to access the VPN, I am redirected to my profile/account page instead of the VPN connection screen. I also tried installing Kaspersky VPN Secure Connection separately, but it tells me to uninstall it because VPN is now integrated into the main Kaspersky app.

My Kaspersky Plus subscription is active, but there is no option to activate the VPN. Could you please help me resolve this issue?

I’m posting this to save other Malaysian users from wasting their time troubleshooting what looks like a technical issue, but is actually an undocumented regional block.

If you are using Kaspersky Standard and wondering why the Free/Limited VPN is missing or cannot be activated on your Android app in Malaysia, it is not a bug. They removed it.

I recently spent time trying to figure out why I couldn't access the limited VPN included with my license. After back-and-forth emails with Kaspersky Support and their Escalation Team, they finally admitted that the free/limited VPN has been geo-restricted in Malaysia.

Here is the exact response I received from Kaspersky Support:

"At this time, the free/limited version of Kaspersky VPN is no longer available for distribution or activation in certain countries, including Malaysia, and as a result, it may not appear or be accessible in the Android app under your current license. We understand your concern about the lack of a separate public knowledge base article specifically stating this..."

"If you would like to use Kaspersky VPN in Malaysia, you may instead use the trial or premium version available through the official Kaspersky website."

Why this is frustrating:

• Zero Documentation: There is absolutely no public Knowledge Base (KB) article or documentation mentioning this restriction for Malaysia.

• Wasted Time: Users are left thinking it's an app glitch, a cache issue, or a license syncing problem, leading to useless troubleshooting.

• Upselling: Their "solution" is simply to tell you to go buy the Premium version or use trial version.

If you are in Malaysia and trying to get your free Kaspersky VPN to work, stop trying. It’s working exactly as they (secretly) intended. Hope this heads-up saves someone a headache!

 

Hi

I am trying to setup my Linux VPN using my Kaspersky subscription but I am not being successful.

I installed the OpenVPN software on Ubuntu and I created the .ovpn file on My Kaspersky.

I am giving the openvpn --config kaspersky_uk.ovpn command and supplying the username and password I was given for that file, but a VPN connection is not successful

This problem started annoying because my current connections are being disconnected and reconnected many times a day. It isn't related to any countries i use connecting to VPN. What should i do?

Thanks Kaan Bozoglu

The problem started this week.

If I try to log in to Tumblr using Kasperky VPN (I've been doing this without a problem for years) via https://www.tumblr.com/login it gives me an error, but if I turn the VPN off, I can log in fine. I've tried a few different locations in Latin America and 1 in the US (I don't want to try too many locations lest they flag my account), and haven't found any that work. 

How can this be fixed?

Kaspersky Premium. VPN v 21.25.7.504-2 (b)
Firefox
Windows 11 Home

Is anyone else having trouble getting the support links to load?

I've tried accessing them on three different computers, running three different versions of macOS, and using three different browsers, but the support page never loads. I'm wondering if this is just on my end or if others are experiencing the same issue.

Thanks

When I set the country Algeria in VPN, I get an IP address in TEXAS USA.

How to solve this ?

Anybody to help?

Attached screenshots of the setup section and syslog.

I am in Korea. You can log on to the platform and play normally with other vpn, please help solve it. Thank you.

hi i am just asking ohn how to setup or install kaspersky vpn on my Router FRITZ!Box 7690 with Frameware 8.25

can any one write ms step by step tutorial ?

I currently have an active Kaspersky Pro subscription, but Kaspersky VPN is not recognizing my subscription benefits.

When I open Kaspersky VPN, it shows “Free daily limit – Used up” and asks me to “Upgrade to Unlimited to unlock.” I have attached a screenshot showing the issue.

I believe my Kaspersky Pro subscription should provide the VPN benefits included with my plan. Please check my subscription/account and help me activate or restore the VPN functionality.

I have already opened the Kaspersky application, but the VPN still appears to be using the free version.

Please let me know if you need my subscription details or any diagnostic information.

Thank you.

I'm trying to set up a WireGuard connection. According to the support page, configuration files for 3rd-party clients should be available for download at https://my.kaspersky.com/VPN after logging in.

I recall seeing this option a few months ago, but I didn't have the chance to try it then. Now that I actually need it, the option seems to have disappeared from the page. Could you please help me find where it is or let me know if something has changed?

As you can see in the attached screenshot:

Thanks in advance!

And once I hit 10 generations, I can't generate any more—I have to wait 24 hours.

I wanted to share a really frustrating experience I’ve been having with Kaspersky’s support and their VPN service lately, mostly to see if anyone else is dealing with the same thing.

The Support Experience Last week, I contacted chat support because the VPN is not working on my router, never worked, I bought a new one and still not working. The agent gave me a 2-day resolution window and promised to email me the support protocol and follow-up updates. None of that happened. They completely ignored the deadline, never sent an email, and left me with zero updates or explanations. It feels like a total lack of respect for the customer's time.

The Technical Issues On top of the bad support, the service itself has serious flaws right now:

• The OpenVPN files are useless: The configuration files Kaspersky provides just don't work with standard router firmware (I'm using an Archer AX53 now). When trying to connect, the status just sits on "Connecting" forever. It seems like their files don't even follow the standard, true compatible router OpenVPN protocol, making them completely ineffective for standard routers.

• No WireGuard alternative: Ever since the changes back in January, WireGuard is nowhere to be found. So when OpenVPN fails, there isn't even a modern alternative to fall back on.

Right now, the VPN is completely unusable at the router level, and support is just missing in action.

Has anyone actually managed to get their OpenVPN config working on a router recently, or is everyone else getting ignored by support too?

At some point I set the VPN to cover my router and every device connected. I have turned it off before but cannot figure out how to do it now.