Protected Browser in KIS 2021 doesn't prevent from taking a screenshot

[user236]

I can freely print screen when Protected Browser is running (or do it with scissors windows tool). I’ve checked it in Google Chrome (85.0.4183.121 version) and Firefox (81.0 64-bit version) browsers. Windows 10 pro 2004, KIS 21.1.15.500 (b)

 

[andrew75]

@user236, есть некоторые ограничения, которые описаны в этой статье.

Ваш случай под них не подпадает?

[Flood and Flood's wife]

I can freely print screen when Protected Browser is running (or do it with scissors windows tool). I’ve checked it in Google Chrome (85.0.4183.121 version) and Firefox (81.0 64-bit version) browsers. Windows 10 pro 2004, KIS 21.1.15.500 (b)

 

Good pickup @user236 👏

So can we!

• Kaspersky, please explain? 
   

 

Thank you🙏

Flood+1🐳

Disclaimer, we have no association with Kaspersky. 

[Flood and Flood's wife]

есть некоторые ограничения, которые описаны в этой статье.

Ваш случай под них не подпадает?

No @andrew75, 

• (for us) nothing of О защите с помощью аппаратной виртуализации / About protection using hardware virtualization applies.

Also, why speak Russian when you speak perfect English & the topic has been raised by  @user236, in English, really confusing🤔 
 

Thank you🙏

Flood+1🐳

Disclaimer, we have no association with Kaspersky. 

[user236]

@user236, есть некоторые ограничения, которые описаны в этой статье.

Ваш случай под них не подпадает?

As far as I know - no. Device Guard and Virtualization Based Security are disabled and hardware virtualization in Kaspersky is switched on. And before with KIS 2020 it worked fine - I wasn’t able to do screenshots on the same system.

 ...

 ...

 

[andrew75]

Also, why speak Russian when you speak perfect English & the topic has been raised by  @user236, in English, really confusing🤔 

because @user236  shows screenshots of the site in Russian. And screenshots of the program settings are also in Russian.

 

@user236, you should contact technical support with this problem.

[Berny]

@andrew75  Nothing wrong … I recently referred to French links in a Topic posted  in the EN section containing French  screenshots which may be easier for the OP.

[Flood and Flood's wife]

Also, why speak Russian when you speak perfect English & the topic has been raised by  @user236, in English, really confusing🤔 

because @user236  shows screenshots of the site in Russian. And screenshots of the program settings are also in Russian.

 

Hello @andrew75,

Thank you for your reply👌

• @user236 raised the topic in the English language section, and he wrote his question in English, clearly he speaks, reads & writes English as well as you & and we do.
• Had he written in Russian & posted Russian images, we would totally understand a reply written in Russian, however, that’s not what happened. 
• We’re forbidden to use a translator to answer any questions, yet now, we’re forced to use a translator to understand a reply to a topic. 
• Nobody said it was “wrong”, we simply seek to understand the logic. 

Thank you🙏

Flood+1🐳

Disclaimer, we have no association with Kaspersky. 

[Berny]

FLOOD Wrote : “We’re forbidden to use a translator”

Correct FLOOD , because some online translated replies were containing fabulous mistakes which was unacceptable in this Forum.

[Igor Kurzin]

Hi @user236, 

I just checked on my Win10 + KIS 21.1.15.500 (b) and there is a black screen when I try to make a screenshot with Snipping Tool. 

Please submit a ticket to technical support via https://my.kaspersky.com

Regards,

Igor

[Flood and Flood's wife]

FLOOD Wrote : “We’re forbidden to use a translator”

Correct FLOOD , because some online translated replies were containing fabulous mistakes which was unacceptable in this Forum.

Well @Berny,

• I’ve seen some fabulous (actually, I’d have used another word) mistakes, in every language portal here in the Community, with & without a translator, & the point has been missed, once again, c'est la vie.

Thank you🙏

Flood+1🐳

Disclaimer, we have no association with Kaspersky.