AntiTrust Posted August 27, 2023 Share Posted August 27, 2023 13 hours ago, MarvinG said: I am glad that because of my email to Kaspersky Support, Kaspersky may not have initiated any action to fix this issue even if this was reported 3 months ago here in the forum. still, Kaspersky can make it better. without the patch, it took my bootup time 1.5 minutes. with this patch, it took the bootup time now for 17 seconds, big improvement. without Kaspersky installed, the bootup time of Mac M2 16GB ram is 8 seconds. It is sad that it came to this and took this long to find a fix. When I contacted Live Chat Support, they claimed it is not possible to downgrade Kaspersky. I pointed them to this thread on the forum and said look at your employee Danila T's posts. They are recommending to downgrade. Someone has to be wrong. We now know Live Chat was useless as Danila T. came through and posted the link for Kaspersky 23. I gave live chat a 1 star rating and told them to close the support ticket. I said I will just wait for Danila T to reply to my post on the forum. Link to comment Share on other sites More sharing options...
Danila T. Posted August 28, 2023 Share Posted August 28, 2023 @AntiTrust Thanks for the feedback. We have passed all information to our colleagues from support. Link to comment Share on other sites More sharing options...
MarvinG Posted September 2, 2023 Share Posted September 2, 2023 (edited) On 8/28/2023 at 4:40 AM, AntiTrust said: It is sad that it came to this and took this long to find a fix. When I contacted Live Chat Support, they claimed it is not possible to downgrade Kaspersky. I pointed them to this thread on the forum and said look at your employee Danila T's posts. They are recommending to downgrade. Someone has to be wrong. We now know Live Chat was useless as Danila T. came through and posted the link for Kaspersky 23. I gave live chat a 1 star rating and told them to close the support ticket. I said I will just wait for Danila T to reply to my post on the forum. May I know where did you download Kaspersky 24? I had my automatic download and install updates ON but my version is still Kaspersky 23.0.0.179a.b.c. Edited September 2, 2023 by MarvinG Link to comment Share on other sites More sharing options...
MarvinG Posted September 27, 2023 Share Posted September 27, 2023 (edited) after updating to Mac OS 14.0 Sonoma, the start up time of Mac OS 14.0 in M2 16GB from the time you enter your password to desktop is now 40 seconds. Mac OS 14.0 = 40 Seconds @Kaspersky 23.0.0.179a.b.c Mac OS 13 = 17 seconds after fixed. Mac OS 13 Kaspersky not installed = 8 Seconds Edited September 27, 2023 by MarvinG Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted September 27, 2023 Share Posted September 27, 2023 (edited) 35 minutes ago, MarvinG said: after updating to Mac OS 14.0 Sonoma, the startup time of Mac OS 14.0 in M2 16GB from the time you enter your password to desktop is now 40 seconds. Mac OS 14.0 = 40 Seconds @Kaspersky 23.0.0.179a.b.c Hello @MarvinG, Welcome back! Mac OS 14.0 Sonoma is not yet supported by Kaspersky, refer: Kaspersky for Mac, Hardware and software requirements. 👉Note: Sonoma's commercial release date was the 26th September 2023 > patience Grasshopper🦗, patience. Thank you🙏 Flood🐳+🐋 Edited September 27, 2023 by Flood and Flood's wife Link to comment Share on other sites More sharing options...
Mack32 Posted October 4, 2023 Share Posted October 4, 2023 I can’t even get into my Apple lab top computer after I installed it. It’s been spinning for over 10 minutes. Link to comment Share on other sites More sharing options...
Danila T. Posted October 5, 2023 Share Posted October 5, 2023 On 9/27/2023 at 2:23 PM, MarvinG said: after updating to Mac OS 14.0 Sonoma, the start up time of Mac OS 14.0 in M2 16GB from the time you enter your password to desktop is now 40 seconds. Mac OS 14.0 = 40 Seconds @Kaspersky 23.0.0.179a.b.c Mac OS 13 = 17 seconds after fixed. Mac OS 13 Kaspersky not installed = 8 Seconds Please update base of our product and restart macOS. Check problem. On 9/27/2023 at 2:57 PM, Flood and Flood's wife said: Hello @MarvinG, Welcome back! Mac OS 14.0 Sonoma is not yet supported by Kaspersky, refer: Kaspersky for Mac, Hardware and software requirements. 👉Note: Sonoma's commercial release date was the 26th September 2023 > patience Grasshopper🦗, patience. Thank you🙏 Flood🐳+🐋 macOS 14 supported: Kaspersky Mac 23 with patch D and Kaspersky Mac 24 with patch A. 2 Link to comment Share on other sites More sharing options...
MarvinG Posted October 13, 2023 Share Posted October 13, 2023 On 10/5/2023 at 12:50 PM, Danila T. said: Please update base of our product and restart macOS. Check problem. macOS 14 supported: Kaspersky Mac 23 with patch D and Kaspersky Mac 24 with patch A. Hello Danica, I’ve been searching the Kaspersky Plus version 24 for Mac. And I can’t find any information. I even asked via email support but they only directed me here https://support.kaspersky.com/kaspersky-for-mac/new/15845 There is no version 24 in that link. is there any information on version 24? Thank you. Link to comment Share on other sites More sharing options...
Danila T. Posted October 13, 2023 Share Posted October 13, 2023 Hello @MarvinG! Version 24 is not yet available in all countries. By the end of the month this version will be available to all. 1 Link to comment Share on other sites More sharing options...
Danila T. Posted October 18, 2023 Share Posted October 18, 2023 On 10/13/2023 at 6:21 AM, Danila T. said: Hello @MarvinG! Version 24 is not yet available in all countries. By the end of the month this version will be available to all. Hello @MarvinG! We have already published version 24 on our websites. 1 Link to comment Share on other sites More sharing options...
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