Wesly.Zhang

Hello, There is no specific description indicating that Kaspersky products now support the experimental http 3.0 protocol. Regards.

Hello, 2022预览版目前是测试版本，这个问题在之前的版本上存在吗？

Hello, Why do you enable two VPN in one time? Regards.

Hello, Could you find “ Digital Reflection CA” certificates in certificates manager? Try to export to backup it and delete this certificates. Any better? As I think, The existence of a program on your computer that uses an intermediate certificate (Digital Reflection CA) to intercept encrypted network traffic and decrypt it causes Kaspersky to verify the certificate chain and find that the certificate chain is broken, just like KIS do. So you’d better to check VPN or any anti-banner or any network filter type software or browser addone. So the easiest way to interrupt the certificate chain is to delete the certificate and let it return to the normal certificate chain. Regards.

Hi @Gary51 There has a interesting thing has been found. It is too strange. The website has two digital certificates, Entrust.net for me, Digital Reflection CA for you. @Berny@Flood and Flood's wife Could you help to confirm what's the situation from your side. @Gary51 ,Could you help to export this Digital Reflection CA certification and zip it and attach it here? How to export certification? In certmgr.msc, you should search Digital Reflection CA item in all certificates store. Select it and right-click it → All task→ Export...→ Next→ choose a path and file name to save it. Regards.

Hello, Do you exit KIS first？As I think, if you exit KIS, the “Kaspersky fake certificate” doesn't exist in certificates chain. Exit KIS first (right-click the Kl icon in system tray and select Exit, Yes) and close all browser tab and close itself. then re-start browser, and visit website and try again, Any change in this time? And how about this certification. Regards.

Hello, Could you exit KIS and open the website. If everything is ok without any problem occur. Please take a screenshot on the website certification again. We need check original certification chain. Does it like this? Regards.

Hello, Please expand the list to check above two certificates is the same name or not and take a screenshot on it. Regards.

Hello, Could you check the digital certification for this website via the following step. Is the certification expiration date the same as me ? Also check the expiration date of kaspersky antivirus personal root certificate. Regards.

Hello, Please press this place, it will open digital certification window for this website. please take screenshot on the first and last tab in the certification window just like me before. Regards.

Hello @vanxious Please check whether the bowers addones do this behavior or not. There is a high probability that they are doing this “good” things. Regards.

Hello, Do you block the browers to access internet? such as blocking some proxy software to access internet or blocking internet speedup software? Regards.

Hello, After Click here and take a screenshot. Regards.

Hello, What happen when you press this place? Could you also take a screenshot on it? Regards.

Hello @Wesly.Zhang, The URL is as shown in the Kaspersky Threat Intelligence Portal scan. Thank you🙏 Flood🐳 +🐋 Hi @Flood and Flood's wife OK. It seems OK now, right? Regards.

Hello What’s the url for the website, could you send it via PM? Regards.

Hello, Could you take a screenshot on the browser window and upload the screenshot picture to here. Let us know how to bring up the certification window. Regards.

Hello, OK? Do you use chromium Edge or original Edge? Regards.

Hello, I made it to step three but I’m not sure how to bring up the certificate info You mention you can’t bring up certification info, you only take a screenshot on the cerification window just like me and upload to here. Regards.

Hello, I think maybe WMI Repository is corrupted. This can cause the AV status reported by the Security Center to be incorrect. Microsoft has removed the support article for resolving this issue. https://support.microsoft.com/en-us/kb/555962 So, I search a similar solution to explain how to restore the WMI repository. You can wait KL support advice to see whether they also recommend you to restore WMI repository. https://www.thewindowsclub.com/how-to-repair-or-rebuild-the-wmi-repository-on-windows-10 Regards.

Hello, Go to Webcam Protection settings to uncheck this setting. if you want to config some application which could access webcam, you can do the following step, such as the browsers. Regards.

Hello, Do you use chromium Edge or Chrome or…...? Regards.

Hello, Does your CPU is a x86, not x64 type? Regards.

Hello, 21.3.10.391(e) is available. Could you run a database update to install this patch first, After installing this patch, re-check your issue again. 😉 If you couldn’t install the patch after you run the database update and reboot your PC. Please be patient and wait it push to you automatically. Please feed back any information to us. Regards.

Hello, What’s your OS version and KL product build? Thanks. Regards.