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Everything posted by Wesly.Zhang

  1. Hello, 这可能是运营商DNS解析的问题或者你自己指定的DNS解析服务器有问题。
  2. Hello, 请告知一下“计划任务”中有哪些任务?在 powershell 管理员权限 下执行如下命令: schtasks /query /v /fo list >> c:\schtasklist.txt 在 C 盘根目录下会形成一个名为 schtasklist 的 txt 文件,打包这个文件上传到这里来。
  3. Hello, 请在地址栏中直接输入 www.baidu.com ,不要 / 后面的参数访问百度网站是否存在问题。
  4. Hello, 你是否用过什么激活工具激活过 windows ?
  5. Hello, Driver service or local service? KL product can not hook SSDT or shadow SSDT because of microsoft patch guard function on x64, so product can not control those two type services. Regards.
  6. Hello, @Flood and Flood's wife What a cute cartoon game...
  7. Hello @JPEKaspersky Is this issue been solved? Regards.
  8. Hello, @Miamitom In additional to what Berny said, Could you provide the application download link to me via PM? Regards.
  9. Hello @Imodium This topic is related to KSC, your question may post in this section: https://forum.kaspersky.com/forum/kaspersky-endpoint-security-cloud-155/ Regards.
  10. Hello, 检查是否是位于 KSN 白名单中,如果是的,那么这个文件被分析过列白的,我认为不会存在问题,如果不在 KSN 白名单中的话,那么你可以点击旁边的 提交重新分析 按钮等待 人工分析 结果出现。
  11. Hello, 检查下其他浏览器是否有这个问题,比方说微软自带的 Microsoft Edge。
  12. Hello, 请检查下下载的卡巴斯基安装包的 数字签名 证书是否存在?且 数字签名 是否有效。
  13. Hello, 把这个证书导出,然后导入到 火狐浏览器 的证书管理器里面后看看。
  14. Hello, 请您到证书管理器中检查卡巴斯基的数字证书是否在有效期内。 运行--》certmgr.msc--》受信任根证书--》kaspersky lab anti-virus root certificaiton--》右击条目--》选择 属性--》查看证书有效期是否到期。
  15. Hello, @France99 what's the problem in details? what is it? Regards.
  16. Hello, 你可以清楚有关错误报告来解决这个问题,在 主界面 点击左下角的 技术支持--》支持工具--》清楚卡巴斯基产品的系统报告与技术支持数据 大概这个意思的选项,然后重启计算机,看看还会不会再次提示你这个内容。
  17. Hello, I have checked this installation file about its digital signature. Do you uncheck the KL application control settings : trusted digitally signed application? By default, I can not encounter this issue. It is not a self-signed digital verification. I change my previous idea. This file is signed by Sectigo. As for why Kaspersky does not trust the sectigo certificate authority, this reason requires Kaspersky to confirm the reason. Regards.
  18. Hello, 是的,就是这个原因。你目前保持默认即可,无需作任何操作。
  19. Hello, @supan which PPPoE dial software do you use? system or other application? Regards.
  20. Hello @siimindeed Please close all the browser addones and check whether this detection has gone or not. Regards.
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