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silver_mica

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  1. Those instructions exclude the product I am using. How do you cancel a subscription for Kaspersky Total Security?
  2. I found that already. I don't understand it. I just want to cancel my subscription.
  3. I am not sure if my current subscription will automatically bill my credit card or not. But, I just want to cancel my Kaspersky Total Security subscription. When I log into my account I see no option to cancel (see screen capture).
  4. I have no idea what a KTS patch is. I don’t know what winver is.
  5. KTS version & patch: 21.3.10.391 KVPN - if you’re asking if I’m using Kaspersky’s VPN then I am not - I’m using another VPN I’m using Windows 10 Pro. That’s all I know.
  6. For at least a month - I’ve been getting multiple brute force RDP attacks on port 3389. I have remote desktop setup for those times I am out of the office and cannot physically use this computer. I’m attacked from what looks like dozens of IP address. Is there anything I should do to minimize risk? I’m using Windows 10 Pro. The password to this computer is 32 random characters long. there is a PIN that I use every day that is much shorter. I assume that the PIN isn’t useable if you’re not physically in front of the computer using the attached keyboard - but I don’t know much about Windows 10 and how it should work. I have an old router, therefore my computer sits behind the router. I’m also using a VPN. Would a VPN make any difference? Or, have they simply found my actual IP address and getting in through that? My VPN IP address changes every day.
  7. That doesn’t work. I’ve unchecked “rarely used” and still get this annoying popup. I’m glad my subscription will end in less than a year. I plan to discontinue using Kaspersky because of then never-ending annoying pop up messages.
  8. I can’t seem to stop these messages. The message (see attached) is informing me that I have software that is rarely used. How do you stop these annoying messages?
  9. I keep getting these annoying messages asking if I want to install an extension to Firefox. How do you stop this annoying message?
  10. Thank you for the detailed help. I have used Option 1. So far the advertisement is not there anymore. Thanks again.
  11. Yeah, their popups came back - looks a little different now- but the annoying popups are back with a vengeance. I want NOTHING to do with Kaspersky anymore. No - I never used any other product of theirs. So, how do I get rid of this annoying pop up advertisement? At this point in time my only option is to remove Kaspersky and never use Kaspersky again. Unfortunately, I bought a five year license - but, at this point it just isn’t worth the hassle I have to constantly deal with. Better to cut my losses and move on. Like a nasty virus - I need to purge my system of Kaspersky.
  12. I’m not interested in advertisement popups that Kaspersky seems to be plagued with. How do I remove all annoying Kaspersky advertisements? I’ve attached a screen capture of the unwanted advertisement that popped up on my Windows 10 machine.
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