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Everything posted by SystemInfo

  1. I understand when you say that switching from KTS to Kaspersky Plus is not free. I have a question to ask: 1 - I use KTS, to make the change to PLUS, I just buy the serial for PLUS and put it in my KTS that automatically Update the Product to the new generation? 2 - Or will I have to uninstall, download a new product and install it and have all the work that will take that I have on computers?
  2. I was looking at some links posted here, talking about comparisons of previous versions with the most current ones. Frequently Asked Questions (FAQ) Kaspersky: Basic, Standard, Plus, Premium Q1. How all countries compatible with older apps? Kaspersky Anti-Virus Kaspersky Basic Kaspersky Internet Security Kaspersky Standard Kaspersky Security Cloud Kaspersky Plus Kaspersky Premium - ??? My Premium question will be which product?
  3. Now it has become complicated for your mother's name to appear, it is difficult to answer on this subject.
  4. Meu amigo o seu problema e muito complexo, isso se não for o problema no seu sistema operacional. teria que ver o Relatórios de log de eventos do Windows para ver o que ele informa o que você está passando. Vamos fazer uma tentativa. possa ser que não funcione mais é bom tentar. Tenta desabilitar o IPV 6 salva e ativar novamente e tenta entrar na VPN e conectar para ver se funciona. Ultimo caso se o suporte da Kaspersky não informou o jeito e formata o pc e fazer uma instalação limpa do Sistema operacional, porque se for alguma atualização do Windows que esteja fazendo isso, não tem como saber qual delas.
  5. What are you saying that because of the war a type of email like this can be suspicious? you will switch to antivirus for which?
  6. kkkkkkkkkkkkkkkkkkkkk hahahahahahahha rsrsrsrsrrsrsrrsrs
  7. It was reported that they made an incorrect configuration. I just think that the Kaspersky team had such an error because they made an incorrect configuration, I don't think that was it, because they should already have all this automated. How is a configuration error going to write an email with customer data and send it? 🤔
  8. It would be very bad if there was a data leak. if there are really any data leaks we will never know.
  9. The best way is to try to contact support. https://support.kaspersky.com/
  10. Poderia mostra uma captura de imagem para da uma olhada no problema?
  11. I don't usually put it as automatically, but I believe it's like this as the image below is informing, you try and come back informing if it worked.
  12. Thanks for the reply. when he said next update he is saying database update or product version update?
  13. That's why I asked this question and so far I have not had an explanation of what is happening. KTS antivirus base is not protecting me? We have two pieces of information the KTS says and a threat is the website https://opentip.kaspersky.com/buurkracht-online.nl/ informs that it is safe, are there two databases? we are protected by thinking about other threats. we have different results. this is wrong.
  14. This is the problem, I already sent the site itself informs that it is safe, however when I go to access the KTS it does not leave informing that it is a threat.
  15. Isso vai depender de qual produto você esta instalando. Informe qual produto você instalou em sua maquina?
  16. Could someone from the Team explain, technically, why on the site. https://opentip.kaspersky.com/ shows that everything is ok. but when we update the product with new definitions it never works, my doubts remain, we are really protected. is Kaspersky's update database really protecting us? this problem has been going on for ten of the 28th of June - it's been 7 days so far it hasn't been updated on our PCs. this sets a precedent for thinking we are unprotected.
  17. Kaspersky Team: After more than 14 hours after my post it's still being blocked by KTS.
  18. I checked now after many hours later, almost 15 hours later and still without accessing the site the updated base but it is still blocked.
  19. I just updated the database, still the site cannot be accessed. even though Kaspersky's developer team reported that it would withdraw from the list. I still can't access the site.
  20. A few months ago the same thing happened to me, what I did I uninstalled the Password Manager, restarted the machine and did the installation again. Try this option for you it works for you, please come back with the result.
  21. I was taking a look at your problem, could you update your Windows? because the version you are using has already been entered. there are several Bugs that have already been fixed, as the link below informs. https://docs.microsoft.com/pt-br/lifecycle/announcements/windows-10-1909-end-of-servicing
  22. Do a general cleaning on your computer, removing the temporary files from the browser, then restart the computer and defrag your HD/SSD. NOTE: Check the restore points if you have many, delete them all and then restart the computer when you come back create a restore point. When you do, please post the result here. Thanks.
  23. Make sure you have updated the router's firmware
  24. Problemas EXE com avpui.exe, na maioria das vezes, provêm de um arquivo executável corrompido ou ausente, que geralmente ocorrem na inicialização de Kaspersky. Sugiro você fazer a desinstalação do Kaspersky, Reinicie o seu computador e faça novamente a instalação do Kaspersky. OBS: Lembrando para não perde a sua chave de registro do Kaspersky certifique-se que você tem ela no seu My Kaspersky.
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