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Posted (edited)
  On 8/13/2022 at 7:59 PM, Khan said:

Hi all.

Just looking for clarification. I was just looking at Eugene Kaspersky's twitter page and followed a link to his blog page and according to him there will be three levels of Kaspersky going forward. They will be Standard, Plus and Premium. He indicates that just AV will no longer be available. I see no mention of a Basic plan. It appears the Standard=KIS. Just want to be clear regarding the new offerings.

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Hello,

This link shows the comparison between the versions/plans. 

Also, if you search YouTube for "Kaspersky Plus Review: First Impressions" will at least give you an idea of what that version looks like.

Edited by jonny quest
edit:sp
  • Like 1
Flood and Flood's wife
Posted (edited)

Hello Khan, 

Welcome back!

No, in the new generation software there's: 

  1. Kaspersky Anti-Virus -> Kaspersky Basic
  2. Kaspersky Internet Security -> Kaspersky Standard
  3. Kaspersky Security Cloud -> Kaspersky Plus

?Premium is a service, it can be purchased separately & added too, to any of the new generation software. 

Thank you?

Flood?+?

Resources: 

Premium Support Services

Frequently asked questions (FAQ) Kaspersky: Basic, Standard, Plus, Premium, by Danila T.

Edited by Flood and Flood's wife
  • Like 1
JPEKaspersky
Posted
  On 7/27/2022 at 12:53 AM, Flood and Flood's wife said:

Olá@jkiejr

Bem-vindo!

@Danila T.reuniu:  Kaspersky: Basic, Standard, Plus, Premium - info & FAQ .

O 'Premium', oferecido no MR6, o software de nova geração da Kaspersky, não é um produto de software individual real, é um 'serviço', veja: Serviços de suporte premium & Comparação de planos de assinatura

? Obs: a linha MR6, ativa assim que o produto é pago, não quando o software é instalado. 

  • KAV = Básico
  • KIS = Padrão
  • KSC = mais
  • KTS aparentemente não tem desenvolvimento futuro ?
  1. Qual versão do Kaspersky Free  você está usando no momento -> Como encontrar o nome e o número da versão de um aplicativo Kaspersky

Recomendamos testar qualquer software Kaspersky antes de investir, para que você possa tomar uma decisão totalmente informada.

Obrigado ?

Inundação ? + ?

Expand  

Good Day.

And who buys a scratch card in a retail store, from when does the new subscription to Kaspersy Standard take effect?

Flood and Flood's wife
Posted (edited)
  On 8/14/2022 at 10:38 AM, JPEKaspersky said:
  1. From when does the new subscription to Kaspersky Standard take effect?
  2. And who buys a scratch card in a retail store?
Expand  

Hello @JPEKaspersky, 

Welcome back! 

  1. ?As soon as the payment is made &, even if you don't install the software on the purchase date, the "days used" clock starts ticking - on the payment date, not the software install date. 
  2. We have no idea what "who buys a scratch card in a retail store", means, related to the subscription question?, please clarify the question? 
  3. Did you translate our reply above into Portuguese? 

Thank you?

Flood?+?

Edited by Flood and Flood's wife
JPEKaspersky
Posted
  On 8/14/2022 at 10:59 AM, Flood and Flood's wife said:

Hello @JPEKaspersky, 

Welcome back! 

  1. ?As soon as the payment has been made &, even if you don't install the software on the purchase date, the "days used" clock starts ticking - on the payment date, not the software install date. 
  2. We have no idea what this means?
  3. Did you translate our reply above into Portuguese? 

Thank you?

Flood?+?

Expand  

Hello @

The quote is in Portuguese, due to having used the translator, sorry for the mistake..

Then the signature of the card in a store takes effect on the date of purchase in the store.

I didn't know that, I thought it was at the time of installation, because how does the store know I'm buying a subscription based on a card ?

Thanks

  • Like 1
Flood and Flood's wife
Posted
  On 8/14/2022 at 11:07 AM, JPEKaspersky said:

Then the signature of the card in a store takes effect on the date of purchase in the store.

I didn't know that, I thought it was at the time of installation, because how does the store know I'm buying a subscription based on a card ?

Expand  

Hello @JPEKaspersky, 

Thank you for posting back & the extra information!

  • Don't worry about the translation thing, it just freaked us out a bit, 'cause there's a rule that translators are not allowed & we were concerned somehow or another, we'd carry the can & get a rollicking?
  • ?Now we understand the card question - yes, correct: IF the purchase is from a physical shopfront, the countdown for the expiration of a subscription activated with an activation code starts from the date when you activate the application on the first device.
  • Once again, Kaspersky creates *different* conditions, for their software, that directly impacts their customers; looks like it may be more advantageous to buy from a physical store, for the new generation software, except, the $$ will probably be outrageous. 

Thank you?

Flood?+?

  • Like 1
JPEKaspersky
Posted

Thanks @Flood and Flood's wife ?

I've been a user since 2012 and I was thinking that there would be no other chance of purchasing KS (I don't have a credit card).

I renewed my KIS subscription for one year in May of this year.

I hope to continue using Kaspersky products, the best for me so far, having already tried others in the past.

Flood and Flood's wife
Posted
  On 8/14/2022 at 11:48 AM, JPEKaspersky said:

Thanks @Flood and Flood's wife ?

I've been a user since 2012 and I was thinking that there would be no other chance of purchasing KS (I don't have a credit card). 

I renewed my KIS subscription for one year in May of this year.

I hope to continue using Kaspersky products, the best for me so far, having already tried others in the past.

Expand  

Hello @JPEKaspersky, 

You're most welcome!

The "scratch card" question confused us, in our country, people talk about & buy "scratchies" to win money?

We're 'think' Kaspersky will continue to be available, both virtually & physically, for a long time; at least we hope so!

Thank you?

Flood?+?

  • Like 1
JPEKaspersky
Posted

Hello @Flood and Flood's wife.

The confusion was generated because the area where the code is on the card has to be scratched, in order to maintain its inviolability and then to have access to the code.

 

Thank you.:classic_smile:

 

JP

  • Thanks 1
Posted
  On 8/14/2022 at 11:07 AM, JPEKaspersky said:

Hello @

The quote is in Portuguese, due to having used the translator, sorry for the mistake..

Expand  

Off Topic : Asking for help with an online translator is no problem,
however providing suggestions/solutions with an online translator has been forbidden for evident reasons such as wrong , not understandable or confusing content.

  • Like 3
Flood and Flood's wife
Posted (edited)

As we explained to @JPEKaspersky, we thought the online translator use happened on our end,it freaked us out, bc, we're always wary of getting kicked in the head, for obvious reasons?; we are aware of the rules.

Edited by Flood and Flood's wife
  • Like 2
JPEKaspersky
Posted

Thanks @Berny and @Flood and Flood's wife for the warning.

This error will not be repeated.

Best Regards

  • Like 2
Posted

@JPEKaspersky You are welcome.

This was only a clarification and not a “warning” ?

  • Like 2
Flood and Flood's wife
Posted
  On 7/27/2022 at 12:26 AM, jkiejr said:

What is the difference between the two lines of software. Is premium comparable to total security.

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Hello @jkiejr, 

Revision of information provided: Premium IS a software package & the full "?️ service", abject apologies for misguiding you?

The crazy thing is their product page makes no mention of the service?️ aspect of the product:

  Reveal hidden contents

Premium = "Safeguard your digital life with our ultimate plan, combining award-winning antivirus, privacy & identity protection, performance boost and must-have premium benefits such as unlimited VPN and password manager.?

Plus = "Get full cybersecurity plus a comprehensive range of privacy tools. Safeguard your account data, securely manage your passwords, and browse, search and access content with unlimited VPN." 

Posted

The CA FR-version → https://www.kaspersky.ca/fr/downloads/premium  is different  :

FR
"Votre protection est notre priorité absolue. Notre solution complète pour vos besoins en matière de sécurité, de performances et de confidentialité comprend une assistance premium d'une équipe de spécialistes en cas de problèmes liés au vol d'identité, qui pourraient vous affecter en ligne ou hors ligne."

EN
"Your protection is our top priority. Our complete solution for your security, performance and privacy needs includes premium support from a team of specialists in the event of identity theft issues that could affect you online or offline."


Anyway , what is → Premium Support Services

Flood and Flood's wife
Posted (edited)
  On 8/17/2022 at 9:34 AM, Berny said:
  1. The CA FR-version → https://www.kaspersky.ca/fr/downloads/premium  is different  :
  2. Anyway , what is → Premium Support Services
Expand  

 Are you addressing us Moderator @Berny?

We never know? 95% of the time (you) address other Community members by name, but not us?

Anyway, in case you are:

  1. Sure is: 
      Reveal hidden contents

     

  2. As we said: "their product page" - not Help documentation?

Thank you?

Flood?+?

 

Edited by Flood and Flood's wife
  • Confused 1
Posted

Hi @Flood and Flood's wife

1) You wrote : "Sure is"

Your screenshot

premium_ca_fr_flood.jpg.eaf783892773f0e3efaed955d210fe22.jpg

 

My screenshot

premium_ca_fr.thumb.jpg.b83b40a269e8ae1b300a8f4f3f08d2fa.jpg

Please refresh your Browser page ?

 

2) You wrote "not Help documentation"
My Help documentation  link is a correct additional information for this Community.

 

Also, for Moderator issues please contact Community Administration.

Thank you.

Flood and Flood's wife
Posted (edited)
  On 8/17/2022 at 11:30 AM, Berny said:

Hi @Flood and Flood's wife

1) You wrote : "Sure is"

Please refresh your Browser page ?

2) You wrote "not Help documentation"
My Help documentation  link is a correct additional information for this Community.

3. Also, for Moderator issues please contact Community Administration.

 

Expand  

Hello Moderator @Berny, 

  1. What for, we get the same result &, in your 1st post, there was no screen shot. 
  2. No, we wrote "As we said: "their product page" - not Help documentation?" - nobody says "your" link is not correct. 
  3. We have. 

Thank you?

Flood?+?

Edited by Flood and Flood's wife
Flood and Flood's wife
Posted
  On 8/17/2022 at 2:09 PM, jonny quest said:

Maybe this link has been posted before on this thread, 10 times..lol, but it was new to me ?

https://usa.kaspersky.com/blog/kaspersky-home-products-2022/26848/

 

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Hello @jonny quest, 

Welcome back!

Thank you?

Nope, sadly, it hasn't, but, it's a good one to include & now you have, so, well done you?

Thank you?

Flood?+?

  • Like 1
Posted

Since Kaspersky products are discussed in this thread, I will ask my question right away: which of the proposed Kaspersky products can protect against Pegasus and this kind of spyware?
Thanks!

Flood and Flood's wife
Posted
Posted
  On 8/22/2022 at 9:14 AM, Flood and Flood's wife said:
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I assume, none of them can protect from such spyware.

p.s. links, you provided, i've read already. Thank you!

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