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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Ilamperuma

    hi, When I try to install Kaspersky internet security the above error msg occurred and could not complete the installation. I alreay purchased internet security for 2 years but unable to installe. (before I had Kespersky total security for 2 years without any issue.) I am waiting for youe support. Thank you Udari

    • 0 replies
    • 651 views
    Flood and Flood's wife
  2. whyisitsohardtogethelp

    Hi, part way through setting up a campaign on mailchimp, Kaspersky kicks in the error message below. I have found instructions on how to create an exception, but how can i find out if there is truly malware on the mailchimp site before creating the exception? Prevented downloading of a dangerous object Prevented downloading of a malicious file or other object designed to infect your computer with malware that will slow it down, break the system or lead to other problems You were protected from downloading this object by Kaspersky security. You can close this window with no risk. Detected: 25/02/2021 10:54:57 Hide details Web address: htt…

    • 1 reply
    • 1k views
    whyisitsohardtogethelp
  3. Snacko

    Please help! I tracked this Event Log Warning down to Kaspersky by searching the Windows Registry. I have been getting tons and tons of this error for both my volume 8 and 10. (I’m not sure which disk or partition those are?). I have restore my system (C:) from backup 10 days ago and still receive these errors. So, I uninstalled Kaspersky, and rebooted and these errors stopped. So, I hoped reinstalling would fix this. But it didn’t I still get these errors. I did find this information at Microsoft’s website. And the AttachWhenLoaded was 1 on my system. So, I changed it to 0. But that also didn’t help. I suppose a minifilter (from Kaspersky??) has registered w…

    • 6 replies
    • 3.8k views
    Flood and Flood's wife
  4. Noddy
    Started by Noddy,

    Just seen that this is covered kaspersky-password-manager-icon How do I get rid of this key popping up all over the place?! I already use a password manager so have turned off password protection, onscreen keyboard & secure keyboard input but still the key, and sometimes its not even in the right place, sitting near the facebook search box

    • 2 replies
    • 1.5k views
    Flood and Flood's wife
  5. MatthewI
    Started by MatthewI,

    Kaspersky Internet Security allowed adware downloads from a website in Google Chrome: I need to remove them as soon as possible, because it is an adware. Is it possible to locate downloaded adware and remove them or should I do a full scan?

    • 1 reply
    • 1.2k views
  6. wgcuser

    I have just installed Microsoft 365 (Office) with windows 10 Home 64 bit and then accessed the internet. Kaspersky Internet Security v21.2.16.590(b) - Web Anti-Virus has reported:- Event : Download denied User : MEDION-LAPTOP-G\Me User type : Active user Application name : firefox.exe Application path : C:\Program Files\Mozilla Firefox Component : Web Anti-Virus Result description : Blocked Type : Probability of unauthorized software download Name : https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 Threat level : High Object type : Web page Object name : ?u=utt8wwl&o=67z…

    • 8 replies
    • 6.9k views
  7. Bukkdog

    I recently (2/16/2021) installed Kaspersky Internet Security 21.2.16.590(b) on Windows 10 v.20H2 build 19042.804. In KIS > Settings > Interface I removed the checkmark from "Receive informational messages and advertisements from Kaspersky." KIS > Settings > Interface Nevertheless, I continue to receive informational messages. Just today I received a message stating "Storing passwords in a web browser is risky." How can I really stop receiving informational messages from KIS?

    • 4 replies
    • 1.5k views
    Flood and Flood's wife
  8. JPEKaspersky

    Hello I use the KIS version 21.2.16.590 (b). From one moment to the next when I perform "eliminate traces of activity", the message "confirm the desired action" disappeared. Is it a bug or is it normal? Thanks for any clarification

    • 3 replies
    • 810 views
  9. nexon
    Started by nexon,

    Somebody have a similar problem? I noticed that few times (maybe 2x per month) i set alarm in my phone and morning does not run hm… Last i heard this might caused by antivirus or cleaning software (dont have cleaning software).. wierd is that alarm icon is still showing as set alarm but not runing morning hmm… KIS 11.63.4.5293 on Android 11 / S20 +

    • 1 reply
    • 751 views
  10. kiabab

    Hi . in android internet security , i have a problem with fingerprint applock . when i choose an app for locking and then want to open it with fingerprint , it occurs an error "fingerprint operation canselled by user" for no reason . please help me with this issue . thanks a lot.

    • 4 replies
    • 1.1k views
  11. Guest #19003

    HI.. can anyone tell me if this app called access services is a remote access app.. i cannot find it in my device i looked deeply but no use .. If anyone can twll me whatbthis app is aand does and how ro remove it please let me know if its something to worry about..

    • 0 replies
    • 726 views
    Flood and Flood's wife
  12. hankas
    Started by hankas,

    Hi, I am currently running KIS 21. There are times when KIS automatically runs multiple scans while downloading update at the same time. All these activities are disk intensive activities and not everyone is running SSD. It slows down my computer considerably and often to the point of being almost frozen. I suggest placing a limit for automatic scanning and update tasks. Make KIS queue the tasks and do them one at a time, or something like that. Thanks. Henry

    • 3 replies
    • 979 views
  13. RLB
    Started by RLB,

    I am using KIS 21.2.16.590(b). When I try to print a slide deck in Google slides, the print preview box opens for a second and then closes. Nothing else happens. I can print normally with Google Sheets and Google Docs. This seems to have started in the last 6 to 8 weeks. I have made sure the Windows Network, on which the prints, is private, that the network is trusted in Kaspersky, and the TCP and UDP packets are allowed on the local network in Kaspersky. I know it is KIS causing the problem because, if I pause protection and reboot, I can print normally. Interestingly, merely pausing protection is not enough - I have to reboot too. Any idea what may be causing thi…

    • 6 replies
    • 1.4k views
  14. Guest #16643

    I am sick and tired of Kaspersky. Firstly you auto-renewed my subscription when I specifically signed NO AUTO RENEWAL! That being said I let it go and still have about ½ year left on this subscription but I have reconnected my computer from storage and I am given the message “subscription expired” - buy another subscription!!! Kaspersky, please read my lips and GO TO HELL! and don’t you dare try auto-renewing my subscription again because I am done with you for ever. Take the 6 months left of the subscription I have paid for and shove it where the sun don’t shine. GOOD BYE!

    • 2 replies
    • 971 views
    Flood and Flood's wife
  15. ksk3209162

    How do I change the language in the Kaspersky Internet Security application on Android?

    • 2 replies
    • 2k views
  16. Claire
    Started by Claire,

    Hello, I need to access my company’s sharepoint from my personal laptop but Kaspersky keeps on blocking access. How do I add it to a safe list? TIA

    • 2 replies
    • 3.2k views
  17. Thoreau58
    Started by Thoreau58,

    Hey! Kaspersky must cover the full Market, because it doesn’t indicate which browsers Kaspersky covers.

    • 0 replies
    • 5.1k views
  18. Bobn
    Started by Bobn,

    I uninstalled the Kaspersky extension in Chrome because I could not see the shield icon in chrome I thought a reinstall of the extension would help but now I cant find the extension in the Chrome store where do I find the extension needed

    • 1 reply
    • 945 views
  19. micsermaster
    Started by micsermaster,

    I’m using Chrome and normally can go to all pages of Godaddy to manage my domains. I’m using Kaspersky Internet Security. I can log into Godaddy and view many areas, but cannot go to Cpanel unless I pause Kaspersky. I’m not sure what the problem is. The message reads: Blocked by Web Anti-Virus Reason: threat of data loss Detection method: Cloud Protection Any ideas on how to resolve this?

    • 14 replies
    • 3.7k views
  20. Midge

    I have a very specific problem with the website of the UK company screwfix.com which seems to be being caused by KIS or KIS is seeing something about the website it doesn’t like. When I use my desktop machine and search for anything on the site, the first page of results comes up OK - but when I go to the next page of search results, it hangs completely in the state shown below with the message “please wait whilst we update your selection”. I have three browsers on my desktop machine - and it happens on both Chrome and Firefox, but is actually OK with Edge (which at least gives me a workaround). I’m running KIS 21.2.16.590(b) as of the 2nd January which is the current …

    • 28 replies
    • 5.8k views
  21. robertosch
    Started by robertosch,

    Dear all I accidentally locked the phone, it doesn’t boot and asks for a PIN. bad luck, before of this I disconnected/removed the device from MY Kaspersky. Is it possible to get the password? or see old devices in My Kaspersky. many thanks

    • 3 replies
    • 807 views
  22. henryskyleung

    kaspersky 2021 anti-banner is causing issue with jupyterlab, everything is fine if I turn off anti-banner or using Kaspersky 2020. Jupyterlab seems to be not able to connect with python kernel (something with _xsrf as you can see in the screenshot, I guess kaspersky anti-banner modified the traffic/cookie somehow), it will be a potentially big issue as Jupyterlab is widely adapted in scientific community to run python. My system: Win10 x64 2004 KIS 2021 MR1 patch a Python 3.8.5 jupyterlab 2.1.5 Way to reproduce in a clean VM: Install KIS2021 and enable anti-banner Download https://repo.anaconda.com/miniconda/Miniconda3-latest-Windows-x86_64.exe and install Miniconda (ti…

    • 12 replies
    • 3.2k views
  23. leemingd
    Started by leemingd,

    Just now when i start Outlook I get persistent error every time I click anything. The Add-in “Kaspersky Mail Checker” (C:\Program Files(x86)\Kaspersky Lab\Kaspersky Internet Security 21.2\mcou.dll) cannot be loaded and has been disabled by Outlook. I am using Outlook 2007 on Windows 10 64-bit build 18363. Kaspersky 21.2.16.590

    • 21 replies
    • 13.2k views
  24. Aabed

    please i need Kaspersky products 21.2.16.590 Arabic Links for offline installers

    • 2 replies
    • 1.2k views
    Flood and Flood's wife
  25. david3
    Started by david3,

    I have noticed the Kaspersky system tray icon for KIS version 21.2.16.590 is continually static. With last year’s version 20.x.x.x it pulsed when downloads were being monitored and other sources were accessed. Is this correct for this latest version?

      • Like
    • 8 replies
    • 2k views
    Flood and Flood's wife

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