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Kaspersky Support Forum

家用产品支持

510 topics in this forum

  1. 新版Chromium核心的Microsoft Edge什麼時候才能支援Kaspersky瀏覽器插件 [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By Elior Huang,
    • 2 replies
    • 637 views

  2. 数据库已过期且无法更新/Невозможно обновить базу данных по вирусу. [MOVED] [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By Broderick,
    • 1 reply
    • 532 views

  3. [ 置顶 ] [ 教程 ] 当卡巴斯基产品发生错误检测，我该怎么办？

    By Wesly.Zhang,
    • 0 replies
    • 2.4k views

  4. 无效的证书名称，名称既不在白名单上也不在排除列表中 [ 已关闭 / Closed ]

    By 120861741,
    • 7 replies
    • 7.8k views

  5. [ 3062432 ] 安卓密码管理器支持自动填充功能 [ 已关闭 / Closed ]

    By GengGengDaRen,
    • 4 replies
    • 5.8k views

  6. [ 3753474 ] 为什么WIN10系统更新到最新，卡巴斯基还是提示系统更新呢？[MOVED] [ 已修复 / Fixed in 2020 patch F ] [ 已关闭 / Closed ]

    By FYZBCHEN,
    • 2 replies
    • 5.6k views

  7. [ INC000010929605 ] 发现卡巴斯基2020 安装后经常导致无线热点断线！版本是20.14.1085而且网络无法设置信任模式 [ 已修复 / Fixed in patch G ] [ 已关闭 / Closed ]

    By longklong4k,
    • 13 replies
    • 6.4k views

  8. 是否可以更换授权的电脑 [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By panchengwei,
    • 0 replies
    • 6k views

  9. 不是所有组件都已更新 [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By panchengwei,
    • 0 replies
    • 5.4k views

  10. [ INC000010977265 ] 卡巴斯基安全软件暂停保护期间，电脑已连接网络，除了开着酷狗音乐，没有做其它上网操作，也没打开浏览器。请问会有安全风险吗？[MOVED] [ 已解决 / Solved] [ 已关闭 / Closed ]

    By Guest,
    • 18 replies
    • 7k views

  11. SMB2.0被防火墙拦截 [MOVED][已修复 / Fixed in 2020 patch G] [已关闭 / Closed]

    By dsy,
    • 17 replies
    • 6.8k views

  12. 连接不被保护问题 [ 已解决 / Solved] [ 已关闭 / Closed ]

    By kemi,
    • 0 replies
    • 6.1k views

  13. [ 3394837 ] [ INC000010748167 ] 关于 KIS 2020 防火墙设置「网络」窗口网卡接口消失（或显示不全）的问题 [moved] [已修复 / Fixed in patch E ] [ 已关闭 / Closed ]

    By Suzumima Yuki,
    • 7 replies
    • 6.5k views

  14. [ INC000010686782 ] 恶心人的密码管理器推广 [ 已修复 / Fixed in 2020 patch E ] [ 已关闭 / Closed ] 1 2

    By GengGengDaRen,
    • 33 replies
    • 10.4k views

  15. [ 置顶 ] [ 教程 ] 当卡巴斯基产品安装失败，我该怎么办？

    By Wesly.Zhang,
    • 0 replies
    • 8.7k views

  16. [ 3562671 ] [ INC000010711266 ] 为什么“软件更新器”下载失败？我的网络明明正常啊！（附件里有 Trace）[ 已确认 / Confirmed ]

    By NoShow,
    • 22 replies
    • 7.9k views

  17. 一直显示有的组件没有运行，然后保护暂停。[已关闭 / Closed]

    By carrie,
    • 2 replies
    • 5.4k views

  18. [置顶]卡巴斯基2020系列产品目前存在的已知问题及其处理情况

    By Wesly.Zhang,
    • 0 replies
    • 6.3k views

  19. 卡巴斯基2020更新异常，有时完全无法更新 [已关闭 / Closed]

    By qzlqz,
    • 7 replies
    • 8.6k views

  20. 兩個網頁連線偵測到惡意程式跟顯示不正常 [moved] [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By GPFKYO,
    • 18 replies
    • 7.6k views

  21. 有趣的网页反病毒 [已关闭 / Closed]

    By GengGengDaRen,
    • 8 replies
    • 6.6k views

  22. [ INC000010752484 ] KSC [ 已关闭 / Closed ]

    By jiaobaoyun51,
    • 2 replies
    • 5.8k views

  23. [ 置顶 ] [ 教程 ] 当卡巴斯基产品更新失败，我该怎么办？

    By Wesly.Zhang,
    • 0 replies
    • 7.3k views

  24. 数据库不能正常更新 [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By GengGengDaRen,
    • 3 replies
    • 6.4k views

  25. 中文网不能现在软件了 [ 已解决 / Solved ] [ 已关闭 / Closed ]

    By GengGengDaRen,
    • 14 replies
    • 7.7k views


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