Jump to content
Kaspersky Support Forum

nexon

Forum Masters
 View Profile  See their activity

  • Posts

    1250

  • Joined

  • Last visited

 Content Type 

Posts posted by nexon

    Unable to install in android or ios devices

    in Kaspersky Total Security

    Posted · Edited by nexon

    Hello, @colemauro

    Antivirus kaspersky for ios does not exists (only password manager).

    Also sometimes is problem with login and SSL (i know i had this issue). You can keep trying login.

    Or what i tried is connect to VPN network or simply acitave 4G internet on mobile.

    Next option is directly inser your activation key into kaspersky for android and activate it (later you can login into your kaspersky accout in Kaspersky for android app).

    KTS to PLUS

    in Kaspersky Total Security

    Posted

    17 hours ago, StePits said:

    Thank you for your answer.

    So KTS will have automatic upgrade to PLUS or manual upgrade via My Kaspersky (and communication with support if not available)?

    At your disposal

    @StePits K Plus is new range of products so it needs uninstall old KTS and install manually new K plus. BTW KTS is still supported at least one year. You should also download installer from web page of your region not only via my kaspersky. 
    What you mean communication with support if is not available?

    • Thanks 1

    Limitations of Kaspersky on Windows 11

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    @SystemInfo Someone maybe knows more about changes. But all what i found :

    What's new

    • We have implemented a mechanism that describes the application functionalities and helps configure everything you need. Now you can manage the application key features from the main screen.
    • Now the Kaspersky Password Manager extension theme automatically adapts to the theme of your browser.
    • We have improved user interface.
    • Bugs have been fixed, and the application stability has been improved.

    Receive security news without taskbar notification?

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    On 5/25/2023 at 7:53 PM, Foxtrot said:

    Ok, I reenabled all promotional materials as highlighted in your screenshot.

    Now we have to wait, because I dont know when will new security news arrive. The last one I have is from 19.05, then I disabled it. But I cannot be sure it worked... Maybe it didnt and there just werent any news.

    But if green envelope taskbar notification arrives, I will post it here.

    image.thumb.png.a5dec119e57b21d103e21ef831e84392.png

    I have only one :classic_huh: 

    image.thumb.png.d64a06187c31c6082ea4afbd105bcf46.png

    • Thanks 1

    Cant connect into any vpn server

    in Kaspersky VPN Secure Connection

    Posted · Edited by nexon

    After update KISA to 11.99.4.9878 unable to connect to the VPN provider. Please try again later. 

    ?? Whats going on? K Plus not reliable KISA after update also something wrong like Windows after each update is worse and worse. 

    I really dont want solve everyday some problem. I have many INC issues opened with tech support. 

    Can someone check this? Or only i have this problem? 

    App was updated few minutes ago. 

    A lot of problems with K Plus

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted · Edited by nexon

    Hello all! 

    1. In Windows smart Home Monitor (enabled Orange light) but if i click yes show devices connected in network then my IPTV television via internet stopped working. For now is solution stay only connected without see devices in network (solving with tech support). Can you try reproduce someone who have iptv (set top box)? 

    2. In MR13 i saw parental control after while after some time is not here anymore. In MR14 is parental control always visible in K Plus under security (tab in left). So also solving with tech support. They replied that it was replaced with safe kids (it is true i had KTS and was replaced). But now i saw it in Mr13 and also is in MR14. So parental control is included or not? 

    3. In K Plus in guide i saw in Security > Protecting email > Blocking unwanted email (spam)Blocking unwanted email (spam) there is Anti-Banner and not Anti-Spam. This is only in czech (čeština) guide, in english guide is okay. It is cosmetics but...

    4. In K Plus is frame in right is not white. I reported in BETA versions but has been not fixed. This is not a big issue but cosmetics still persist here in new BETA version MR14. If you have monitor with high resolution 2K or more and you maximize window of kaspersky (full screen) 

    5. KISA after activation K Plus on Windows on same license i have enhanced KISA now (new features added automatically like smart Home Monitor, password safety, social Privacy). In password safety is Not checked 4 times probably bug. In social Privacy and Google account and dáta tracking and Google maps cant disable tracking kaspersky says unable to load data or cant disable. Also czech version of KISA is not available sometimes only (on Slovakian language of android) changed to english and sometimes to czech. If i change android system language to czech then KISA is in czech. But if it is in slovak language sometimes is in czech or english. 

    All of these are solving with KL tech support team. 

    Pictures below you can see with describtion of smart Home Monitor. 

    Would be nice if you can reproduce these some problems which i wrote about this above for example check smart Home Monitor on Windows (show devices) and check internet connection on your pc or TV. Also in mine case is not stable when i allowing show devices still connecting and disconnecting from smart Home Monitor.

    Also you can check in KISA password safety (not checked) it is 4 times here see screenshot. 

    And parental control? Check please. Give me feedback. 

     

    Snímka obrazovky 2023-05-16 200619.png

    Snímka obrazovky 2023-05-16 195733.png

    Screenshot_20230521_013506_Kaspersky.jpg

×
×
  • Create New...