Search the Community

The basic info requested: Windows 10, version 22H2 Kaspersky Premium, version 21.18.5.438(a) The game "Let's Build a Zoo" keeps being flagged as having a trojan under the name of PDM:Exploit.Win32.Generic and another under PDM:Exploit.Win32.Generic.nblk and Kaspersky shuts it down and deletes the file in question (the .exe of the game). This has rendered the game unplayable. Any time I try to run the game, Kaspersky closes it down with the following report. I have tried to reach out to both the publisher and developer, and they are adamant it is a false positive and that it is because it "was developed on an older software".

Hola, la web es segura y no puedo entrar aunque este en exclusiones, que mas puedo hacer?

The file from steam is being deleted and its part of the game Event: Malicious object detected User: MARLON-PC\tkowa User type: Initiator Application name: steam.exe Application path: A:\Program Files (x86)\Steam Component: File Anti-Virus Result description: Detected Type: Trojan Name: HEUR:Trojan.Win32.Generic Precision: Heuristic Analysis Threat level: High Object type: File Object name: vphysics.dll Object path: A:\Program Files (x86)\Steam\steamapps\common\Half-Life 2\bin MD5 of an object: 24F62D887523D173937731233EE5267E Reason: Machine learning Databases release date: Today, 2024-11-15 2:01:00 PM

Hello guys, I am the owner of a website that is being blocked by Kaspersky Safe Browsing feature with the following message: "We prevented you from visiting a cryptocurrency scam website. This website was set up to steal your funds or trick you into sharing private virtual wallet data, usernames and passwords. We prevented you from visiting the website to protect your data. You can safely close this window. How to identify cryptocurrency scams. Detected: 09/28/2024 07:53:35 p.m. Blocked: By Safe Browsing Reason: threat of data loss Detection method: Cloud protection" I am confident this is not a certificate issue, and my website is safe. This is the only antivirus flagging the website like this, and I believe the issue might be due to a past feature where users could log in using a cryptocurrency wallet. That feature has since been removed, but it seems the website may have been flagged as dangerous during that period. Could you please advise me on how to resolve this issue and remove the block, if possible? Thank you for your assistance! Best regards,

Hola. El dia de hoy necesite entrar a un sitio que es una institucon gubernamental y de pronto me aparecieron 12 notificaciones acerca de malware en la pagina.

I was trying to play "Strinova", a new game. I couldn't enter it, because Kaspersky flagged the anti-cheat software as malicious. Well, I understand that it's Chinese software, but don't be that harsh, lol. After adding to exclusions, the game successfully launched - but - After an update, the game was flagged again. Why does Kaspersky do that? And why isn't it still whitelisted?

Adquirí la version premium y no puedo acceder al cliente de Riot, me indica que no hay conexión, (como si estuviera desconectado). Añadí la exclusión y coloqué los archivos .exe de la app como aplicaciones de confianza, incluso le di "sin restricciones" o habilitado para las reglas de cada aplicacion para que tengan libre movimiento. Y aún así continúa el problema. Unicamente puedo acceder (de forma parcial, ya que me permite acceso a la aplicacion pero no a jugar en pantalla completa) cuando tengo la VPN activa, pero no me interesa ejecutar esta aplicación a través de la vpn, me gustaría ejecutarla normalmente.

Windows 11 版本信息：23H2 (OS Build 22631.4037) 卡巴斯基版本信息：21.3.10.391 (m) https://www.douyu.com/client?tab=client#pc 今天此官方网址下载的PC客户端。刚下载好就被卡巴斯基删除了，我都没来得及看到文件。

Dear Kaspersky Team, I hope this message finds you well. I am writing on behalf of the Afro-Asia Institute for Strategic Studies, as it has come to our attention that our website, https://afroasiainstitute.org/, has been incorrectly flagged as a phishing site. We would like to clarify that our website is legitimate and does not host any phishing activities. As a reputable institute, we are committed to ensuring the safety and security of our visitors and their data. This false classification is affecting our credibility and the ability of our users to access important resources on our platform. We kindly request that your team reviews this case and removes the phishing warning associated with our website as soon as possible. If any further information or verification is required from our side, please do not hesitate to contact us. Thank you for your prompt attention to this mat

Recentemente navegando pela Steam encontrei o jogo Visions of Mana e resolvi instalar a demo para jogar. Hoje ao abrir o jogo para minha surpresa o antivirus detectou que havia um vírus nele, fechou o jogo demo antes mesmo de começar e excluiu o arquivo. É até estranho que uma empresa como a Steam permita que esse tipo de coisa aconteça e até denunciei. Mas também, qual seria a possibilidade disso ser apenas um falso positivo?

Hello. Kaspersky has falsely marked my site as Phishing and blocks it from loading. Site: https://www.melekhost.com Its new website and only simple wordpress site

dear sir Could be removed /un flagged system informer as malware ? it's a false positive https :// systeminformer.sourceforge.io/downloads thanks

Hello support team, I want to run the following files on my system but VirusTotal detects threat, however Kaspersky is not showing any threat detection(I am using premium Kasepersky, home edition) I just want to know if these files are safe, let me know if You can confirm this. here are the 4 VirusTotal link files: https://www.virustotal.com/gui/file/f5e6682c44cb73f65d2f349fc651d7c3c78b2e49fa56a765a702a877c8c563d3/detection https://www.virustotal.com/gui/file/ce66ca7f2ede112a03356850594762591dbe62ac083eb989c9e8e58b6138e316/detection https://www.virustotal.com/gui/file/e968563a93f2fcb5690ee2f77ab097c8c757da5bb156dead731048dfa64f008b https://www.virustotal.com/gui/file/0175940ccb7a1cc71c27ea13ee574d7f7d73e58e1d9c48f22ffebc157d9a0b24/detection Also let me know if i can somehow send files to you, everyfile is .exe format Thank You in advance, Best Regards

Was Browsing the Wayback machine to download a preserved copy of minecraft Apple TV Edition, and Kaspersky Internet security flagged the site as phishing. This makes no sense as the webpage and file are both safe The Webpage is https : // ia801202.us.archive.org/ Here is the warning I got from Kaspersky Internet Security: If you could please fix this, I would be more than happy! 🙂

I cannot update the Clash-Verge-Rev 1.7.3, as Kaspersky Anti-Virus give false alarm to me when I run the update program. And this alarm cannot be ignored, that I must delete the entire Clash-Verge-Rev, including the old ones. Though I can still re-install the old version of this VPN, without this alarm.

Hello Kaspersky Team, Our website has been falsely flagged as a phishing site and showing threat of data loss. We have checked our website and server and there is no malware present. The site does not pretend to be any other entity. I'd like to request a re-evaluation. Website: https : //w1.endlessmessages.com/ I have sent requests through https://opentip.kaspersky.com/w1.endlessmessages.com/, but unfortunately with no effect on the flagging from your antivirus Thanks in advance

Hi there, There is a file called d5_launcher.exe in our software, and we used Kaspersky/OpenTip to scan this file, the result is safe and clean. However, sometimes when using our software D5 Render (a 3d rendering program for architecture, based on UE5), Kaspersky will suddenly start warning and deleting our file d5_launcher.exe. It said the file is Trojan.Win32.Generic. ( we did some searches, and maybe it is related to our keyboard shortcuts? The problem is that we cannot let all users to click Trust the file manually, which is inconvenient. So I'd like to ask you guys, is there a way to upload our files before we release our updates? so Kaspersky will trust those files and do not affect our users from using D5 Render. ( Avast and some other AV software provide us an address in FTP to upload files, and we upload files before we release a new version each time) Thanks in advance!

My website is already been cleaned but still the kespersky considering it as phishing website for no reason. Please do the needful, we have a presentation. https : //2024presidentsclub.com

Столкнулся с проблемой, что игра отображается как троянское приложение, игру скачал буквально только что, никаких модов и подавно стоять не может, лицензия стим. Жалуется на сам .exe файл с игрой. Игру давно удалял потому что не было обновлений и поднадоела и таких проблем не было, даже с поставленным модом на русификатор, сегодня решил снова её поставить и без модов, игра просто помечается как троян. Я конечно могу просто отключить защиту, но не могу же я так постоянно сидеть? Windows 10 Pro Версия 10.0.19045 Сборка 19045 Kaspersky Free 21.17.7.539

Guten Tag! Ich bekam heute die Meldung von Kaspersky, dass meine Email-Adresse mit einem Twitter-Account verknüpft ist und von dort Persönliche Daten und der Aktivitätsverlauf abgeflossen sind. Dies hat mich überrascht, da ich mich nicht daran erinnern konnte, jemals ein Konto angelegt zu haben. Auch die Rückmeldung vom Twitter-Support fiel negativ aus: Ich freue mich über Infos, bzw. Tipps. Vielen Dank und LG Christof Hello, We weren’t able to locate an account with the username you mentioned, or affiliated with the email address you’re using. If the username was incorrect, please file a new report. As of our most recent review, that username is available on X. You can claim it by signing up for a new account. Please note these are available on a first-come, first-served basis and it can be claimed at any time. Please don’t respond to this email, as replies are not monitored. Thanks, X Support

Hello. I’m Youngkwang Oh from IRONMACE. We are serving a game called 'Dark and Darker' (https://darkanddarker.com). Recently, your AntiVirus is misdiagnosing our own anti-cheat programs (Tavern.exe, TavernWorker.exe). The diagnostic code is 'PDM:Trojan.Win32.General' and it is misdiagnosed by your System Watcher. For your information, our anti-cheat is packed with VMProtect for security. Many of our players are suffering from inconvenience because of this. We submitted detected images. Please review it as soon as soon as possible. Best regards.

При использовании Creative Cloud и любого софта от Adobe постоянно выскакивают проблемы с инициализацией лицензии. При выключении касперского все работает стабильно и я подключаюсь ко всем моим сетевым функциям приложений. Выдает сообщения формата "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again" - в исключения папку adobe пытался добавить и не помогло, проблему решает только выключение касперского и это выглядит как костыль с моей стороны. Подскажите с решением проблемы и как решить эту несовместимость (прикрепляю файл ошибки для понимая проблемы. Напоминаю, что это связано именно с работой касперского и его фильтров, поэтому я и обращаюсь на форум сюда, а не в adobe)

Lately, one of our clients send us email regarding our site www.swordier.com has been flagged by Kaspersky as unsafe and we used shopify to set up our store but couldn't figure out why it happened like that. also, as attached it the screenshot our clients provided, can anybody help?

我的博客 https:// blog . kagureion . top/ 被 Kaspersky 误报为「可能导致数据泄露的网站」，但我确信我的网站的确没有这样的意图。请求解除对我的博客的误报，感谢。

Producto: Kaspersky Total Security Quise ingresar como siempre a mi cuenta de Airtm, y como hacía mucho que no cambiaba la contraseña, Airtm me redirigió a la pantalla de cambio de contraseña, la cual fue bloqueada por Kaspersky. Consulté con soporte de Airtm y me confirmaron que el URL que reporta el antivirus es legítimo. Podría poner el URL en el whitelist, pero por las dudas quisiera la confirmación de Kaspersky. Muchas gracias Roberto