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Berny

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Everything posted by Berny

  1. @SystemInfo Please see the Forum rules. "The Forum is not intended for discussing other topics that are not related to resolving issues with Kaspersky products" I amicably close this topic.
  2. @daerlnaxe Bonjour et bienvenu sur le Forum. Pouvez-vous soumettre une capture d’écran de la règle des paquets svp, se trouve-t-elle en haut de la liste ?
  3. @makouto Bonjour et bienvenu sur le Forum. Je ne peux que transmettre correctement les informations dont je dispose ... L'utilisation d'une version CA, DE, EN, NL , RU ... etc. ne pose pas de problèmes, le niveau de protection est identique. Un correctif pour le problème Asus sera mis à disposition via une MAJ des bases de données début semaine prochaine.
  4. @Ari94 What does the error message says ? Please see this article → https://support.kaspersky.com/15073 ?
  5. @Tribal Cash Welcome. Please try this ! remove only ! + reboot.
  6. @Dumbo2022 The game you are installing belongs to "Potentially Unwanted Programs (PUP)". When running the game installer you get prompted to install other programs as well.
  7. @Ari9 Kaspersky will switch automatically on your new key when your current license expires.
  8. @Dumbo2022 Here is the Virus Total report. ? Can you please specify "But it does something" ?
  9. @Dumbo2022 Welcome. Please submit the suspicious program here https://opentip.kaspersky.com/ Also , using cracked games is not recommended.
  10. @BigHotStud Please see this Kaspersky Support article ? How to enable or disable participation in Kaspersky Security Network
  11. @Snowwolfboi Can you please specify your Kaspersky version. Also , please check : Threats and Exclusions settings → Enable Advanced Disinfection technology ? "Advanced Disinfection technology uses considerable computer resources, which may affect the performance of the operating system."
  12. @João Pedro Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c#contacts → Contact us → Product help → E-mail → Contact Support
  13. @Terry Keleher Can you access your KPM vault here : → https://my.kaspersky.com/MyPasswords#/portal/pages/kpm/mainpassword
  14. @Felly16 Voici une autre suggestion ? → Comment bloquer les bannières publicitaires sur les sites à l'aide de l'Anti-bannières
  15. @Felly16 Pouvez-vous vérifier les configurations suivantes svp : → Comment activer/déactiver le module Anti-bannières → Interdiction des bannières → Autorisation des bannières → Comment interdire/autoriser la collecte de données sur les sites (*) (*) Veuillez vous diriger sur le site en question svp. Concernant : "un bloqueur de publicité empêche la lecture" : Veuillez poster une capture d'écran svp Utilisez-vous un bloqueur de publicité dans dans votre navigateur ?
  16. @Felly16 Bonjour et bienvenu sur le Forum. Veuillez consulter cet article Kaspersky Support svp ? https://support.kaspersky.com/fr/common/settings/14038
  17. @João Pedro Welcome. Concerning the status “Failed” please see this Kaspersky Support article : https://support.kaspersky.com/common/error/update/13286
  18. @Les Welcome Please download KTS from the Global website ? https://www.kaspersky.com/downloads#update-product Also, did you connect Kaspersky VPN to your MyKaspersky portal ?
  19. @TrueMans You can always activate Kaspersky in the application, please see article → Purchasing and licensing Here are the available options in your My Kaspersky account. For Kaspersky VPN and Safe Kids you need a Kaspersky account.
  20. @yan1950 Bonjour, L' option que vous souhaitez n'est pas disponible : → Comment configurer le lancement de l'application au démarrage de l'ordinateur
  21. @Peet Welcome. Did you add your license to your MyKaspersky portal ? Didn't you accidentally downloaded the trial installer ? → Kaspersky Total Security release notes
  22. @Sophocles Tsivides Please contact Kaspersky Technical Support : → https://support.kaspersky.com/b2c#contacts → Contact us → Product help → E-mail → Contact Support The kavremover tool deleted your license, did you add your license to your MyKaspersky portal ?
  23. @Sophocles Tsivides Welcome. Your Windows Security icon is showing a warning , please check ?
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