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что?

Служба постоянно коннектится с сетью даже когда ksec не запущен

Hello @David Arrauth, Welcome! We can! When (you're) in a browser, & signing into a Google account, does the KPM extension show multiple Google accounts, in the Username / Password fields & OR the actual extension? IF *no*, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

оно же вручную запускается, или вы думаете, пользователь не вкурсе что сам же и ищет? ))))

сканирование на наличие документов может быть.

Hello @Perilogic, Welcome back! We can't either! We checked with Kaspersky Customer Service, initially they said: "We are aware of the issue and we are fixing it as quickly as possible. Kindly try to access your My Kaspersky after 2 hrs." Then they said: "We have a system maintenance, please access your My Kaspersky after 2 hrs." & YES, IF it's planned maintenance it would be so much better if they put up a banner stating - Maintenance outage - but, that's been requested before, seems to be in the *too hard* basket, unfortunately. Thank you🙏 Flood🐳+🐋

Hi guys! I am facing the same issue, I purchased Kaspersky to manage my personal account, but now I have a client who provided to me a new email account. So, for simplicity, I prefer to use different Google Chrome profiles but I´m not capable of activating PWM in my second profile, even when I'm using the same device.

в разделе Дополнительно окна Настройка в блоке Мониторинг проблем проверьте, выключено ли сохранение информации об ошибках для Службы технической поддержки https://support.kaspersky.com/help/KPM/Win24.0/ru-RU/85146.htm

23.2.0.242 / 1714983207_7587 / 1.1.0.2_1

It’s been 4 hours already and i’m unable to access my kaspersky. Is there some kind of maintenance or what?

Merhaba üyeliğimi müşteri temsilcisinin verdiği linkten indirimli bir şekilde yeniledim. Ancak uygulamada hala yenilenmemiş olarak gözüküyor. Kontrol için mykaspersky sitesine gitmeye çalıştığımda ise ' Güvenli bağlantı kurulamadı my.kaspersky.com bağlantısı sırasında bir hata oluştu. PR_CONNECT_RESET_ERROR Hata kodu: PR_CONNECT_RESET_ERROR Görüntülemeye çalıştığınız sayfa, alınan verilerin yetkinliği doğrulanamadığı için gösterilemiyor. Sitenin sahibiyle iletişime geçerek bu sorunu bildirmeyi deneyebilirsiniz.' ' böyle bir uyarı alıyorum. Yardımcı olur musunuz?

версию KPM можете озвучить?

I tried to find as much information as possible for your reference. Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Video Card: Intel(R) Iris(R) Xe Graphics Storage: Micron MTFDKBA1T0TFH - 953.87 GBs Memory: Samsung LPDDR5 6400 MHz 16.000 GB

Hello @fpefpe, Welcome! *uncheck* Start Kaspersky Password Manager at operating system startup Thank you🙏 Flood🐳+🐋

Where can I find the startup settings for the password manager --- I would prefer to start it myself --- now it starts when the computer boots up

Здравствуйте. Событие "Обнаружен вредоносный объект" произошло на устройстве в Windows-домене ** 14 мая 2024 г. 16:57:02 (GMT+03:00) Описание результата: Обнаружено Тип: Троянское приложение Название: PDM:Exploit.Win32.Generic Пользователь: NT AUTHORITY\LOCAL SERVICE (Системный пользователь) Объект: C:\Windows\System32\svchost.exe Причина: Поведенческий анализ Дата выпуска баз: 14.05.2024 11:51:00 SHA256: 6FC3BF1FDFD76860BE782554F8D25BD32F108DB934D70F4253F1E5F23522E503 MD5: 7469CC568AD6821FD9D925542730A7D8 операционка win10 со всеми обновлениями не сегодняшний момент Собственно что делать, куда бежать?

Hello again, Thanks a lot! Fast and efficient. Have a very nice day!

Hello, this is by design of the cloud product. You can only use syslog. regards

Hello, this will only work in conjunction with a password setting in KES Policy. Goto General Settings in your Policy and "Interface". Then set a Password for KES. Default is User KLAdmin (case sensitive). Thank you in advance Best Regards

@Insatisfação Bem-vindo Peço que por favor entre em contato com o suporte técnico → Suporte Técnico Somente eles podem auxiliar nos casos de compras e reembolsos.

@AureBIt Bem-vindo Verifique se ela está logada e conectada a conta My Kaspersky no Kaspersky VPN. Ainda assim, caso o problema persista, por favor entre em contato com o suporte técnico → Suporte Técnico

Hello, it seems the client was not rebooted or no connection since reboot. In this case you can ignore the message and close it when the client is successfully installed and rebooted and properly shown by cloud management console Best Regards

@garioch7 I am glad you have stated that 'Malwarebytes is not a true anti-virus'. This is one major reason I run MBam and Kaspersky side by side. As I stated on the MBam forum (as BeeGeemb, it fills in any possible holes missed by either MBam or K. (I have a legacy license for MBam). After reading your response on the MBam forum I enabled the Real-time protection on MBam and have seen NO issues arise from that action. As of this writing both are running just fine with no warning pop-ups from either program. Other then the little notice within the Dashboard of K, (which I can ignore) all seems to be well. Should I go back and remove Real-Time Protection to prevent a slow-down?? I've not really noticed a slow down.

Hello Jean, using Remote Access Software needs probably changing an option in your Policy. Please open your policy, navigate to general settings and Self-Defense. Disable the option " Block external management of system services". Wait until the policy is taken over and retry Thank you in advance Best Regards

Настравиваем мониторинг узлов KSMG 2.1 по snmp. Почему-то snmpwalk (и мониторинг, соответственно) не показывает часть данных snmp, которая находится в ветке 1.3.6.1.4.1.2366.1735.1. Здесь находятся данные о состоянии кластера (согласно mib). В конфиге snmpd.conf указана вся ветка с Касперским: view monitoring included .1.3.6.1.4.1.23668.1735 В выводе snmpwalk только ветка 1.3.6.1.4.1.2366.1735.2 # snmpwalk -v3 -l authPriv -u snmpmonitor -a SHA -x AES -A "aaa" -X "xxx" 127.0.0.1 .1.3.6.1.4.1.23668 SNMPv2-SMI::enterprises.23668.1735.2.1.1.0 = Counter64: 5 SNMPv2-SMI::enterprises.23668.1735.2.1.2.0 = Counter64: 58269 SNMPv2-SMI::enterprises.23668.1735.2.2.1.0 = Counter64: 6155 ... ... SNMPv2-SMI::enterprises.23668.1735.2.12.4.0 = Counter64: 0 SNMPv2-SMI::enterprises.23668.1735.2.12.5.0 = Counter64: 0 SNMPv2-SMI::enterprises.23668.1735.2.12.6.0 = Counter64: 1 SNMPv2-SMI::enterprises.23668.1735.2.12.6.0 = No more variables left in this MIB View (It is past the end of the MIB tree) Подскажите, пожалуйста, с чем такое может быть связано?