All Activity
- Past hour
-
Flood and Flood's wife started following Email on purchasing Kaspersky
-
Email on purchasing Kaspersky
Flood and Flood's wife replied to Francois2023's topic in Kaspersky Internet Security
Hello @Francois2023, Welcome! Please explain if there's an error when (you) try to contact Kaspersky Customer Service - https://support.kaspersky.com/b2c#contacts? Which Kaspersky software was purchased? Your topic is in Kaspersky Internet Security (KIS) section; for KIS, the *related* documentation says: "Normally, the e-mail message with the activation code for Kaspersky Internet Security, Kaspersky Internet Security for Mac, Kaspersky Anti-Virus, and Kaspersky Total Security is delivered within an hour. If you did not receive the message, check your Spam or Junk email folders in case it was moved automatically there by mistake. If you still cannot locate the message with an activation code or if you have entered a wrong e-mail address, contact us or our retail partners." For Kaspersky's *new* software there are two emails (see below) & they normally come within one minute of each other. The first email is the receipt. The second email has the link to (your) MyKaspersky account: Only Kaspersky Customer Service can help, they have access to your private information, the Kaspersky Community does not, on the support page, select Email OR Chat, then fill in the template as shown in the image - include: The date of the purchase and order number from the confirmation e-mail Your full name and the e-mail address that you have used for the purchase Thank you🙏 Flood🐳+🐋 -
Перестали работать устройства ввода Bluetooth и USB
AlexeyK replied to Витя's topic in Kaspersky Free
Копии удаленных объектов находятся в карантине, в течение 30 дней их можно восстановить. Сложно сказать, что было детектировано, не увидев даже ни одного скрина. Это могла быть ПНП, которая не является вредоносной программой, могло быть ложное срабатывание... Прикрепите для начала хотя бы скрин карантина, чтобы было хорошо видно как минимум первые три колонки (Файл, Путь, Обнаружено). -
Dmitrysm started following Расписание поиска вирусов
-
Подскажите, пожалуйста, не совсем понял как работает задача поиска вредоносного ПО, если в расписании задать - при обнаружении вирусной атаки. После создания задачи проверка запустилась на всех компьютерах. При обнаружении вредоносного ПО проверка не запускается, т.е. в свойствах устройства я не вижу запуска этой задачи, а в результатах выполнения задачи у устройства стоит дата, что задача выполнилась, когда я ее создал, а когда была обнаружена вирусная атака, ничего не произошло. Я что-то не так делаю? Хочу, чтобы на устройствах автоматом запускался поиск вирусов после срабатывания антивируса на вредоносное ПО.
-
uzunov started following aboneliğimi yenileyemiyorum
-
ödeme bilgileri kısmında "Bizden kaynaklanan bir ödeme işleme sorununu çözüyoruz. Banka bilgilerinizin ve diğer kişisel bilgilerinizin etkilenmediğinden ve cihazlarınızın korunmaya devam edeceğinden emin olabilirsiniz." diye bir yazı var, kredi kartım gözükmüyor hesaplar kısmına geldiğim zaman hesabım dunning olarak gözüküyor. Yeni ödeme yöntemi ekleyemiyorum. Ne yapmam lazım ?
-
NAS is blocked after upgrading to Premium?
harlan4096 replied to Netz's topic in Kaspersky: Basic, Standard, Plus, Premium
Can You try to disable only firewall in Your Kaspersky and check if still the issue? This is to locate what protection module the problem is into. -
NAS is blocked after upgrading to Premium?
Netz replied to Netz's topic in Kaspersky: Basic, Standard, Plus, Premium
I noticed that when I also turn on the VPN - The nas's is gone... I can tuned of (Exit) Kaspersky and let QNap finds it NAS - Give me access... Then I turn on Kaspersky and everything is ok (until next boot) - But if I turn on VPN - The NAS's are gone/blocked and no access? (I don't need VPN ... I am on a wired computer to my router. But I need to boot now and again! - Today
-
harlan4096 started following Email on purchasing Kaspersky
-
Berny started following Email on purchasing Kaspersky
-
Email on purchasing Kaspersky
Francois2023 replied to Francois2023's topic in Kaspersky Internet Security
Please advise what the problem is for theis second email not showing up. Without it I can't access the My Kaspersky that is apparently generated on making a payment. This purchase was done on the website. Please advise urgently -
Francois2023 started following Transferring activation from the old phone to the new one
-
Hi I have been waiting for a second email on purchasing Kaspersky. No use in trying to contact customer service link. There is no service.
-
Francois2023 joined the community
-
В подтверждение слов @andrew75: скачал установщик MR15 из личного кабинета, но вероломно пошла установка MR17... Чем не повод для недовольства: предполагалось установить 15, а тут какая-то 17 прилетела, непорядок.🙃
-
Hello @Hussein, Thank you for the information! IF the subscription is for 2 devices it's not *actually* necessary to remove the first device, but IF you wish to, here are the steps, please follow them *exactly*: In (your) MyKaspersky account, *Subscriptions tab* - check & make sure the Activation code is stored? Uninstall Kaspersky from (your) Android. In (your) MyKaspersky account, *Devices tab* - DISCONNECT the OLD Android - select CONFIRM - to acknowledge the action - allow the disconnect to complete. When the disconnect is complete, go back to the Android & power it OFF When the Android is completely OFF, power it ON, login. Go to Google OR Huawei Play Store. Download Kaspersky VPN & Anti-Virus Install Kaspersky VPN & Anti-Virus. When Kaspersky VPN & Anti-Virus requests an Activation code - select -> I have an Activation code - do not enter any code - instead - sign into your MyKaspersky account so the Kaspersky application & the stored Activation code can synchronize Depending on (your) subscription will depend on the features available: read: Kaspersky app for Android features and components. Also read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila T. Any problems or issues, please post back? Thank you🙏 Flood🐳+🐋
-
Transferring activation from the old phone to the new one
Hussein replied to Hussein's topic in Kaspersky Internet Security
Android 14 my card is Kaspersky internet security for 2 Devices -
MRCPpaces joined the community
-
Kaspersky Rescue Disk не видит SSD на Сервере
Yury N. replied to Александр.К.'s topic in Kaspersky Rescue Disk
Kaspersky Virus Removal Tool -
WARREN P joined the community
-
Berny started following Transferring activation from the old phone to the new one
-
Transferring activation from the old phone to the new one
Berny replied to Hussein's topic in Kaspersky Internet Security
@Hussein Welcome. For iOS please try this : Uninstall Kaspersky from the old iPhone Power-off old iPhone My Kaspersky → Devices → Disconnect old iPhone Install Kaspersky on new iPhone Connect Kaspersky app with your 'My Kaspersky' account (*) My Kaspersky → Devices → Add new iPhone (*) Kaspersky will detect your activation code -
Kaspersky Rescue Disk не видит SSD на Сервере
Александр.К. replied to Александр.К.'s topic in Kaspersky Rescue Disk
Всем спасибо за ответы. Попробовали бета-версию KRD-2024 Не помогло, все также не видит диски. Вопрос, а чем тогда можно просканировать сервер? есть подозрения, что подцепили. lsass опять генерирует подозрительный траффик. -
KSWS и Veeam Backup and Replication
МихаилЕ replied to МихаилЕ's topic in Kaspersky Endpoint Security для бизнеса
Добрый! Политикой этот параметр не задается, но похоже это настройка по умолчанию, т.к. на серверах локальные настройки такие: -
Transferring activation from the old phone to the new one
Hussein replied to Hussein's topic in Kaspersky Internet Security
The method did not work, I want the method from phone to phone, not from the computer. -
Thomas Brunson started following Movies & tv is attempting to create an embedded key
-
VLu008 joined the community
-
abuislam started following C:\ProgramData\Kaspersky Lab\AntiRansom6.6\logs
-
C:\ProgramData\Kaspersky Lab\AntiRansom6.6\logs
abuislam replied to KrisKasper's topic in Kaspersky Anti-Ransomware Tool
Hi there! When it comes to files like AntiRansom.6.6.0.156_04.26_12.19_19636.GUI9.FULL.dmp, it's often best to err on the side of caution. Before deleting it, consider a few things: Source: Where did this file come from? Is it a system file, or did it come from a trusted program? Purpose: Do you know what this file is for? Sometimes, file names can give clues, but it's not always clear. Backup: If you're unsure, consider backing up the file to another location before deleting it. That way, if something goes wrong, you can restore it. If you're still uncertain, you might want to seek advice from a tech-savvy friend or a community/forum where tech experts can offer guidance. It's better to be safe than sorry when it comes to deleting files from your system. Good luck!" -
hsigt2 joined the community
-
gio63 joined the community
-
Здравствуйте, недавно обновил KSC до версии 14.2. Он сам в пакетах добавил NetworkAgent версии 15.0. Далее на всех рабочих станциях авто установкой были распространены новые версии ПО 12.4 с агентом версии 15.0. Статус устройств в норме, они видны. НО если нажать на устройство справа в описании состояние защиты: Выполняется, а ниже статус всех остальных служб "Нет данных от устройства". На одном тестовом виртуальном сервере переставили агента вместо 15.0 на 14.2. Все также Нет данных. Что можно еще предпринять?
-
Bansardo joined the community
-
MDC joined the community
-
Hola, ¿Que producto y tipo de licencia tienes de Kaspersky y para cuantos dispositivos y usuarios? Abre un ticket de soporte en mi Kaspersky, para que lo revisen los técnicos de Kaspersky, y vean que se puede hacer. Lo que no puedes superar es el número de dispositivos licenciados, si tu licencia es para 3 dispositivos puedes tener Kaspersky instalado y funcionando en 3 dispositivos, no en más. Saludos
-
dodos joined the community