Wesly.Zhang

Hello， 截图看下，这个页面是否属于 卡巴斯基 。

Hello, I have received the sample which you provided. I will analyses them and give you a reply. As I see, the above behavior are related to program performance issue. You can't think that a program that causes performance problems will be classified as a malicious program. Performance problems do not mean malicious behavior. Regards.

Hello, Could you try to use a full file path instead of only a file name? such as c:\balabala.txt. Regards.

Hello, I want to ask you when this alarm display, what is your choice? I see your gif, there is no this notification, so I ask you this question. Regards.

Hello, i was just watching a twicht stream and had the discord web page open. Could you please provide the twicht stream url? Any media source website based on Javascript technology to create online video player. This type media play could include advertisement or “not bad object”. So any website source need analyses. Regards.

Hello @Wesly.Zhang, Thanks for elaborating on your earlier question & current understanding. Our understanding of the issue, as defined by @Tom Wong, is not resolved with the solution you propose. Perhaps @Tom Wong, will post back & share his thoughts? Thank you🙏 Flood🐳+🐋 Hello, @Flood and Flood's wife As a temporary workaround, As a test, I share an ideal here. it need remove klmouflt and klkbdflt item. This will reduce security level for keylogger protection. But at least it can solve the problem of losing response to the keyboard. in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E96F-E325-11CE-BFC1-08002BE10318}\UpperFilters But, Please notice : do not delete UpperFilters key, only edit its value. if keyboard and mouse lost response after do that, Please reboot PC forcefully. and reboot the PC. @Tom Wong you can try it and reply the result. Regards.

Hello, There may be some network software that can cause this problem. LinkRegards.

我也有同樣狀況，從昨天開始，每十分鐘跳出一次這個警示。 沒有開proxy，瀏覽器重置、甚至重灌過電腦後依舊無解。 有沒有方法停止彈出這個警示窗？非常惱人 解決了，更新了分享器的軟體後就不再出現警示。 提供給有同樣問題的人做參考。 Hello, 能否告知 分享器 的名称，这样可以帮助遇到这个问题的人。

Hello, Are you using some VPN or network speed accelerator software when this alarm display? Could you check this situation? Tell us the related software. Regards.

Hello, @desbest The above two softwares, why do you think they are malicious programs? Do they have any specific malicious behavior? Can you provide me with samples via PM ? I need to confirm whether these two softwares have malicious behavior. Because the definition of PUA is not to damage the system or endanger the security of computer information, but to conduct advertisements, install software, etc. Regards.

Hello @AryanK As I think, you have found the solution for your problem. For me, this is a solution that can take care of most users. It is not a "one size fits all" type of closing and opening function, but giving you more choices. I think this is the best solution. Regards.

Hello @Flood and Flood's wife Perhaps our understanding of the external manifestations of "closing this function" is different. I think that this feature can be disabled for the websites by setting exclusions url . So websites that have this feature disabled actually have this feature turned off. https://support.kaspersky.com/KTS/21.3/en-US/90458.htm Regards.

Hello, video-weaver.dus01.hls.ttvnw.netDo you know this website? or what website do you access when the alarm display? It seems a media player website. Regards.

Hello, Could you post this discovery to KL support via my.kaspersky.com/support ? Also the KIS build version? OS build? Regards.

Hello, @Flood and Flood's wife Are you sure “Kaspersky’s On-screen/virtual keyboard cannot be disabled”? Regards.

Hello, @TheMarioSalles Could you know which process which related to Windows Hello and Windows Biometricshas been blocked by KIS? Please set those processes “could access webcam”. Any better after that? Regards.

Hello, Link遇到问题需要看下这个。

Hello， 没有其他的需要设定。

我昨晚也遇到了哈哈 没用代理。。。 Hello, 现在还报吗？

Hello, 浏览器设置中的代理设置中选择 不使用 代理 后在看下。

Hello, @HopP2 When I run anti virus program it says all is well and no threat detected. When I open ms edge it always says threat detected. Could you post some detection object information to here? Do you install some edge addones? Disable all addones and restart the edge browser, How about the situation? Regards.

Hello, @desbest I don’t know the facebook messenger you provided is from what place. But the ordinary build is in here: https://www.microsoft.com/en-us/p/messenger/9wzdncrf0083, I think you should use official source. Where do you download the installation file? BTW. If there is anyone know that this build ( digital signature: bronze paradise ) is official installation file, Please let us know. I don’t know whether was the flash build handled by your country local services company. If you don’t use flash play, you can uninstall it without any problem. Regards.

Regards. Dear customer, Thank you for your continued support. I apologize for my delayed response. Our Virus Analysts have just replied to us with the following information. We added some rules to block popups on y2mate.guru. Changes will back in a few hours. Anyway, I see many blocked scripts on y2mate.com. If they are correct, this is a compromised website and we can't do much for Anti-banner. not-a-virus:HEUR:AdWare.Script.Generic https://www.y2mate.com/themes/js/common.js?v=3.302 .https://www.y2mate.com/sw3461575.js?v=3.1.323&o=6a4e0728b9384286a8da6fd5224c8ec7&pub=0&p=4279460 Give us a call in case you need further assistance, our numbers and business hours are one click away: http://support.kaspersky.com/b2c Have a great day! Bhuwan || Customer Service Representative So, what should I do now ? Hello, It should be blocked correctly in that website. How about your side? Regards.

Hello, @DirkStander The name and path of the detected threat file? What is its sha1 value? Regards.

Hello, You can use google translation to see this topic. If you have any question, please let me know. LinkRegards.