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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. behudinn

    I have problem with my KIS, i created simple schedule task and my kaspertsk antvirus detect trojan everytime and then delete it. Can someone help me with this problem.

    • 2 replies
    • 1k views
  2. electricdream75

    Hi, If I wanted to install virtual machines on my PC I should use either vmware or virtualbox. In both cases, would safe-money continue to function properly without limitations or could there be problems? Thanks soo mutch.

    • 0 replies
    • 1k views
    electricdream75
  3. Alex94

    has anyone heard of "witiant . xyz/" ? this website popped up and said i had a security breach, then spammed itself in browser and froze my computer. after rebooting i looked it up and cannot find anything about this website. is this something to take seriously or just a scam? i was also given a number to call for Microsoft support: 1(866)-658-7563(this is not Microsoft support) this is my fist time posting so if this is the wrong place to ask a question about something like this then I do apologize. -Alex

    • 0 replies
    • 1k views
  4. kittenskittenskittens
    Started by kittenskittenskittens,

    I getting tons of pop up ads on Google Chrome from various companies. I reached out for technical support and followed their advice (Block banners) but the pop ups haven't stopped.

    • 0 replies
    • 1k views
  5. azores55

    Vulnerability Scan hangs half-way through with error “Scan statistics are out of date”. Any have an idea why this is happening and how to fix it?

    • 2 replies
    • 1k views
    Flood and Flood's wife
  6. sjoeii
    Started by sjoeii,

    Hello Kaspersky friends, On my phone I have the latest version of Kaspersky internet security Android. My version has the usual GUI. On the Kaspersky website I see there is a different GUI. What is the difference?

    • 3 replies
    • 1k views
  7. S E R G E Y

    I have a license for KIS 20, which has 279 days left, today KIS was updated to version 21 and did not pick up this license, when I tried to activate with this key, an error occurred that the key is not suitable for this version of the program, is this normal? If so, how to prevent the antivirus from being updated from version 20 to 21, since I have a key for a year. Now I have uninstalled version 21 of KIS and returned to version 20 in which I have a license, how can I disable updating to the new version? У меня есть лицензия на KIS 20 у которой осталось 279 дней, сегодня KIS обновился до версии 21 и не подхватил эту лицензию, при попытке активировать этим ключём вышла …

    • 1 reply
    • 1k views
  8. RANJHA

    Hi, I am infected with malware and viruses when I downloaded a mod game from this website Please suggest me I can get rid from this issue. Thank You Moderator note : Link removed

    • 2 replies
    • 1k views
  9. tterb76

    Hi everyone ? I want to do a few things on “My Kaspersky”. Basically, there are a few old entries that are no longer valid. Namely, KAV and old KIS entries. I also have two KIS for Android entries for some reason. One was recently renewed and I want to use that one on my phone (Pixel 5). But when I look at that one, it’s for my old phone (oneplus). The other one is (currently) for my Pixel, but I don’t want it’s licence renewed. So, how can I remove to avoid getting billed again for the Android KIS and remove the defunct KAV and KIS windows entries?

    • 0 replies
    • 998 views
    Flood and Flood's wife
  10. lws
    Started by lws,

    Hi, I am victim of a group of hacker that are spying me since 2 or 3 years. They claim to be or work for the Italian government. I’m not a criminal and I’m not under investigation (I mean from the police), then there is not any legal reason to spy me. I’m not a medium user because I have a good knowledge about the main unix operating system like linux and bsd indeed recently I installed windows10 just as last chance to solve this problem. Before I installed linux and especially openbsd and hardenedbsd. Those last two unix are focused in security. Anyway also with windows + kaspersky internet security + kaspersky secure connection (vpn) I didn’t solve anything. I have …

    • 0 replies
    • 996 views
  11. IVK

    Please suggest how I can roll back to version 21.1.15.XX and make it never updating to 21.2.XX. I hate the castrated customization options in version 21.2.XX and do not want to use this build. Thanks.

    • 4 replies
    • 991 views
  12. SIDDU THE GREAT
    Started by SIDDU THE GREAT,

    I had just now installed kali linux 2021.2 and it shows that it has virus and is trying to resolve it i have waited for past 1 hour to let it resolve itself but it is still not resolving or deleting the stuff. Is there any alternative way to resolve the issue. And also tell me how to atleast quarantine that stuff. hope you answer thanks...

    • 0 replies
    • 990 views
  13. Snowwolfboi
    Started by Snowwolfboi,

    hi i whould like to know when the kis mr5 is gonna be released and what new features it come with

    • 0 replies
    • 989 views
  14. Anonymous
    Started by Anonymous,

    Hi, I use Kaspersky Internet Security under Windows 10 (32-bit) and use Safe Money quite a lot. It’s been working well up to now offering me a Protected mode on my chosen websites either in Chrome or the Windows browser. Recently though, I can now only select one website. If I select others, nothing happens. Windows 10 & Kaspersky are running with the latest updates. Can anyone help? Regards.

    • 5 replies
    • 986 views
  15. Flood and Flood's wife
    Started by Flood and Flood's wife,

    How to get trace files

    • 3 replies
    • 983 views
  16. KasMg

    Hello, I have the premium version for Kaspersky Android Security and after I installed the app it blocks my wifi connection. I have an Allview x5 soul, every wifi detected now by the phone has a lock icon near it. I tried to remove the wifi and add it again but the same result, also restarting the phone does not solve it. The wifi works just fine it’s from my own router I also tested on another phone and it works with no problems. LE: forgot to mention, mobile data works, it’s just the wifi that doesn’t.

    • 0 replies
    • 978 views
  17. bengi

    I just installed Internet Security version 21.2.16.590 and can't find the "interactive protection" option. Previously, I used version 20.0.14.1085 but unfortunately I had to reinstall Windows and now, in the new KIS version I can't find this option anywhere. In the previous version it was easily available - Setings / General / Interactive protection and now it is nowhere to be found ... Earlier, I chose this Product because of this feature - I want to control what is happening on my computer. How can I enable this function now? Maybe some registry entry? Please help...

    • 4 replies
    • 976 views
  18. nteetzel

    Hello - I keep getting a popup that tells me to install Kaspersky to Google Chrome but it’s already installed. Any ideas? Thank you so much! Nick

    • 4 replies
    • 976 views
  19. MrXeno
    Started by MrXeno,

    Apologies in advance if this issue has already been asked about before here, but I've been looking around online for fixes to this and all I've found were topics with other people who've experienced the same thing up to a year back, but no solutions. A while back, I suddenly found myself unable to access various settings and features on YouTube while on my desktop PC - including things such as the settings menu when you click on your profile icon on the top-right, age-restricted videos, and even being able to comment. I could still do all these things on my phone though, as well as when I tried logging in to YouTube using Microsoft Edge, so I assumed it was an issue with …

    • 1 reply
    • 975 views
  20. Guest #25276

    KIS 21.3.10.391 (f) Hello, I wish to connect my iPad to my Win10 laptop using filebrowserGO on the ipad. it works if i turn the KIS firewall off. Can I add an exception (if that is the correct terminology) to allow the iPad to connect without turning hte firewall off? both units are on the same home Wi-Fi network. the current address of my iPad is 192.168.0.3 but i assume this will be different the next time i connect tomorrow. thank you

    • 1 reply
    • 974 views
  21. Nuwan Kanakarathna
    Started by Nuwan Kanakarathna,

    I have KIS 2020 and once VPN component get installed the whole OS got crashed and had to recover from a restore point, Windows event log shows that Remote Access Connection Manager was not responding before each crash incident. Before crashing the system, screen becomes green and flashing which does not allow user to interact and the whole OS looks freeze until do a hard restart, got resolved after removing the VPN component. Wondering why such major issue released to production before QE. Black dots are on the image to hide my folder name and third party applications

    • 0 replies
    • 971 views
  22. CL4

    I was running KIS 2020 & as usual for me,i had unchecked,update automatically,i used to let a new version run for a while before updating.A few weeks ago i found that version 2021 had installed automatically. I’ve looked through settings & i can not find the setting that will disable the auto update.Anyone know where it is or has it been removed as an option.

    • 1 reply
    • 970 views
  23. Oliver_Lee

    https://1drv.ms/u/s!AmnkHU5AHfP3g9Azc6pQaw4-Xphg2w?e=t4pu3a I record a video.

    • 4 replies
    • 969 views
  24. KAsp.USer

    Hey other Kaspersky users. Is there any way to add right click firewall rules on applications/.exe files? And why aren’t all programs showed under Firewall Rules? Not only that, there is no “add new program rule” function as far as I can see.

    • 1 reply
    • 968 views
  25. Hellfire272

    My Internet Security is currently in a grace period and Expires in about 9 days, I have tried for a few days now to try and figure out how to simply pay for another year but it seems to elude me. What should I do and where would I go about just extending my subscription.

    • 0 replies
    • 963 views

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