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Dear Sirs and Madams, good day to all. I wish you all a wonderful day as well, and thank you very much in advance. Please help me find a solution to this problem. I used Kaspersky Rescue Disk 18 (Kaspersky Rescue Tool) to scan and analyze my Windows 11 computer to check for viruses. The problems I encountered were as follows: After I booted from the Kaspersky Rescue Disk USB drive and Kaspersky Rescue Tool started, it displayed the following message: ============================================================================================================== Warning Your Computer's operating system is in hibernation mode or has been shut down incorrectly. Press REBOOT to restart computer. To mount volumes correctly: - Launch the Windows operation system - In the Start menu select Restart - Launch kaspersky Rescue Disk again. Press SKIP to mount volumes in "read-only" mode. Malware isn't be disinfected in this mode! Press CONTINUE to try to mount volumes in "read-write" mode. This procedure may cause damage of files system! ================================================== I clicked CONTINUE to try to mount the volumes in read and write mode so that Kaspersky could eliminate and remove viruses when one is present. But I discovered that Kaspersky Rescue Disk is unable to delete or add anything, whether a file or a folder, from the Windows 11 C: partition. The bootable Kaspersky Rescue Disk antivirus is ineffective and unable to unlock the Windows 11 C: partition. My dear brothers and friends, is there a way to unlock the Windows 11 C: partition so that it is accessible for reading and writing for any other bootable system? I'm adding some additional information that might help you find a solution. 1. On my Windows 11, the built-in BitLocker disk encryption tool, which secures data by making the drive unreadable, is disabled. ============================================= The result of the command `manage-bde -status`: =============================================== Microsoft Windows [version 10.0.26200.7840] # manage-bde -status C: BitLocker Drive Encryption: Configuration Tool version 10.0.26100 Copyright (C) 2013 Microsoft Corporation. All rights reserved. Volume C: [] [Operating System Volume] Size: 180.00 GB BitLocker Version: None Conversion Status: Fully Decrypted Encrypted Percentage: 0.0% Encryption Method: None Protection Status: Protection Disabled Lock Status: Unlocked Identity Field: None Key Protectors: None Found Administrator@DESKTOP-NOPGV12 C:\Users\Administrator ============================================= Result of the manage-bde -off command: ============================================== Microsoft Windows [version 10.0.26200.7840] # manage-bde -off C: BitLocker Drive Encryption: Configuration Tool version 10.0.26100 Copyright (C) 2013 Microsoft Corporation. All rights reserved. ERROR: An error occurred (code 0x80310008): BitLocker Drive Encryption is not enabled on this drive. Enable Drive Encryption. Administrator@DESKTOP-NOPGV12 C:\Users\Administrator ====================================================================== Thank you in advance. I look forward to your reply.

I have a file(s) that the anti-virus shows as having a virus. It does not, however as a keyboard scanner app, Kasperky thinks it does. Every time the notification comes up on accessing the folder the file is in my file manager, I am unable to ignore both the notification or add it to the exclusions list. Seems to get added but the notification still comes up the next time. How do I stop the false positive notifications?

Hey, From what you’ve described, it looks like you’ve already tried pretty much everything on the Windows side (Core Isolation off, features disabled, etc.), so this is likely not something you’re missing — it’s more of a limitation or conflict. From what I understand, Kaspersky’s hardware virtualization is mainly used for Safe Money (secure browser) and the virtual keyboard, so if you don’t really use those features, you’re honestly not losing much by keeping it disabled. In fact, many users prefer keeping Windows security features like Core Isolation / Memory Integrity ON instead, since they provide broader system-level protection compared to Kaspersky’s limited virtualization use case. 👉 My suggestion: Don’t stress too much about enabling Kaspersky virtualization Keep your Windows security features optimized (even if you prefer some off for gaming) Focus on overall system stability and performance

what does virtualization do for kaspersly, it's only for the browser and on screen keyboard because I never use those anyway

Hello @ArHu, Thank you for the information! We're not sure how (yr) formatting (your) *reply* to our post - however when we try to reply to (yr) reply all that populates the text box is (yr) last entry.... odd. ****When (you) next REPLY* - select QUOTE Print-screen - press the Print Screen (PrtSc) key on the keyboard to copy the full screen, then *paste* the output to Paint OR Paint3D or any other graphics editor - save the file as .png OR ,jpg - simple graphics format, in File Explorer - select copy - against the image - come to (yr) reply here in (yr) topic, position the cursor in the text box, right-click, select *paste* from the list of options. READ: How to take a screenshot Does 'info32' mean MSINFO32? Try & get a full-screen-screen-print - it will save a lot of grief IF everyone can clearly see what you see please? In (yr) Windows UPDATES - is Get the latest updates as soon as they’re available ON OR OFF? Thank you🙏 Flood🐳+🐋

Hello everyone, I am experiencing an issue when running an administration task to restart endpoints from the console. When I launch the restart task, it works correctly for some endpoints. However, certain machines do not restart at all, without any apparent error in the console. Here are some details: The task is properly deployed and visible on all targeted endpoints The machines are online and reachable The administration agent appears to be functioning correctly No explicit error messages are reported I would like to know: What could be the possible causes of this behavior? Are there specific logs to check on the endpoint side or on the server side? Are there any prerequisites or restrictions (permissions, GPO, system state, etc.) that could prevent the restart from occurring? Thank you in advance for your help and feedback.

Just a quick check: Could you please take a look at the ‘UpdateHostsFile’ task? Does a script run here? Unfortunately, I don't have Windows 11 available right now to verify this. I'm sure @harlan4096 can help with this... ... and then continue with the KRD.

Hi Berny, Thanks for your quick response. Did run AdwCleaner but the log file is a bit empty ( just shows the pre installed Dell software and registry settings). The screen dump is a bit more useful.

Problem solved ! turned out it was badUSB attack prevention instead of device control, we've to authorize our keyboard for remote access via iDRAC

Just got the phone again and safe kids was completely uninstalled... by a long press on a icon in the same screen the Icon there comes up a menu with "select" "Remove" "Uninstall" Press "Select" a new menu appears on the top of the screen "Uninstall" "Create folder" with that you can choose the safe kids icon and click on Uninstall.. if you are quick then you can remove the permissions.. and also the program. Here is a film from the last stage.. but can not post here so 2 photo's from the last stage where you can clearly see the remove admin writes... if you are quick enough then the program is disabled..

Hi everyone, I have a physical disability which means I have to use an xbox adaptive controller with software called JoyXOff to convert the inputs to Mouse and Keyboard. Unfortunately when I need to change settings for Kaspersky or create exclusions, I am unable to click on these popups to confirm. This then means my carer has to plug in a mouse every time to confirm. I have tried adding the relevant files and folders to the "Allow interaction with the Kaspersky Anti-Virus interface" setting in specify trusted applications but unfortunately it still does not work. Any help would be appreciated as I would like to keep using this software!

All I've got are old personal archives from my findings and this onde show is from KS 21.22 but still the unsolved mystery with scans not being saved and registered were acting defective for over two years. (Files are to big to post here) Back in 2024 in attempt to fix a common bug found by others where quick mouse virus scan prompt was not working. The instrunction was to repair or uninstal Kaspersky Standard. Doing that, It did solve this particular problem but my unknow bug remained unresolved. I've managed to survive with annoying bug for months untill KS 21.24 came, making all scans to disappear uppon finishing. So after all the embarassment spend trying understand why this curse never got resolved. I've ended up again in completely uninstal KS and downloading from MY KASPERSKY service account this layest version. Doing that, I've ran the background scan while installing and followed the progression till the end. The scan saved on reports page and I've began to execute many viruses scans to check If they were being saved, and not disappear. After four days putting to test, there have bem registered more than 23x viruses scans and they were all saved at last. Finally! 🙏 I've running now a Full scan like I usually do every week and I Hope Kaspersky co. start managing their updates with more caution and *don't* push newer version anytime soon.

https://forum.kaspersky.com/search/?&q=активация linux&type=forums_topic&quick=1&nodes=160&search_and_or=or&sortby=relevancy

this is the instruction they told me. "Please follow the instructions below for a probable solution regarding your Safe Money issue. 1. Please try changing default browser for Safe Money to a different one and see if the issue persists. Open your Kaspersky Plus app > Privacy > Safe Money settings (click the cogwheel) > look for the "Additional" section" and change the browser > Save. 2. Delete Safe Money browser profile folder and start Safe Money again to create a new folder/profile. Press the Win key + R on your keyboard > type %programdata% and click OK > Kaspersk Lab > delete SafeBrowser > then run a protected browser again. Please note that this will delete your Safe Money list of website entries." ------then i tried to open a website in protected and this end up not working. and i shut down the computer. Again, i received an email the next day, which is today (this is the emailed instruction) "Thank you for your response and for providing those updates. We apologize for any inconvenience caused. I have checked the provided GSI report, but I can't find anything peculiar in it. Before we can propose solution or a workaround to the issue you are experiencing, we would need your assistance to share some additional data for further analysis. 1. Open the main Kaspersky application window. 2. Click Customer Service icon in the lower part of the window. This opens the Customer Service window. 3. Click the Support Tools link to open the Support Tools window. 4. Use the toggle switch to Enable application tracing. To save the changes, click the Save button. 5. Reboot the computer. 6. Proceed to reproduce the issue once the computer is back on. 7. Open the main Kaspersky application window. 8. Click Customer Service icon in the lower part of the window. This opens the Customer Service window. 9. Click the Support Tools link to open the Support Tools window. 10. Use the toggle switch to Disable application tracing. To save the changes, click the Save button. 11. In the Support Tools Window, Click on Create Report. 12. Uncheck Operating System Information 13. Click on Save report on your computer 14. Enter the File Name Traces, save the archive in a location you will remember and click Save. 15. Please send us this Traces archive. today I open the computer, read this email, then i followed 1-5. after that i tried to open a website in protected mode so that it will trace my activity (I think) then it opened successfully in protected mode. tried another website and still opening in protected mode. this is my thought to this. maybe last night when I followed the first two instructions after trying the "safe money" which turned out not working and after i shut it (my thought) something was cleared without knowing. then when i received an email today and followed the instructions then when i tried "safe money" again it successfully opened.

Quick update... Icon does seem to be green on many web sites... but not here on this forum.. May be it "off" for this site as it is Kaspersky's and so is trusted... I dont know.. but it seems to be all good.

Hi I have this issue as well it auto update and then now i cannot launch my vm as ever time it crashes my vm is using Ubuntu

We're on 12.11.0.637 right now It seems like some computers are fixing themselves without having to do anything, while others are suddenly experiencing this issue out of the blue despite working since the update. So now I am not sure what is causing this. One computer that I had previously reinstalled suddenly starting having it again, then after a few restarts it fixed itself. There needs to be a quick way to fix this because users can't be carrying on while their AV is not running correctly. Shouldn't it try to restart protection on it's own?

I hate kaspersky because it keeps making a please wait loop and when time runs out, the pig app just decides to block quick share

Hi Flood, Thanks very much for the quick reply. I was searching online for information about core Isolation and found the "On" recommendation but I can't for the life of me remember where. I trust Kaspersky far more than Windows so I will leave it OFF. I wish you a belated Happy New Year. Steven

Hello @Luisfca, Welcome! Irrespective of how frustrated (you) are by a particular Kaspersky feature, there's no need to use abusive language - even in *abbreviated* form - no-one in the Community has OR will speak to (you) in that manner. If one wishes to be informed, there are relevant *existing* topics & those topics are easy to find, for others, such as (yourself), read: How to configure the display of the On-Screen Keyboard icon - specifically: *Show quick launch icon in data entry fields*. Thank you🙏 Flood🐳+🐋

This is exactly what I tried to explain to Kaspersky support. They have changed their system (just after my yearly renewal), now my vpn is useless. And I have to go through all kind of steps, including installing a debug variant of VPN, send all kinds of reports, which I have to dig up in the android folders somewhere. I am not willing to invest my valuable time in this proces, so I decided to wait a few weeks, and then move to another VPN option. I am tired of providers who think they can launch new software/updates without taking responsability of thorough testing. I am not a test dummy!

Description and cautions This article describes how to configure dump for capturing memory dumps, including application memory. Details The recommended text editor is nano, below is a quick tutorial on how to use it if you are using it for the first time. Configure kdump Altlinux There is no kdump-tools package in the default repository, so it has to be downloaded from the sisyphus repository: Go to https://packages.altlinux.org/en/sisyphus/srpms/kdump-tools/ In List of rpms provided by this srpm select the kdump-tools package for the required architecture (can be checked by running uname -m) Download the package from the Download link Install it by running apt-get update && apt-get install <path to the downloaded rpm> After that, follow the Debian instruction from Edit /etc/default/kdump-tools step Red Hat based distributions (tested on Fedora 38, Rocky Linux 9, Red OS) Install kexec-tools sudo dnf install kexec-tools Edit /etc/kdump.conf. In the configuration file edit the core_collector setting: option -d should be set to 17 instead of 31 Edit /etc/default/grub. Edit GRUB_CMDLINE_LINUX, add crashkernel=256M to reserve enough RAM for the dump kernel to run, and nmi_watchdog=1, to capture a dump in case of a system hang Run sudo grub2-mkconfig -o /boot/grub2/grub.cfg Reboot Enable kdump service sudo systemctl enable --now kdump.service Debian based distributions (tested on Debian, Astra CE, Alt Linux) Install kdump-tools sudo apt update && sudo apt install kdump-tools -y Edit /etc/default/kdump-tools. In the configuration file edit the MAKEDUMP_ARGS variable: option -d should be set to 17 instead of 31 Configure the bootloader In /etc/default/grub edit GRUB_CMDLINE_LINUX_DEFAULT, add nmi_watchdog=1 to capture a dump in case of a system hang In /etc/default/grub.d/kdump-tools.cfg change crashkernel value to 384M-:256M (default is 384M-:128M) Expected result: GRUB_CMDLINE_LINUX_DEFAULT="$GRUB_CMDLINE_LINUX_DEFAULT crashkernel=384M-:256M" ave and run sudo update-grub SUSE Linux Install kdump sudo zypper in kdump kexec-tools Edit /etc/sysconfig/kdump Change KDUMP_DUMPLEVEL variable to 17 Edit /etc/default/grub Edit GRUB_CMDLINE_LINUX_DEFAULT, add crashkernel=256M to reserve enough RAM for the dump kernel to run, and nmi_watchdog=1, to capture a dump in case of a system hang Update the bootloader configuration sudo grub2-mkconfig -o /boot/grub2/grub.cfg Reboot Enable kdump service sudo systemctl enable --now kdump.service Configure SysRq dump trigger To enable SysRq trigger, these key combinations 'kernel.sysrq = 8'(without quotes) has to be added to /etc/sysctl.conf. Reboot or run sudo sysctl --system After the set up above is complete, to manually trigger a dump press Alt+SysRq, Alt+C. Alternatively: echo 8 | sudo tee /proc/sys/kernel/sysrq (Command above is only needed if kernel.sysrq is not set in /etc/sysctl.conf) echo c | sudo tee /proc/sysrq-trigger Location of the dump files may vary between different Linux versions, it is configurable in the kdump configuration file. In Debian based distributions it is set by KDUMP_COREDIR variable. In Red Hat based distributions it is set by the path setting, generally the default location is /var/crash. Make sure that the dump folder has enough free space for the dump to be written. You may search by filemask: vmcore. Related Information

red and green, its looking pretty festive here 🎄🍻 um so quick updates: they asked if the failed DNS site lookup happens with other sites then dnsleaktest.com, personally idk but it happens consistently with that site. i tested 10 servers for them and they still fail to find the site. i tried another vpn looking up dnsleaktest.com and it works fine. i updated the vpn again, and noticed the first go with selecting the fastest server puts me across the world, then after connecting to a closer server then trying the fastest server works properly. they asked if its the ISP i said i dont have the luxury to test that, but I gave them a link to this forum again where others have confirmed its not the ISP. 🙃happy holidays🫡

Montreal servers feel great, quick loads no hiccups on youtube. 🥳 a bit quicker then Toronto imo, but maybe due to many normal factors. I Still get time outs where youtube tries to run an add and shows the page is not available but i think thats because of my adblock web extension Ublock Origin on firefox.

Thanks for reply. Just now, my Windows prompted me to update. After the update, the quick scan returned to normal. Thank you very much. Could you explain what caused this?