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Flood and Flood's wife

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Everything posted by Flood and Flood's wife

  1. Hello Barry S, Champion effort:clap_tone3:Thank you:pray_tone3: I'll let you know later tonight.
  2. harlan4096 Deshabilitar las notificaciones como una PRUEBA No permanente.
  3. baykov Я вижу проблему:thumbsup_tone3: kmscom, посмотри, пожалуйста, мой фильм:projector: Пришлось заархивировать, так как портал Сообщества не позволяет формат .avi:thinking::disappointed_relieved:
  4. Hello Barry S, Thanks for replying! Reports, please zip & upload, or, if for some reason, the .zip won't upload, upload to cloud, post link please? 2020, nope, not at this stage, just a heads up, that 2020 is out & compatible with Mojave 10.14. Let's see what's in the reports, something may need fixing and then we worry about 2020. Best regards!
  5. Rupert24 (A) (B) (C) (A), (B), (C) = COMPLETO >>> DESCONECTE INTERNET - APAGUE ENRUTADOR - NO ENCIENDA >>> Realice un apagado COMPLETO utilizando el símbolo del sistema (cmd.exe) Abra símbolo del (cmd.exe) sistema como Administrador. escrib netsh winsock reset presione Entrar. netsh int ip reset presione Entrar. ipconfig /release presione Entrar. ipconfig /renew presione Entrar. ipconfig /flushdns presione Entrar. Y escrib apagado / s / f / t 0 presione Entrar ***NOTA*** la ruta DEBE ser: C:\Windows \ system32> NOT C:\Users\YourName> >>>>>> COMPLETO Reiniciar computadora Reiniciar KIS Reiniciar el enrutador Ejecute actualización manual de la base de datos ¿Cheque?
  6. Hello mandjoca, Welcome! May we have a GSI & Windows Logs, upload the .zip folder to cloud, post back or pm the link? When you select "Scan encrypted connections" ON - are there an error? IF "yes", tell us the error/s? Please send an image of the Network Settings screen? Please send an image of the "Safe Money Settings" screen? Thank you
  7. Hello FLOOD Thanks for replying, I will answer to your questions in the same order: Yes must be that, thus would be any flavor of version 9 since the date that has been powered off.. Yes TS told me that there is that amount. But they don't tell me where I can find'em They send me a link with the procedure but was a waste of time because its nothing has to do with my issue or at least with the procedure. Short answer, disable and re enable sync. That's all. No Short answer, I've formatted my machine. I have a backup in a fresh installation of Windows created by the KPM that I have explained what happened in the first and second post. Due my app is syncing with my KPM account when I tried to recover my data, the syn wiped out all data at the next time that I've opened the KPM Android app. Hello akiraexe Thank you for replying. First, please send me all TS communications with you, including the INC #?. When you communicate with TS is it by phone, online chat, email or via your MyKaspersky account? Now, let's deal with the very concerning (TS) information. "TS can see 422 files. They haven't told me where/how I can find the files. They sent a link & procedures that are not relevant." Go back to TS: (2a) Tell TS: The procedures & the link, aren't relevant & do not work. (2b) Ask TS: Where EXACTLY are the 422 files? (2c) Ask TS: How can you(TS) see the number of files? (2d) Ask TS: How do I restore & or access the 422 files? Please let me know TS answers to 2a, 2b, 2c & 2d? Remember, you've paid a premium subscription. Your $$$ are contributing to pay TS wages (to have jobs). It's TS's job to tell you & to help you! That's what they are paid to do! Please post back? Thank you.
  8. Hello rufeo690, Thank you, great ?:clap_tone3: Regarding upload of files to the portal, if there's an issue, zip the problem file & upload the .zip, alternatively, upload to cloud & post link Few questions (again:wink:): Does the issue happen if you sign into S9 with parent account? Please clarify "The S9 restarts automatically every night" - when did auto-restart begin happening? Why? Are "blank screen app gets opened every time I pull down the notification drawer" & nightly auto-restart related in anyway? Smarthings version? With Smarthings uninstalled, does the issue happen? In the movie I can't see how the "notification drawer" is being pulled down, can you clarify/detail please? (or is it my poxy ?? Do I need new ? ?) Is there an actual name for "blank screen app" ? Does "blank screen app gets opened every time I pull down the notification drawer", compromise the KSK functions in any way? What configurations are set for S9 Child, any/all, to do the testing, are you "clearing" all limitations, for example, device use time, is that inactivated while you're testing the issue? I've teste on 1 android, not replicable, I'm about to bribe the other android owner to do a second test, the issue is costing me ???:rofl: Please post back when you have time? Thanks!
  9. Hello Trustdesa, Welcome! As we don't know your operating system information, nor KIS version please read this: Limitations in Kaspersky Internet Security with Device Guard enabled in Windows 10, note, the relevant chapter saysKIS 2018, however, that's a documentation error, Kaspersky are in the process of amending. Also, please clarify: "Kaspersky deleted the whole of the antivirus files!" ? Which files please? Thank you:pray_tone3:
  10. Hello rufeo690, Thank you for replying and the comprehensive information:clap_tone3: Please install Mobizen Screen Recorder for SAMSUNG, capture the issue and upload the file please? Could you list the "stock apps" please? Is there any Anti-Virus software installed? Please post back? Thank you:pray_tone3:
  11. Hello sid, Thanks for posting back. Did you search for: C:\Windows\INF\oem??.inf, ?? Please collect GSI & windows logs, upload the .zip to cloud & post back the link please?
  12. 2 imágenes han sido publicadas ¿Qué imagen "anuncio" aparece ahora? ¿Sigue apareciendo esto? o ¿Sigue apareciendo esto? ¿Qué pasos se siguieron para desinstalar Kaspersky Secure Connection? GSI y registros de Windows sube el .zip a la nube, vuelve a publicar el enlace por favor?
  13. Hello dmarrduncan, That's wonderful news, I'm glad it worked! Thank you for letting us know:pray_tone3:
  14. Hello Ostinato, Welcome! Please tell us - is the console an application? & to clear the setting, do this: Restore KTS to default. Reboot, FULL shutdown, not restart. Restart device, sign in, test issue if it remains, please post back with: 4) Operating system: (a) full name? (b) version? (c) build? (d) release? 5) KTS: (a) free? or licensed? {see note at the end of my reply} (b) version? build? patch(x) x=letter (6) Image of error 7) Export of KTS REPORTS, select More Tools, select Reports, select Detailed Reports, select ALL EVENTS, in the dropdown, beside All Events, select 24 hrs, export report & upload with the reply. 8.) GSI & Windows Logs Thank you. KTS Library Note: Kaspersky free software has (config) limitations, advertising & no Technical Support. If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".
  15. Hello johnas, (I take it) (1) C:\Users\User\gradle, the correct path has been added? Or is the correct path C:\Users\User ? --- I used 1) C:\Program Files\Process Hacker 2\ Exclusion added: 2) Scan, results of scan 3) Remove exclusion, rescan, see results, 1-kcloud-detections-test-no-exclusions.xlsx Is KIS detecting any of the objects you are building or is it https://developer.android.com/ ? Their stated advice: If your antivirus software has real-time scanning enabled, the antivirus can force the build process to halt each time a file is created while the antivirus scans that file. To avoid this issue, you can exclude certain directories from real-time scanning in your antivirus software. Let me know please? Thanks.
  16. Rupert24, Adicional a mi publicación anterior Sabemos tu está desesperado, estamos tratando de ayudarlo. Kaspersky ha estado instalado por algún tiempo, pero el problema comenzó el jueves. Entonces, lo que sucedió el jueves? Estaba (KIS) puesto al día? Cualquier cambio de software en su computadora? Cualquier cambio de hardware? Cualquier cambio en la red? Algún cambio? Además de mi consejo anterior, debido a que no utiliza Kaspersky Secure Connection/VPN, desinstálelo y luego apague por completo el dispositivo. Reiniciar el dipositivo. Monitorear problema
  17. Hello Roket, Welcome! Thanks for posting, did you read Community rules? (maybe) You should!
  18. Hello akiraexe, You're very welcome! Thank you for posting & the extra information, sorry for the delay, in the process of investigating I deleted my KPM:tired_face: (1) KPM v9 has been out since May 2019, unless the computer has been off since May, you don't need the previous version (from memory it was v5). (2) Re "TS can see there are 422 files", that's GOOD, bc, the data is somewhere! (3) Did TS advise you how to "extract" the 422 files? (3a) IF "yes", what did they tell you to do? (4) A month ago, did you have a KPM backup & or export of all KPM data? (5) Look in C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager x What is the date of the OLDEST file/folder (6) Look in C:\Users\YOURNAME\AppData\Local\Kaspersky Lab What is the date of the OLDEST KPM file/folder? (7) Look in C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager x What is the date of the OLDEST file/folder (Note x = whatever version of KPM you have) --- When you say, "My account is synchronized with my smartphone", is KPM installed on an android, and a PC or just an android? If it's android ONLY, don't worry about 5. 6. 7, instead, IF you only have an android device, from GooglePlayStore, find APK Info application, install, REBOOT, FULL POWER OFF, restart android, start APK, in the top right hand corner, select 3 vertical dots, select Export, select email or save to drive (your choice), upload or email the report to yourself, it's a text file. Search the file with search criteria Kaspersky Let me know what you find please? Re APK, it's very safe, doesn't require root permissions or anything suss. Please post back? Thank you!
  19. Hello nmw01223, Thanks for posting back:clap_tone3: atm the conversion to IPv6 is very low, I can't remember the number, but it's low. Until the full transition occurs, there's no need (for anyone, unless their IP provider has issued an IPv6 address), to have IPv6 enabled. I'm TOTALLY sure you know this, but, before the partition, create restore point(s), sysimage & backups IF, after doing all the windows "stuff", if NW share is still reporting errors, I'd still do a fresh install. And, if after 1 to 3, NW share issue remains, look at adding exclusions, and then (this is bigger than Texas), if there's still an issue, escalate to Technical Support. (imo) 0x80004005 is not related to patch(e) due mid October. AND, keep me posted please:pray_tone3:? Best regards!
  20. muczaczo, 3 things: (1) Please copy any relevant urls and post back? (2) Your topic is in KIS. Do you use KIS as well as KSK? (3) Recently Kaspersky fixed "Spying" BUG, for KIS/KTS/KAV/KAVF 2019 & KSOS6. IF you ALSO use KIS19, upgrade to KIS20 using correct uninstall/download/install procedures (a) Check system & software compatibility KIS20, PREPARE system, & DISINFECT, BEFORE loading ANY Kaspersky software (b) UNINSTALL KIS, save license info only. (c) REBOOT FULL shutdown (d) Restart device, download and install KIS20. (e) REBOOT FULL shutdown (f) Restart, clean ALL browsers - saving only BOOKMARKS (g) Run KIS PRIVACY CLEANER (h) REBOOT FULL shutdown (i) Restart (A) Recheck issue, if "ff.kis.scr.kaspersky-labs.com", continues, report to Kaspersky Technical Supportthrough the correct channel, Technical Support Contact pagechoose, Location, select General Product Use, select from available options: Phone (not available all locations) Online Chat (not available all locations) MyKaspersky web portal (B) IF NO other Kaspersky software other than KSK is installed. report to Kaspersky Technical Support through the correct channel, follow contact information in (A) Engaging with Kaspersky Technical Support please provide Kaspersky Lab with timely responses, information about the purchased License and any information that might be reasonably needed (logs, malware samples, etc.) as part of the remediation or Incident resolution process. Kaspersky Lab’s Support Team may also request that the Customer use additional Kaspersky Lab utilities whenever it is crucial for Incident resolution. Trace files, logs, data run at the same time the issue is replicated GSI & Windows logs Thank you.
  21. & adicional a harlan4096 Hacer una película, CAMSTUDIO, cambiar REGIÓN a PANTALLA COMPLETA, publicar de nuevo por favor?
  22. Take your time Barry S / Barry, whenever you're ready:slight_smile: Also please check my note about KIS2020. Have a great day!
  23. Hello Barry S / Barry, Your welcome and you're a champion! Thanks for the reports:clap_tone3: I will send N/W reset procedures as soon as I've analysed the reports, and had a coffee:wink:, in the interim, may I have the MAC SYSTEM report and, start MAC in SAFE MODE and generate MAC SYSTEM report please? Please name reports as follows: MAC-NM-SYSREP & MAC-SM-SYSREP and post back please? Also, this is informational, not to be done atm, Mojave 10.14 is compatible with KIS2020, we need to look at that as a possible solution :thinking:TBA. Thanks!
  24. Hello akiraexe, Welcome! What version of KPM did you have before the issue happened? If you found the correct password AND signed in, why do you need to import? Is the original data missing? Have you signed into your MyKaspersky account, checked the KPM data, is all the data correct? Please post back? Thank you:pray_tone3:
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