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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Guest

    Hello. Is there a way to disable the little green shield icons Kasperky Internet Security adds after all the links it analyses? It changes the pages setup and, as I know KIS is running I don’t see the purpose of these icons. A red one near a dangerous link would be enough, don’t you think? Thank you for your help. Regards,

    • 1 reply
    • 1.4k views
  2. borkduck
    Started by borkduck,

    Safe Money sites always open in protected mode, regardless of selection (Ask, Do not run in protected browser). I’ve tried deleting/adding site, but still will only run in protected browser, with no ask option or do not run. Anyone? Thanks, bd

    • 11 replies
    • 2.1k views
  3. CronoK

    Hi, yesterday KIS 21 flagged the file “CrashUploader.Publish.exe” from the game “Mount & Blade II: Bannerlord” as Malware (UDS:DangerousObject.Multi.Generic). Reason behind the detection was “Cloud-Security”. Game was downloaded via Steam. So either Steam/Mount&Blade distributes Malware or it was a false-positive on a less known file in the Kaspersky-Cloud. Anyone else had this problem? Edit: Uploaded the file @ Kaspersky Threat Intel and it came out clean. Analysed it on another PC with KIS => clean. So maybe the database was updated already.

    • 0 replies
    • 2k views
  4. yazmo

    So short story i copy paste this bcuz the same exact thing happen to me. only way to get accesack to my internet was to remove kaspersky, i even check with my internet provider change cable before trying removing kaspersky. in my case i also find outafter multipler eboot thatt under application management eveything was deny for internet access i dunno why all of the out of the sudden, i do deny internet access to some file but that was the entire folder and file. even after reeinstalling it it was doing but i mage to restore setting in kaspersky revert to default and now i can have access to internet with kaspersky, been hapening 2 time to me already i dunno why you turn …

    • 0 replies
    • 901 views
  5. Worawut

    My kaspersky internet security blocks sending of images via the Lines application. How do I set up the program? So as not to block sending pictures via Lines

    • 5 replies
    • 1.2k views
  6. Guest #4466
    Started by Guest #4466,

    I installed the latest beta 11.3 from BigSur and now KIS does not start anymore. I know Kasperksy does not support beta version so this is just FYI

    • 3 replies
    • 976 views
    Flood and Flood's wife
  7. Dave6165
    Started by Dave6165,

    I use Kaspersky Internet Security and I have a problem on iTunes, I have already blocked the updating on preferences in iTunes because I would like the version I use and that is fine to no longer receive updates to switch to new versions, but unfortunately Kaspersky continues to allow updates, which I would like to block. Can anyone help me?

    • 0 replies
    • 641 views
  8. Guest #19676
    Started by Guest #19676,

    Hi. Two days ago I installed Kaspersky Internet Security on my Windows 10 64-bit Asus Zenbook laptop. I keep this computer turned on all of the time, all Sleep, Hibernate functions are disabled in Windows, set to Never. After I installed Kaspersky system went to sleep anyway, I can’t specifically define a time, but based on events in Event viewer after around 18 minutes of inactivity. In Windows Event Viewer I can find this: FIRST Kernel-Power event: Event ID: 187 User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs. SECOND Kernel-Power event, 5 seconds after first one: Event ID: 42 The system is entering sleep…

    • 8 replies
    • 3.2k views
  9. rufford155
    Started by rufford155,

    I am seemingly subscribed to 9 topics on here, mostly very old ones. I cannot find an unsubscribe button anywhere. Where is it ? Thanks.

    • 1 reply
    • 1.2k views
  10. georgedeba
    Started by georgedeba,

    always this appear to me ???When try to change the main password the above is appear? what to do?

    • 2 replies
    • 715 views
    Flood and Flood's wife
  11. JohnD

    Hello Wasn't there once the possibility to lock a stolen phone by SMS and play an alarm sound ? Yes, I know, via website it is possible, but only when the phone is online. Since my phone is rarely online, and access is locked by fingerprint, a finder is unlikely to be able to go online. Therefore the question if and how it works via SMS, Have a nice day JD Hallo Gab es nicht mal die Möglichkeit, ein geklautes Handy per SMS zu sperren und einen Alarmton abzuspielen ? Ja, ich weiß, per Webseite ist das möglich, aber nur wenn das Handy online ist. Da mein Handy nur selten online ist, und der Zugang per Fingerabdruck gesperrt ist, wird ein Finder wohl kaum online …

      • Like
    • 4 replies
    • 856 views
    Flood and Flood's wife
  12. pamelap

    Using Kaspersky 21.2.16.590 © on Windows 10 Recommendations → Go to “Details” from first screen Notification Area 1 application update is available → Show (the application is LibreOffice) Update → installing the update…………. Been installing this application update for three days now!!!! Cannot stop it. Tried killing via Kaspersky taks via Task Manager - does not work. Tried rebooting - doesn’t work. Tried installing via LibreOffice website download/install exe file, and tried Repair LibreOffice in Control Panel programs list. for both get error :an install already in progress Kaspersky does not have Cancel button for it. How can I stop this installation which is obviousl…

    • 1 reply
    • 1.4k views
  13. SLGGX
    Started by SLGGX,

    Hello, I disabled webcam access for all applications, but with remote work, I need to allow access to webcam for google meet. My current workaround is to disable webcam protection just before starting the meeting and reenabling it after the meeting. But sometime (in fact a lot of time) I forgot to reenable it and find out some days later that any applications could access my webcam for this timeframe. Is it possible to just block any access to the webcam and provide the possibility to the user to allow access to the blocked application if he/she desires, but just once ? Like by listing current applications that needs the webcam in Kaspersky control center UI and allow t…

    • 4 replies
    • 2.2k views
  14. smike

    Maybe I typed in the website address wrong but I was alerted with a malicious download Trojan. It was blocked, and I decided to look at the details. There is a phone number listed next to “Object Name”. Just curious as to why that is there and what would it do.

    • 2 replies
    • 775 views
  15. bengi

    I just installed Internet Security version 21.2.16.590 and can't find the "interactive protection" option. Previously, I used version 20.0.14.1085 but unfortunately I had to reinstall Windows and now, in the new KIS version I can't find this option anywhere. In the previous version it was easily available - Setings / General / Interactive protection and now it is nowhere to be found ... Earlier, I chose this Product because of this feature - I want to control what is happening on my computer. How can I enable this function now? Maybe some registry entry? Please help...

    • 4 replies
    • 980 views
  16. Psiu47

    There are a few observations about the changed were made to Kaspersky Internet Security 21.2 that on KIS 19.0 were in fact useful and adjusted to a majority of users including some that are currently and still operate on resolution set below 1080p. So I’m going list some of the change I would like to have explanation about why these changes were made. The report window is too extensive and use a lot of space between security components that when I scroll down to bottom and find verification section. Is very much complicate to click on it since does not show on screen even when I maximize to full window. This has to be changed. Second observation is related to verifica…

    • 4 replies
    • 2.3k views
    Flood and Flood's wife
  17. Jenifgrr
    Started by Jenifgrr,

    For about a week now, when ever I try to use Safe Money, I receive a message that the browser has failed to launch. I have changed the default browser and I get the same message with each browser. I have tried Firefox, Chrome and Edge. None of them will open. All of the browsers and Kapersky are running the most recent versions. I am running Windows10 home and version 21.2.16.59 (b) of Kapersky Internet Security. Any ideas? Thank you!

    • 4 replies
    • 1.1k views
  18. Acácio Fontinha
    Started by Acácio Fontinha,

    Good afternoon, I have experienced some problems with Kaspersky's secure payment function. When adding a new URL for a website, the website opens, but when I close it, and I try to open a different website added, it just doesn't open. Restarting Kaspersky is the same, only after restarting the computer can I access the website I want. But if you want to access another one, history repeats itself again.I tested it on 3 different computers and it happens the same on all, only one seemed to be working well again, but returned to the same.The three computers have Windows 10 in version 20H2 and Kaspersky in version 21.2.16.590 (c).I await reply.

    • 0 replies
    • 1.1k views
    Acácio Fontinha
  19. Nico
    Started by Nico,

    I have installed KIS and now I cannot print correctly to my CANON Pixma printer. The printer is only printing certain portions of the document. I have installed on two Lenovo laptops with windows 10 and the same problem occurs. One is connected via USB and one is wireless. Please advice how to rectify.

    • 0 replies
    • 619 views
  20. DAVIDKAS

    一周以内多次出现系统崩溃,蓝屏代码为:DRIVER_IRQL_LESS_OR_EQUAL,同时显示klflt.sys失败。只能强制重启,请帮忙看一看。 This week, the computer crash down and went to the BLUE SCREEN several times. the blue screen code:DRIVER_IRQL_LESS_OR_EQUAL and at the same time, the infomation on blue screen shows that the KLFLT.SYS FAIL. I have to restart my computer, plz help me to solve the problem ------------------------------------------------------------------------------------------------------------------------------------ Windows version: 10.0.19042.804 kaspersky Internet security version:21.2.16.590(b) I have upload the GET SYSTEM INFO REPORT (INCLUDEING LOG) to the INC000012540623

    • 6 replies
    • 1.8k views
  21. rufford155

    Here we go again ! Previously this happened when following links in emails - this seems to have been fixed - now it’s happening when going from bookmarks. I don’t believe there is anything dangerous about the site madeiracablecar.com. What I do know is that ontales.com is a company in Madeira operating tourist activities so it is more than likely that it runs or even owns the cable car, or maybe they just manage the website. So again we seem to have a case of KIS being over-zealous and just a nuisance. Please don’t tell me again that this certificate is illegal when there is a clear connection to the owner. Maybe KIS needs to better understand how companies work in Europe…

    • 51 replies
    • 14.7k views
  22. Sib3riX
    Started by Sib3riX,

    I cant run this game no matter what. Kaspersky is detecting Wellbia anticheat as malware/trojan. When i run game notification pop up and ask me to restart my pc.

    • 8 replies
    • 8.9k views
  23. borkduck

    Question says it all. Any idea on why this is no longer available in ‘More Tools/Reports’ ? Thanks, bd

    • 16 replies
    • 3.8k views
    Flood and Flood's wife
  24. animeglar
    Started by animeglar,

    Trying to read a manga site I have used for years, I use adblockplus and kaspersky web protection. When I clicked the main page I get these two events about HEUR:AdWare.Script.Pusher.gen Event: Download denied User: DESKTOP-6JBFB3M\Tom User type: Active user Application name: firefox.exe Application path: C:\Program Files\Mozilla Firefox Component: Web Anti-Virus Result description: Blocked Type: Contains adware, auto-dialers, legitimate software that can be used by criminals to damage your computer or personal data Name: not-a-virus:HEUR:AdWare.Script.Pusher.gen Precision: Partially Threat level: Medium Object type: File Object name: subscribe.js?v=1.1.0 Object path:…

    • 7 replies
    • 25.9k views
  25. Rawad Alahmdi

    Daily this month, the computer crashes and goes to the blue screen several times. Blue Screen Icon: DRIVER_IRQL_LESS_OR_EQUAL Meanwhile, the information on the blue screen shows that KLFLT.SYS is FAIL. And the computer restarts automatically, please help me solve the problem

    • 0 replies
    • 2.2k views
    Flood and Flood's wife

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