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I just deploy agent and endpoint on Windows and Linux (Ubuntu) successful but in Debian 12 I can't deploy agent and endpoint please guide mee how to fix this issue Best regards,

Антивирус тут не причем, тема закрыта.

Hello @PaulC1972, Welcome! In https://my.kaspersky.com/MyLicenses#/portal/pages/licenses/all - it's possible there's only a Hide option - available for (your) KTS subscription: Kaspersky Customer Service will be able to assist, please log a request - https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in template as shown in the image below; please include a *detailed history*: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

尊敬的用户您好， 根据报告中的内容，当前检测到威胁-PDM:Exploit.Win32.Generic 建议您开启卡巴斯基跟踪，重新复现问题，然后收集一份跟踪日志。 同时从隔离区将被删除文件临时恢复，压缩并设置一个密码。 将以上信息提交到技术支持邮箱来进一步分析。（根据不同的版本，参考下面的链接） https://support.kaspersky.com/help/Kaspersky/Win21.16/zh-Hans/203985.htm https://support.kaspersky.com/KIS/21.3/zh-Hans/203985.htm 技术支持邮箱：china-support@@kaspersky.com （去掉重复的 @） 谢谢

尊敬的用户您好， 感谢您的支持！ 很遗憾，目前尚未发布 linux 家用版本程序，当前有针对企业版版本的 linux 产品。 关于更多信息，您可以提交一个问题工单到技术支持获取更新信息。 技术支持邮箱：china-support@@kaspersky.com （去掉重复的 @） 谢谢

一旦ToDesk远程控制软件启动，卡巴斯基会弹出一个网络保护弹窗，此时ToDesk会显示网络无法连接，即使你选择继续连接到ToDesk，你仍然无法连接到网络（当你确定可以访问互联网时）

Hello @Potato.soup, Welcome! We're unable to replicate the issue. Please share the *full* Windows 11 OS & build information, read: How to find the version of your operating system? Please update the Kaspersky Free Anti-virus bases: How to start an update of databases and application modules. Check if the issue persists, IF it does, please shutdown the computer using SHUTDOWN not Restart, when the computer if fully OFF - power ON by pressing the power button, login. Run *another* Database update. Recheck if KF is still blocking infinityscans? Recheck in *all* supported browsers - Edge, Firefox, Chrome - does HEUR:Trojan-PSW.Script.Generic show in *all* browsers? Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Hello @merula, You're most welcome! Thank you for the update; it's pleasing to hear Kaspersky is working well & is not intrusive. FYI, the latest version 21.7 is being *progressively distributed*; version & patch updates are distributed *silently*, when the version arrives it will wait for 7 days / 168 hrs. -> if the computer is not rebooted in that period notifications will appear in (your) Kaspersky Standard application Notification center & possibly in Windows Notifications center (can't remember for Win 7 - but all things being equal we'd expect so) & the Kaspersky icon, in the Windows *hidden* icons will be red; in case those indicators appear in the next few months. Information about the new version: What's new in the latest version of the application, April 5th, 2024, ID 119653. As always, any problems or questions, please don't hesitate to post back? Thank you🙏 Flood🐳+🐋

Operating system is Windows 10 Home KPlus version is 21.16.6.467(c)

Thanks again, not much time to take a very close look at the options until now but all working well so far and I even rarely notice Kaspersky running which I consider a good thing for an antivirus program

Жму подключиться к самому быстрому серверу. Ничего не находит, вечное подключение. В ручную если выбирать сервера, к каким то подключается сразу. У всех такие сейчас проблемы?

Не устанавливается обновление KB5034441 2024-01 на windows 10 x64, такая ошибка 0x80070643 Увеличение раздела среды восстановления не помогло.

нет. дурная затея, как по мне. Я плохо себе представляю на каком компьютере Касперский может сильно нагружать систему. Точнее представляю, но на таком компьютере сейчас работать невозможно, даже без антивируса. Но это ваше дело, разумеется.

Hi all, My issue is similar to OP. I just want to remove an activation key for Kaspersky total security but when I click on Subscriptions and then click the activation, there is no remove/delete button? I've looked everywhere......

@soulvenger Is your KPM app connected with your My Kaspersky portal ?

Да.

Hey everyone, I just renewed my Kaspersky Premium subscription today, excited to continue enjoying the benefits of enhanced security. However, I stumbled upon a rather perplexing issue regarding the inclusion of a password manager for my smartphone. Here's the deal: with my subscription, I get a password manager for my Windows 11 desktop, which is fantastic and incredibly convenient. However, to my dismay, I realized that the same service isn't extended to my smartphone. Instead, I'm stuck with a basic, free version that doesn't sync with my desktop. Now, I understand that additional features might come at an extra cost, but what baffles me is why the password manager for my smartphone isn't included in the subscription I just paid a hefty sum for. It feels like a bit of a letdown, especially considering the seamless integration I was hoping for across all my devices. To add insult to injury, if I want to upgrade and enjoy the same level of password management on my phone as I do on my desktop, I'm expected to fork out more money for another subscription. It's frustrating, to say the least. Can someone shed some light on this for me? Am I missing something here, or is there a valid reason why the smartphone password manager isn't included with my subscription? I'd appreciate any insights or explanations anyone can offer. Thanks in advance!

j'ai installé ksc 14.2 et sql server express 2014 sous windows server 2012 r quand l'installation est terminer et je lance web consol j'ai cet erreur any help please

оказывается я еще закрыть не могу касперский. после закрытия в трее винда жалуется что нет защиты и касперский сразу же открывается. как вернуть дефендер как было раньше? p.s закрыл, но все же пишет что касперский отложен, скорее всего на время. p.p.s вроде вернул дефендер но оттуда касперский никуда не делся и защита в реальном времени дефендера не включается. повторюсь что касперский нужен только и только для ручной диагностики.

Hello, I would like to post a problem that I am facing. Basically, Kaspersky FREE is blocking access to a certain webpage due to "infection". I scanned the page with Virustotal and the page seems to be “clean”. Every page on that website is marked as “infected” by HEUR:Trojan-PSW.Script.Generic Virustotal reports no infections, nor does the browser show any infections. Could you please check it ? Operating system : Win 11 home with latest updates. Kaspersky version : 21.16.6.467(c) All pages blocked on this website : https:// infinityscans . net

Здравствуйте. Как отключить автозапуск касперкого? в настройках ничего не нашел. как только установил было, но потом интерфейс поменялся и теперь нет такого. и еще можно ли приостанавливать пробную подписку? я просто не хочу использовать его на фоне, а просто иногда после установки приложений делать диагностику, закрывать антивирус и приостанавливать подписку до следующего раза. т.к нагружает пк. также хотел узнать, касперский заменяет дефендер? просто хотел бы дефендер (microsoft) оставить на фон, и как сказал касперский использовать лишь для диагностики время от времени и больше ничего. теперь в настройках антивируса майкрософт показывает что защита от касперского. Надеюсь на понимание

Welcome to Kaspersky Community. Please provide versions of operating system and KPlus installed.

Bunu iletişim kısmından desteğe sorabilirsiniz. Resimde gördüğünüz gibi nedenler olası çözümlere tıklayabilirsiniz. Ayrıca lisans bilgilerinizi de herkese açık yerlere bu şekilde yazarsanız dolar.