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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. DSS1947
    Started by DSS1947,

    Ever since I installed Kaspersky I can’t download ICO files. Any suggestions?

    • 9 replies
    • 2k views
  2. hpum
    Started by hpum,

    I have an active KIS subscription; I’m being notified to upgrade my Password manager feature to premuim. May I use my KIS to activate the KPM?

    • 1 reply
    • 806 views
  3. dmedran

    Hello everyone, I am thinking of buying 4 licenses for me and my family members of Kaspersky Internet Security, but I have some doubts that I can not solve only with the info that appears on the web and FAQs. First of all, how does it work to buy multiple licenses for different people. I have been using another antivirus all this year and with the payment I got 5 licenses that I could simply send by email from the app itself for the other person to simply install and that's it, if he had to do any management he could do it all from his own account without having to bother me. I do not know if this also works this way in Kaspersky or if there is an account that can be en…

    • 0 replies
    • 837 views
  4. Denise2960

    I have the call filter, does this also block text messages?

    • 0 replies
    • 874 views
    Flood and Flood's wife
  5. savkuro
    Started by savkuro,

    Hello I know the download blocked alert is not due to the browser extension, But I browsed the antivirus software testing website and found that KIS did not alert, but it would alert in Chrome and Firefox. So this means that the web protection(web anti-virus) module is completely useless on Vivaldi, and it will be scanned by the file protection module only after the file is downloaded. Is my idea correct? Thank you Testing Web Reputation: https://www.wicar.org/test-malware.html https://docs.trendmicro.com/all/ent/iwsva/v6.5_sp2/en-us/iwsva_6.5_sp2_online_help/test_virus.htm

    • 3 replies
    • 3.3k views
    Flood and Flood's wife
  6. RAC

    For those of us with limited vision due to aging or health, PLEASE consider increasing the size of the tiny boxes that contain settings etc. I have to change the monitors small boxes that contain settings etc.. I honestly have to change the monitors display settings just to read the # 4 pica print. Seriously, it is ridiculous. I’m a new user and the CAPTCHA was so small I had to use my cell phones camera to increase the disguised letters so I could see them, it took about 7 times till I got it correct. So far I like the Total Security, but if this isn’t addressed I must look elsewhere for the future. Is there a 30 day money back guarantee? I’m serious, it is aggravating…

    • 2 replies
    • 882 views
  7. Ayush Achin

    Will using Kaspersky Security Cloud offer an extra protection if I use it along with Kaspersky Internet Security?

    • 0 replies
    • 658 views
  8. Guest

    Ever since Windows Store was udpated to its Win11 equivalent with a bunch of updates for pre-installed apps, this component of desktop app installer gets categorized as restricted because its signature can’t be verified. I’m apparently not the only one with this issue because every version of this file released since is classed 100% restricted at the KSN. Is this issue at Microsoft’s end or Kaspersky’s? KIS 21.3.10.391(g), Windows 10.

    • 4 replies
    • 13.8k views
  9. mehdi_k_ghaneh
    Started by mehdi_k_ghaneh,

    how find my user and pas in picture down

    • 1 reply
    • 1.1k views
  10. Sampad
    Started by Sampad,

    i just installed kaspersky internet securtiy but the statement regarding data processing keeps appearing when window boot. “Accept and connect” button doesn’t give any response but “decline” does. how do i stop it from booting with windows?*

    • 2 replies
    • 734 views
  11. BrianE
    Started by BrianE,

    I note that ESET security software has an anti-virus function for Windows devices as well as Android devices. I'm not sure if any other anti-virus suites have a similar feature but would that not be a good feature to add to Kaspersky products for added peace of mind?

    • 5 replies
    • 8.3k views
  12. Snowwolfboi
    Started by Snowwolfboi,

    hi kaspersky community i was wonder when i installed the kis product i saw a setting under all the scanning settings that scan new and changed files is off should i keep it off or turn it on because its on when i use the kaspersky security cloud

    • 0 replies
    • 938 views
  13. KIS_Victor

    I am a newbie user of KIS license and trial phase of KSK and I am impressed with many of the features of these tools. The password protected feature on the child/client devices is really helpful and makes this a pretty powerful tool. However, when I logged into a Child/Kid’s Windows login/account, I was able to “Remove from Toolbar” the “Kaspersky Protection 2021” extension for FireFox without any major hurdle…. Is there something we could do to prevent a “Standard/Child/Kid” user from removing this extension or password-enable this extension? Thanks for your time and help...

    • 2 replies
    • 942 views
  14. nexon

    What's going on with MR4 for 2021 version? MR5 is available for testing but MR4 still not yet released why?

    • 2 replies
    • 982 views
  15. Neil
    Started by Neil,

    Hello, I've just purchased a new Samsung A52s android phone and I'm looking to upgrade from the pre installed security software. I also have a windows 10 desktop pc with Kaspersky Internet Security, which will shortly require the licence renewing. I'm undecided whether to purchase dedicated android security software for my phone and renew my desktop security, or purchase a product that gives me the same amount of security (or more) for both devices? I've carried out some research but I’m still unsure. Any advice would be greatly appreciated.

    • 2 replies
    • 1.5k views
    Flood and Flood's wife
  16. Verveme

    Hi there, I have installed using KIS 21.3.10.391 on my windows 10 pro pc. When i am trying to access my nokia router (model G-140W-F) using 192.168.1.1 it takes me to the login page and after successfull login it shows a empty router management page. Issue happens on all browsers. I have tried to add the 192.168.1.1 to list of exclusions in KIS but that does not help I have tried to pause KIS and even that does not help The only way i can successfully access router’s management page is only if i uninstall KIS 21.3.10.391 The went through the below link, it appears this thread talks about simialr issue with no resolution. I tried the suggestions mentioned in the same…

    • 0 replies
    • 1.8k views
  17. KIS_Victor
    Started by KIS_Victor,

    I am a newbie to KIS and trying to explore the various options. Wondering if there is a way to view the Web history in a device in which KIS is installed. Is there any provision to specify a “Whitelist” URLs that can be allowed for browsing and block every thing else? Thanks in advance for your time and help.

    • 3 replies
    • 1.7k views
  18. Cornel
    Started by Cornel,

    are the remaining days of a license added to the new one?

    • 1 reply
    • 882 views
  19. andy0403
    Started by andy0403,

    Today I got the message from Samsung magician to update to version 7.0.1 which I did. 1 Minute later kaspersky send me this: PDM:Trojan.Win32.Generic Trojaner Hoch Genau samsung_magician_installer.exe samsung_magician_installer.exe c:\programdata\samsung\samsung magician\site link is this a false positive or was it a real trojan? Kaspersky did delete it, I did another scan, everything seems to be clean. Win10 /home 21h2 Thanks, Andy

    • 13 replies
    • 4.2k views
  20. Qynklee

    I checked an adware threat and KIS cant detect delete or fix it. I dump and checked this code. So what can I do now?

    • 1 reply
    • 768 views
  21. Mr.ME
    Started by Mr.ME,

    Link So, heavy writing onto SSD/disk apparently isn't new. By far. But above is for Windows. I’m seeing kavd write almost as much to disk as it reads, more than all other processes on my system combined. Under macOS. Any ideas? 0.1TB, though the system rebooted not long ago - uptime is 7 hrs. What madness!

    • 2 replies
    • 1.4k views
  22. Gurukv15
    Started by Gurukv15,

    I am using kaspersky mobile security, fully satisfied with app it was amazing but my question is I am a beta user although I don't get new UI I still have a old UI. I updated the app but still UI doesn't change

    • 0 replies
    • 827 views
    Flood and Flood's wife
  23. Mohammed_alwasity
    Started by Mohammed_alwasity,

    my Colleagues connected to my PC mobile hotspot so they can have internet access , the issue i want to have simple way to keep them connected but at the same time blocking their devices from having access on the internet .

    • 2 replies
    • 2.4k views
    Flood and Flood's wife
  24. snoopy

    Hi i just clicked on a new york post article, it automatically went to chrome and downloaded this? ive already emailed them about it. what is this? it was 0B when i checked the details then full scan kaspersky free on my phone and no detections, and also sent it to virustotal (https://www.virustotal.com/gui/file/e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855/detection) and no detection, ive sent it to my pc thru google drive and no detection so far from google drive when downloading it, and scanning aswell on my paid kaspersky on pc. tried sending it on opentip but it says ( ” The selected file is empty. File must contain data.”) ive already deleted the …

    • 2 replies
    • 1k views
  25. Apal

    Is there any way that I can upgrade my current 3 year internet security license to total one at a minimal cost ? I really liked the password manager and safe kids feature ? I bought it from Amazon India.

    • 2 replies
    • 1.3k views

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