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VPN won't connect

W10
Kasperky Plus vers. 21.9.6.465

It seems like after the latest update my Kaspersky VPN won't work anymore, tried a reinstall but didnt work. Is it offline or something is broken? 

2023-04-14.png

Edited by Johl C.

    • Like 2

    Featured Replies

    Same issue here. Tried on two separate windows devices and an iOS device. All versions are up to date and I've tried all the trouble shooting steps recommended and still no joy. I thought updates were supposed to improve things not make them inoperable. This is a paid for service and as such this needs fixing ASAP.

    My Kasper VPN is also not connecting

    I have also problem. Seems to be a problem with servers or VPN.

    21.3.10.391 version much stable

    • Author

    Yeah, also not working on my phone... either the servers broken, or the new update broke everything related to the VPN... i would guess

    Edited by Johl C.

    • Like 1

    "Aynı durum bende de var yaklaşık 3 saattir bağlanamıyorum."

     

    "By the way, it's working on my phone."

     

    Edited by ogorunmek

    Hi @Igor Kurzin

    Lookslike we have a problem with connecting via VPN. Can you check this out?
    Problems with servers or?

    • Like 1

    Same problem here after a recent windows 10 update. Somehow Windows became allergic to Kaspersky? I'm moving completely to Linux if so.

    image.thumb.png.bf67aa9c2c54a85c9cbf5ace22991546.png

    • Author

    I dont think it has to do with WIndows Inkyno... well, at least here, my phones also having the same issue.

    • Like 1

    @Johl C.,

    Ditto for desktop, not for mobile:

    image.thumb.jpeg.e2463d2194214ff9f35816c4ba9fc8ad.jpeg   image.thumb.jpeg.993a805856b44c285f336ef2d75c8185.jpeg

    • Author

    @Flood and Flood's wifeBeta app? mines, iirc.

    1 minute ago, Johl C. said:

    @Flood and Flood's wifeBeta app? mines, iirc.

    Is that a question or a statement @Johl C.? 

    *All* of our software is commercially released. 

    image.thumb.jpeg.6287e048f1e6265179a90c7d0aa09438.jpeg 

    • Author

    @Flood and Flood's wifei meant that iam using the beta tester version of the app.

    Edited by Johl C.

    • Thanks 1
    4 minutes ago, Johl C. said:

    i meant that i am use the beta tester version of the app.

    Right, thanks for the clarification @Johl C.?

    Edited by Flood and Flood's wife
    pn

    Same here. VPN not working both in pc nor phone. 3 hours still no fix. At least they have to inform about that.

     

    I am on VPN now  my real location is Belgium.

    K_VPN.thumb.jpg.ed799d7f0a65b7e41c91f1964bbd35dc.jpg

    • Like 2
    • Author

    Yeah, it came back on moments ago.

    • Like 1

    WORKING! Fixed.

    • Like 1

    Ditto

    image.thumb.jpeg.a2603381b40eabc6a62b1944921e8bce.jpeg

    • Like 1

    Well thats was quick. As soon as I have posted comment they fixed it ?. Now everything working fine.? 

    • Like 1

    Mods can close thread :classic_tongue: because everybody will write that is working now :classic_biggrin:

    • Like 1
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