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Program crashing when using split tunneling

Johl C.
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Posted by Danila T.,

Hello, Known problem we will fix it.
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Johl C.

Johl C.

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OS: W11
Program Vers.: Latest

Just updated from the standalone program(wich was not updated to the latest vers. avaiable) to the one integrated with the AV, when using the split tunneling feature it will crash. Is this a known issue? and if so, theres any workaround known as of now?

Thanks!

Edited by Johl C.
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Johl C.

Johl C.

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Yeah, tried uninstalling and reinstalling is multiple ways as of now, still cant use split tunneling without the program crashing. Could it cause issues if i were to totally wipe anything related to the program using Revo?

Could it be that installing the built in VPN within the AV on top of the standalone one has broken somethin very bad?

Edited by Johl C.
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Guilhermesene4096

Guilhermesene4096

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@dreminh1Welcome

Strangely, the problem was occurring in Kaspersky VPN Secure Connection and not in the main Kaspersky application.

Could you post the photo in English, please (to help understand the warning/error message)?

To do this, in the main window, hold down the SHIFT+F5 and SHIFT+F12 keys (this will change the language temporarily and not definitive)

In any case, let's wait for new information from a Kaspersky employee like @Igor Kurzin

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devidnewman242

devidnewman242

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When a program crashes while using split tunneling, it's likely due to conflicts or issues related to how the split tunneling configuration interacts with the program's network requirements or settings. Split tunneling is a networking technique that allows some data to be sent over a VPN tunnel while other data is sent directly over the regular internet connection.

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dreminh1

dreminh1

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7 hours ago, Guilhermesene4096 said:

@dreminh1Welcome

Strangely, the problem was occurring in Kaspersky VPN Secure Connection and not in the main Kaspersky application.

Could you post the photo in English, please (to help understand the warning/error message)?

To do this, in the main window, hold down the SHIFT+F5 and SHIFT+F12 keys (this will change the language temporarily and not definitive)

In any case, let's wait for new information from a Kaspersky employee like @Igor Kurzin

image.thumb.png.ac9e244d3c91972ddec2a8d89224505e.png

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dreminh1

dreminh1

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7 hours ago, Guilhermesene4096 said:

@dreminh1Welcome

Strangely, the problem was occurring in Kaspersky VPN Secure Connection and not in the main Kaspersky application.

Could you post the photo in English, please (to help understand the warning/error message)?

To do this, in the main window, hold down the SHIFT+F5 and SHIFT+F12 keys (this will change the language temporarily and not definitive)

In any case, let's wait for new information from a Kaspersky employee like @Igor Kurzin

 

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