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Showing results for tags 'kaspersky premium'.
Found 405 results
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飞翔的薄荷 posted a topic in 家用产品支持Visual Studio 调试MFC x86。按F5调试，程序直接崩溃。关闭卡巴斯基后正常。 -
Psiu47 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumSeptember 2th update brought toward to Kaspersky antivirus program services advertisement to force any lower subscribed license Kaspersky series other than Kaspersky Premium itself to become part of It. Why? Why am I being targeted now? I've been fine with Kaspersky Standard subscription and Kaspersky basic in two diferent machines for many years and never have seen such intrusive move inside Kaspersky Standard 21.26.4.406 AVP service. After updating data bank in September 2, both services added advertise under Privacy tab on the left side of the column in the AVP interface enforcing to become Premium. However this is a downside of this intrusive change and I am afraid in to say. Is the A.I. program trusted to keep being handled alone? Is there no physical person working in the company to revise these changes, updates? If this a experimental update, why is It coming along injected with another daily data bank update? I have also notice when accessing Profile tab at the bottom of the AVP interface. My subscribed license show a pop black baloom with the following advertisement: "Obtain more resources or services Now you can update your signature/subscription without waiting till the end of your contract. Check my options". Showing the advertise with a bit more descripition about is understandable but is wrong to force this add in front of the interface. Users can changes their/our subscription whenever we find relevant If needed by visiting My Kaspersky domain webpage. My discontentment is about the decisions being made. Like sutil changes being brought to antivirus program versions every 2 to 3 months. But now all the sudden I need to be importuned by advertisement inside Kaspersky AVP services? I am very discontented with this and I wish this "experimentation" gets removed from the AVP interface. -
Md9-5 posted a topic in Pour particuliersBonjour à la communauté et aux responsables de Kaspersky, Je publie ce message aujourd'hui non pas pour demander une aide technique – j'ai choisi de clore mon ticket d'assistance – mais pour partager une profonde déception concernant l'évolution de la suite Kaspersky Premium et la gestion de sa clientèle. Client de longue date, j'ai investi dans cette solution complète pour obtenir ce que tout consommateur recherche : la sécurité et la tranquillité d'esprit. Malheureusement, la conception actuelle qui lie lourdement le module VPN à l'application globale s'est révélée être une source constante de blocages sévères et de pertes de débit. Plus grave encore, l'ambiguïté des règles de l'interface de tunnellisation fractionnée rend l'outil contre-intuitif, ce qui est un comble pour un logiciel de cybersécurité où la clarté devrait être absolue. Face à ces dysfonctionnements, j'ai contacté le support technique en espérant un dialogue constructif. En guise de réponse, on m'a imposé des procédures lourdes et disproportionnées de collecte de données réseau (captures d'écran multiples via des sites tiers). Lorsque j'ai poliment indiqué que ce rôle d'inspecteur réseau n'incombait pas à l'utilisateur et que je préférais désactiver leur module, mon ticket a été fermé par une réponse entièrement automatisée, sans la moindre considération humaine ni analyse de mon retour d'expérience. Je refuse de subir l'injustice d'un service payé qui génère plus de soucis qu'il n'en résout. J'ai donc pris la décision de désactiver définitivement la brique VPN de Kaspersky pour me tourner vers un fournisseur indépendant, léger et spécialisé. Je laisse ce message ici dans l'espoir qu'il atteigne un responsable produit ou un ingénieur. Séparer strictement la protection des fichiers et la gestion du réseau est une nécessité technique et ergonomique. En standardisant et en robotisant votre support au détriment de l'écoute, vous perdez la confiance de ceux qui faisaient votre réputation. Cordialement, Un utilisateur déçu. -
azou posted a topic in Pour particuliersBonjour, Depuis que j'ai téléchargé mon nouvel abonnement à Premium, je ne parviens plus à imprimer les pièces jointes des messages. Merci de votre aide. Cordialement -
Ганс posted a topic in Вопросы, связанные с вирусами и шифровальщикамиОС Windows 10 x64. Сегодня зависла, пришлось перезагружать. После перезагрузки Kaspersky Premium сообщил, что есть вредоносное приложение по адресу C:\ProgramData\nqkzpjyglhlo\snbwuvkfhrxr.exe Этот файл я удалял вручную и он появляется снова. Еще заражен файл svchost.exe трояном Trojan.Win64.Reflo.gen Зараженных файлов становится все больше. Пока провожу быструю проверку. При запуске диспетчера задач появляется ошибка: Точка входа в процедуру ImageList_CoCreateInstance не найдена в библиотеке DLL.
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cc2150dx posted a topic in Kaspersky: Basic, Standard, Plus, PremiumKaspersky Premium URL advisor has not been working for about a week. I even reinstalled Kaspersky Premium. 21.26.4.406 Edition Windows 11 Home Version 25H2 Installed on 2025-02-16 OS build 26200.9168 Experience Windows Feature Experience Pack 1000.26100.344.0 Google Chrome: Version 152.0.7977.65 (Official Build) (64-bit)
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Ginji666 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumHi I bought Kaspersky Premium Security for 3 devices "2 year subscription" via website (I created my account on the website login into it and then I bought 2 year subscription). Since this was through website and was my first purchase hence I got it for $50 USD or something Now when I login to mykaspersky account. I see 4xx days remaining along with VPN, Password Manager and all the products it comes with. I also see "Payment Method" which says auto-renewal for 1 year for $5x.xx USD. My questions: Can I buy 2 year subscription for 3 devices again for the same amount using the same account?. So this way, the new 2 year subscription will stay in my account and can be utilized once the current subscription is over - giving me additional 2 years. My reason is simple, I need additional 2 year subscription on my Kaspersky login portal early rather then later when current subscription expires (with auto renewal off) - because the renwal will give 1 year subscription for $50 or something. -
ERICK MENA posted a topic in Virus and Ransomware related questionsI have a problem, I think my computer have a virus, this virus it´s not detected by the antivirus, I found this files when I was installing Kaspersky they requested to me, access to full disk after that the computer haver a strange comportment. actually I watch when I connected to the internet a web without name this isn´t detected in Kaspersky with smart home monitor. I´m not an engineer y have a user with a problem, may I can help me?
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ldor posted a topic in Kaspersky: Basic, Standard, Plus, PremiumWhen I subscribed to Kaspersky, I was in Turkey. And thus, whenever I download their software, it has a Turkish interface. Now I am in the UK, but that does not help, the app still downloads in Turkish. I wrote to their support but the formal answer they gave me appeared to be of no use. Is there a way to get their app in a different language? I use Kaspersky for Windows. Thank you. -
Tiago Pimenta posted a topic in Para casaEu tenho o Kaspersky Premium no meu computador, mas eu venho notando que depois de cerca de uma hora com o computador ligado ele fica sem internet. Investigando mais a fundo eu descobri que o processo "kadv" estava derrubando a minha internet, no exato momento que eu forço ele a encerrar no monitor de recursos a internet volta com força total de forma instantânea. Tentei gravar a tela, mas eu não posso anexar o vídeo aqui O que eu posso fazer para resolver o problema?
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BennyOtt posted a topic in Für PrivatanwenderHallo, seit längerem versuchte ich schon von Windows 11 23H2 -> 24H2 upzugraden, was gescheitert ist und mein Verdacht lag an einer älteren Soundkarte und hatte deshalb die weiteren Upgrades unterbunden. Da die Soundkarte nun aus meinem System rausgeflogen ist, wollte ich entsprechend das Upgrade nun machen, aber leider scheitert es weiterhin. Mit einem Blick in die setuperr.log von Windows bin ich dann auf folgende Zeilen gestoßen: 2026-07-20 09:21:44, Error MIG Cannot write security information for registry key HKCU\Software\KasperskyLab (error 0x00000005)[gle=0x000003f0] 2026-07-20 09:21:44, Error SP Error WRITE, 0x00000005 while gathering/applying object: Registry, HKCU\Software\KasperskyLab\AVP21.25. Will return 0 2026-07-20 09:21:44, Error MIG Error 5 while applying object HKCU\Software\KasperskyLab\AVP21.25. Shell application requested abort 2026-07-20 09:21:44, Error [0x08097b] MIG Abandoning apply due to error for object: HKCU\Software\KasperskyLab\AVP21.25 2026-07-20 09:21:56, Error Apply failed. Last error: 0x00000000 2026-07-20 09:21:57, Error SP pSPExecuteApply: Apply operation failed. Error: 0x0000002C 2026-07-20 09:21:58, Error SP Apply (machine-specific apply, offline phase): Migration phase failed. Result: 44, no specific error 2026-07-20 09:21:58, Error SP Operation failed: Offline portion of machine-specific and machine-independent apply operations. Error: 0x8007042B[gle=0x000000b7] Kann es entsprechend mit Kaspersky zusammenhängen, dass das Upgrade nicht möglich ist? Hat jemand sonst ein ähnliches Problem schonmal gehabt und behoben? -
abu ibrahim posted a topic in Virus and Ransomware related questionshello there i removed a game from my PC using revo uninstaller to remove every related file to the game, then i redownloaded the game again and while downloading i got this trojan -
IORI93 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI have bought a new suscription to Kaspersky Premium, Before that I had an old suscription to Kaspersky VPN... So the problem is that the VPN is taking the old Suscription caducated instead of the new suscription and i can´t connect to that. The VPN is asking me for an activation code instead of upgrade automatically to the new suspcription to Kaspersky that includes the same VPN
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Mr Baron posted a topic in My KasperskyI need help with accessing my account. Every time I enter my password it wants to send a code to my Cell phone number AND THAT CODE NEVER ARRIVES VIA SMS. I NEVER get the code via SMS or text to my cell number. I do not like the fact that there are not alternatives to this such as 2FA or Email etc etc. Please help me. I paid for this product and now I cannot access it any more because the Kaspersky system that is responsible for sending codes via SMS/TEXT is never arriving to my android device. It's revoking my license so I cannot de-list the other devices that are connected to my account via the prior license because I cannot access my account because of the SMS never arriving to my Android device. I have posted a screenshot of what I am trying to get through.I have requested the system to resend the code multiple times across various time stamps through out the day for the past day or 2 and until not still nothing has come through. I am connected to the WIFI,no issues with my WIFI, no issues with my cellular reception. Everything is perfect on my end. SO what is the problem???? Please help. I tried resetting my password and so on. I can't do anything because of this method. Please change this to 2FA or Email, these are far more reliable than an SMS/TEXT message....... please and thank you.
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Kathryn Rance posted a topic in Kaspersky: Basic, Standard, Plus, PremiumCannot remove keyboard from screen. -
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K.Carrick posted a topic in My KasperskyI have paid for the antivirus software and now have an account.Icannot downloadit-I keep getting a message"ew ran into problems try again later" day after day.Why?Have I just blown my money? -
Сияние posted a topic in Kaspersky: Basic, Standard, Plus, PremiumДобрый день! Посетила меня идея разместить защищённое хранилище на сетевом диске на NAS и получать к нему доступ с любого из компьютеров дома, а также на смартфонах и планшетах по Wi-Fi. Но не тут-то было. С удивлением увидел, что сетевой диск нельзя использовать для защищённого хранилища. Можно ли это как это исправить? Можно ли добавить такой функционал в Касперски Премиум? -
Kaley posted a topic in Virus and Ransomware related questionsI often come to my laptop computer via wired ethernet(using starlink internet) and I see my mouse moving. I have to take back control, unplug ethernet, and then get back on. Sometimes they go away, sometimes not. It has been better since installing Kaspersky. I am hoping to get rid of this safety risk completely.
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Yoji posted a topic in Kaspersky: Basic, Standard, Plus, PremiumKaspersky premium 21.25.7.504(a) on Win 11 Pro 25H2 fully patched. I was working on manually updating my Secure boot certs, since Microsoft was having problems doing it. And I needed to copy the newest boot loader to the EFI partition, The commands were so while I could type each command in, I decided to paste them all into a bat file and execute that. so while its not something you would expect to do much, I needed to, and it worked. HOWEVER Once it completed, Kaspersky stuck its oar in and said it was dangerous and deleted the bat file. So. 1. Why did it delete it rather than just quarantine it? 2. More importantly... if its so dangerous that Kaspersky considers it needs to be removed/deleted, why did it allow the script to run? if it was a horribly dangerous thing to do, it should have stopped it BEFORE execution. Anyway - the command executed fine and solved my problem. So just reporting it here as the bahaviour does not make sense. -
Lukas kari posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI paid for Kaspersky Premium in the early morning and have been using it well. I am also satisfied with the antivirus performance. However, I am dissatisfied with the fact that game frame rates drop somewhat. High-spec games on Steam, like Hogwarts Legacy or Resident Evil Requiem, drop by about 10 frames on average, and PUBG drops by about 30 frames. From my perspective using the DLSS frame generation feature, a 10-frame drop is a significant performance decrease. Kaspersky says it does not affect game performance, but I'm not sure if I missed some setting in the antivirus. Even when switching to game mode, the situation did not change. However, web browsing actually became faster, which is satisfactory. If only the average game frame drop could be resolved, I would be very satisfied with the antivirus and want to use it for a long time. Please understand that this may look awkward since I wrote it using a translation tool. -
romezsok posted a topic in Kaspersky: Basic, Standard, Plus, PremiumЗдравствуйте, у меня есть действующая подписка Premium до ноября 2026 года, если я куплю сейчас новую подписку Premium (хорошая цена) и добавлю к активной подписке, то она заменит старую с даты активации или начнет действовать после окончания текущей подписки? -
Анастасия LOG posted a topic in Kaspersky: Basic, Standard, Plus, PremiumДобрый день После установки антивируса Kaspersky Premium игра (sims 4) очень долго запускается и виснет, я включала режим игры и не беспокоить , не помогает. Также в интернете работа замедленная, долго сайты открываются и файлы скачиваются. Как мне это исправить? Ранее все очень быстро работало, быстро шла загрузка игры и файлов. -
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RubenF posted a topic in Para casaColoquei na lista do túnel dividido, um navegador (librewolf) para navegar apenas nele via VPN, deixando o meu navegador principal (Firefox) para uso normal, mas o librewolf continua expondo meu IP principal. Tem alguma maneira de resolver isso para eu ter um navegador que possa usar com segurança? O VPN em túnel dividido também não funciona em alguns serviços, como o Stremio. Já tentei configurar o windows defender e até desliguei ele, mas ainda assim não funciona.
