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Olá Allancsb, Qual "produto" você comprou (há um mês)? Você desinstalou e reinstalou o software? Se você "sair / desligar" o "outro produto" e a conexão Kaspersky, você pode se conectar à Internet? Se você não usa o Kaspersky Secure Connection, você pode se conectar à Internet? Para criar o GSI, no início, selecione também "Logs do Windows" e, quando o GSI terminar, faça o upload para um armazenamento na nuvem, por exemplo: OneDrive, GoogleDrive, MegaDrive, por favor. Por favor nos informe? Muito Obrigado.

-O problema acabou de começar? Não, começou a cerca de um mês atrás, quando eu comprei o produto. -Você instalou, desinstalou e atualizou recentemente algum software? Não. -Você usa algum outro produto da Kaspersky? Sim, utilizo o Kaspersky Password Manager e o Kaspersky Secure Connection. -O problema ocorre independentemente de qual navegador você está usando? Eu testei no Chrome e no Microsoft Edge, deu o mesmo problema. Amigo, como eu envio o relatório GSI?

Hello, I'm using Kapsersky Internet Security 2019 with patch e Recently I set up new VPN using L2TP/PPTP protocols. when I connect to VPN it works properly on Firefox, Chrome, Internet Explorer, and many other Desktop apps. but when it comes to Windows Store apps, like Microsoft Edge and Cortana, OneNote, They refused to connect to network (both local(intranet) and internet) even Windows Store doesn't seem to have an access to network. Now I have firewalls disabled and using Windows default firewall to use VPN flawlessly. And...there's an exception: VPNs using additional adapters/drivers like OpenVPN and Kaspersky Secure Connection, are not affected. Do you have any similar issues on this? I have tried other than disabling firewall on KIS, unchecking 'Use default gateway on remote network' : looks like it seems connects but the traffics don't pass thru VPN. set LoopbackExemption on store apps : didn't work uncheck 'Automatic metric' : didn't work Hyper-V: my system uses Home edition of Windows 10 so this is not possible to try without pay for Pro edition. Using Windows 10 1903 x64 with May updates

Restart the computer more often, instead of less often. Don't download junk. Keep operating system and all software up to date. Uninstall junk and stuff that you don't want. Don't click on teaser junk and teaser links. Use strong passwords. Don't share your computer with other people. If you use a computer for financial business, don't let anyone else touch the computer, and don't use that computer for any risky stuff. Read up on safe computing, such as this: https://www.kaspersky.com/blog/6-tips-to-keep-your-home-computer-safe-and-secure/3071/

Secure traffic control error in the Mozilla Firefox or Thunderbird

Bonjour, kaspersky secure connection(abonnement prenium) ne semble plus fonctionner. Je ne perçois plus les notifications qui demandent activation du vpn. Que dois je faire pour y remédier, merci. //Mod Note: moved to proper section.

Hello JCT, As well as the info from Richbuff, when KTS update is active/running, is Kaspersky Secure Connection ALSO active? If yes, please try the update WITHOUT KSC. Please let us know? Thanks.

I have uninstalled Kaspersky Secure Connection. Was this was the VPN?

Hello Silver_Mica, KSC = Kaspersky Secure Connection. The service that is that is presenting the banner you are concerned about. If you use KSC, please sign into your MyKaspersky account & then see if the "banners" still appear.... monitor for 24/48 hours... If you don't use KSC, uninstall it (as per previous advice from Richbuff). Thanks!

Also, in addition to what FLOOD indicates in the post located above this post, If you are not using Kaspersky Secure Connection, you can uninstall it.

Hi David, Total Security brings its own vpn client. Please uninstall 'Kaspersky Secure Connection' first. This does not affect the protection provided by KTS. Can the connection now be established?

What is primary feature difference between free and paid users? What is the type of encryption used to secure the user data? Can the user data and activities be leaked or handed to intelligence agencies on their will or it will require any subpoena or it is not accessible to anyone(no log policy)? Is there provision to store the user data in local file for non premium users for backup? Is my credit card, email, phone number under monitoring and generate logs for same? There is a mention of data sharing with third party, is there any non disclosure signed to stop them from misusing our private info? These are some queries here because I am unable to access the customer support from my account. If any developers present here, it'll be helpful if they answer above questions.

Hi, Corine, Try changing the SSID, for example, Vo/Ze0LlraEgZQYt}+xk5u(Kh Maybe you will find solutions in the following articles: How to secure Wi-Fi networks https://support.kaspersky.com/common/windows/12779 Notification about a Wi-Fi network issue: https://support.kaspersky.com/13697

Hello Mikey, I'm sorry, I don't know what "i submitted a request to kaspersky. what is going on? am i corrupted?" means? When I asked above, have you followed the "recovery procedures please?", I was referring to my earlier post, now repeated below, in case it's been missed, however, if the LAB have given you instructions then you must follow their guidance.... --------------------------------------------------- Previous recovery procedure: :octagonal_sign:While this error is happening please do not access any secure sites, please do not use KPM:octagonal_sign: Please: disconnect from the internet reset KSC - refer - https://support.kaspersky.com/us/13493#block2 :boom:Please also do a PC reboot/restart, after resetting KSC. ----------------------------------------------------- If the issue persists, please let us know: System operating system, version? A screen print/s of the error/s ----------------------------------------------------- Thanks.

Change the network name if necessary, and select the network type in the drop-down list: Trusted network: recommended only for networks that are secure against attacks and attempts to get unauthorized access to data on the computer. https://support.kaspersky.com/14314#block1

Why are we facing this mickey mouse BS ? How Come Big Player like Kasperky and Mozilla don't talk as they are 2 linked to the net entities ? Why ? And then. Also... providing a FIX should be mandatory... and Ideally ... Kaspersky should anticipate with mozilla team in order to prevent such a disaster... after all we pay them to secure us... and now... we feel like...dumped as many codes are dumped into some Cher Nobile

Today I noticed that the Kaspersky protection add-on was disabled in FireFox. As I could not get it to work again I did a re-install of Kaspersky total security. That produced some problems with scanning secure traffic, but I managed to get that working again. The Kaspersky protection add-on is still disabled. Firefox put it in the "Unsupported" section. I have the latest version of the add-on: 20.0.543.1053,d I also have the latest FireFox: 66.0.3 What can I do to get the Kaspersky protection add-on working (again) in FireFox?

Привет серг, Спасибо, что ответили, и ваша доброта к моему отсутствию русского языка. *** Документируйте все действия, предпринятые с (1/5/19) или датой, предшествующей вашему исходному сообщению, т. Е. Все, начиная с момента возникновения проблемы *** *** Захват изображения на экране все, что «показывает» каждый выпуск *** Я думал, если ничего не работает * 1 * Создать точку восстановления. * 2 * Создание резервных копий «всего» * 3 * Полностью удалите MS Office 2016 *** Запись [Лицензионный ключ / код активации] ДО удаления до *** * 4 * перезагрузка * 5 * Полностью удалите KTS, во время удаления сохраняйте / сохраняйте информацию о лицензии, но не более того. * 6 * перезагрузка, * 7 * Скачать / установить свежий KTS. * 8 * Перезагрузка. * 9 * Запустите обновление базы данных вручную. * 10 * Запустите [Полная проверка], он может работать долго, дайте этому завершиться. «Действие» любые проблемы, если они возникнут * 11 * Скачать / установить MS Office 2016 * 12 * Перезагрузка. * 13 * Активировать MS Office 2016. * 14 * Выход из Касперского. * 15 * Откройте MS Word, проверьте настройки [Protected View], пожалуйста, опубликуйте экранную печать. * 16 * Перезагрузите KTS. * 17 * Запустить [Быстрое сканирование] «Действие» любые проблемы, если они возникнут * 18 * Проверьте исходную проблему: «доступ к [файлам Word / Excel в режиме защищенного просмотра - невозможно открыть. {Файлы, полученные через почтовый клиент (Outlook) из н / ж ресурсов, например, corp-n / w}» а) Оригинальная проблема существует: [да]? [Нет]? б) Первоначальная проблема решена, но существует другая проблема [да]? [Нет]? Обоснование процедур: *** Приложения MS ранее существовали в KTS. KTS был установлен поверх работающей MS, впоследствии файлы MS, к которым обращались из Outlook, не могли быть открыты в защищенном представлении. Отключение KTS позволяет открывать MS-файлы, полученные через Outlook, в режиме защищенного просмотра. Может быть, КТС «хочет» быть / заложить фундамент? Давайте дадим ему возможность и посмотрим, лучше ли ему MS-файлы (требующие доступа - защищенный просмотр), полученные через Outlook ...? Дополнительно: [https://community.kaspersky.com/kaspersky-total-security-14/can-t-send-emails-since-i-ve-installed-kts-from-outlook-2016-unless-i-run-into -a-Secure-соединение-659] Проблема не та же, однако, есть некоторые близкие характеристики: пожалуйста, прочитайте, это не решит проблему, но это интересно читать. Если вы дойдете до этого момента и не получите разрешения, лучше обратиться в Службу технической поддержки Kaspersky, подготовьтесь, пожалуйста, Сергей: *** Захват изображения на экране все, что «показывает» каждый выпуск *** * 1a * GSI [https://support.kaspersky.ru/common/diagnostics/3632] * 2a * Traces [https://support.kaspersky.ru/14009] * 3a * Включить трассировку, * 4a * перезагрузка, * 5a * Перезапустите KTS, если она еще не запущена, * 6a * Воспроизвести последовательность шагов для демонстрации ошибки / с. *** Документируйте все действия, предпринятые с (1/5/19) или датой, предшествующей вашему исходному сообщению, т. Е. Все, начиная с момента возникновения проблемы *** *** Отправьте запрос в Службу технической поддержки Касперского [https://my.kaspersky.com]. В представленной информации, пожалуйста, четко отметьте действия / шаги, предпринятые для доступа к документам *** Мы надеемся, что у вас есть успех! Пожалуйста, не стесняйтесь отправлять сообщения обратно, если есть необходимость & или сообщить какие-либо результаты, пожалуйста. С наилучшими пожеланиями.

Would be great to add support for Comodo Dragon browser (same source code like google chrome - chromium) but without support from kaspersky. Dragon browser is more secure browser but not supported by kaspersky :( Kaspersky don't think seriously with protection.

Siempre tratando de mejorar mi protección estoy viendo este programa pero no tengo claro que lleva consigo, por ejemplo intenté hacer la prueba gratuita en mi Android pero para instalar me pide que desinstale el Secure Connection (VPN) que tengo instalado. Tengo tanto en PC como en Android el KIS y el S.C., vale la pena este nuevo producto? Gracias desde ya

Я хотел бы еще попробовать и приватные мессенджеры Tor Messenger, Signal Private Messenger и Wire Secure Messenger. С ними как дела обстоят? Антивирус будет проверять входящие и исходящие сообщения в этих мессенджерах или нет?

Добрый вечер, проблема решилась путем установки английской версии Kaspersky Secure Connection

Thanks for the reply. This seems to have been the issue, sort of. I couldn't find anything in the scan section regarding secure/encrypted connections until I stumbled through the settings in there and found this page: This can be found in Settings / Additional / Network settings. It was set to always scan. Moving it to Scan encrypted connections upon request let the launcher fire right up, no exclusions necessary (or really even possible unless you know the URL that the launcher tries to communicate through). As for my version, I have KTS 19.0.0.1088(e). Thanks for pointing me in the right direction!

Ggracias Harlan, pruebo y comento Hola Harlan, respecto a la primera opción, no hay ninguna carpeta SafeBrowser ni nada parecido, solo veo una carpeta KIS y otra Secure Connection, dentro de ellas nada que indique Safebrowser; por lo tanto hice una restauración del KIS tal cual lo indicaste y en Safe Money sólo aparece opción de IE, Chrome o Predeterminado. Pongo predeterminado y sigue apareciendo el IE y si pongo el Chrome aparece este último. Me doy por vencido

Hello Frammelpie, Can you let us know which Kaspersky version you have? Patch(e) has recently been released. Has the problem been ongoing for a while or is it new? Post in "old" Kaspersky Forum matches your information BUT not followed thru: (at least you know your not alone) https://forum.kaspersky.com/index.php?/topic/352320-star-wars-the-old-republic-launcher-blocked/ https://answers.ea.com/t5/Technical-Issues/SWTOR-won-t-launch-after-I-press-quot-play-quot/td-p/4958112 mentions adding exceptions for launcher.exe and swtor.exe in [scan][secure/encrypted connections], try, if you've not already done so.. Also, contact Kaspersky Technical Support: https://my.kaspersky.com/, provide logs, full description, actions taken. Hopefully there's SWTOR Gamers in this Community who'll be able to solve this for you...? Thanks.