KarDip

Hi @Moli I love good news, thanks for taking the time letting us know it is solved. Thank you

Hi @Moli I would try this, go to system preferences, and remove your malicious “profile” reboot then create a new profile in Users & Groups . Thank you.

Hi @Nurad95 Please can you "send" that "gsi log" to Kaspersky Support by creating a "report" to Kaspersky Support. Also send image of Chrome "alert" https://my.kaspersky.com/en https://help.kaspersky.com/KSMG/1.0/en-EN/100269.htm Thank you.

Hi @Nurad95 Did you re-login to Kaspersky with plugin disabled? Did Chrome detect same? password exposed? Thank you.

Hi @Nurad95 Also can you do a test with the Kaspersky Chrome Plugin "enabled" and "disabled" Does Chrome detect same action in both? Thank you.

Hi @Nurad95 Maybe try uninstall Chrome then reinstall Chrome 64bit version. Also do a GSI Log https://support.kaspersky.com/common/diagnostics/3632?_ga=2.245158786.661792544.1556616443-1107685739.1536300880#block7. Thank you.

Hi @Nurad95 Please take a look at the below URL for instructions to reset your Kaspersky account Password. https://support.kaspersky.com/common/start/13906#block5 https://help.kaspersky.com/KPC/1.0/en-US/96933.htm Thank you.

Hi @Project NY Okay so have you tried login to https://my.kaspersky.com Go to “devices” then “manage” {name of pc} when the popup opens right at the bottom right hand side “disconnect device” Then reboot pc and try activate again. Thank you

Hi @coverland Just log-in to https://my.kaspersky.com/ then go to “devices” then “add new device” See image. Or can try these Kaspersky instructions. https://support.kaspersky.com/common/buy/13030 Thank you.

Hi @willian Have a go here<>http://www.spamhaus.org/ Thank you.

Hi @releone anGuys, as well as above posts. You can still get Microsoft Windows10 for free by doing this download. Create Windows 10 installation media https://www.microsoft.com/en-us/software-download/windows10?ranMID=24542&ranEAID=0JlRymcP1YU&ranSiteID=0JlRymcP1YU-SHyAG2mhXw1T5PaAtU.BvA&epi=0JlRymcP1YU-SHyAG2mhXw1T5PaAtU.BvA&irgwc=1&OCID=AID2000142_aff_7593_1243925&tduid=(ir__nff9ofrg3gkftki6kk0sohzize2xlamfk1okfq3q00)(7593)(1243925)(0JlRymcP1YU-SHyAG2mhXw1T5PaAtU.BvA)()&irclickid=_n Okay you can still re-instsall windows 7 ISO Filefrom here, https://www.microsoft.com/en-us/software-download/windows7 Make sure you have your original Windows 7 key Code then download it to a 4GB Flash Drive and store it for later date, if Windows 7 ISO file crashes on you, you can just reboot re-install. Thank you I Edited original post as it crashed. ModKarDip

Test Only.

TEST ONLY

TEST ONLY

Hi all, as well as above posts. This information in below URL is for active Kaspersky users wondering how to figure this above post out about “incompatible software” when trying to enable Virtualization in Computers. https://support.kaspersky.com/us/common/safemoney/13713#block1 Also, for Kaspersky users who do not mind doing a bit of ground work to get Kaspersky 2020 Virtualization Software in machines to work correctly. If you are still having issues please contact support. https://my.kaspersky.com/ Thank you.

​ Hi @Deedeesween Please contact Kaspersky support. https://usa.kaspersky.com/about/contact Thank you. ​

Hi @Deedeesween, Welcome. As well @Berny post. You don’t say what Kaspersky Security you are using? How many employees do you want to track? Do you want to track just on mobile devices? Are you using the correct Kaspersky Security for your business? A little more information would be great as we are not mind readers. Thank you.

Oh @Andy okay, said 9 days in the menu must been a browser malfunction, so sorry about that.

Hi @Era if your Kaspersky Licence is still “active” meaning has not “expired” you will be okay to just reinstall Kaspersky and then just re-activate your existing Licence Key.

Hi @Andy, so what Kaspersky Small Office Security “version” do you have installed? Also are you using Microsoft Windows? or other?

Hi @RV123. As well as above posts. To change the country settings, Please contact Technical Support. Thank you.

Hi @releone an all above posts. Any machine that has “Windows 7 ultimate Service Pack 1” will have no issues updating to Windows 10. The un-compatable machines are the older version Windows 7 without “service pack 1’ I recommend anyone still using Windows 7 service pack 1 should upgrade to Windows 10 to use better software you will be surprised at how good Windows 10 is to use.. https://www.microsoft.com/en-us/software-download/windows10 Thank you.

Hi @arleetel, that is great news. Also TCP and UDP allowed is okay so don't worry about it. And it all works connecting your printers. Thank you.

Hi @arleetel, okay seems you covered everything to try and fix, so yes you need to get this issue sorted to see if if it is Kaspersky causing the disconnect of devices, can you let us know here in Kaspersky Community what support say. Thank you.

Hi @arleetel, okay maybe let the Kaspersky experts take a look, as you have Kaspersky<>KIS 20.014.1085(f) installed i suggest you contact Kaspersky support. https://my.kaspersky.com/ Also send a GSI Log. https://support.kaspersky.com/common/diagnostics/3632#block7 In your computer network connection settings do you have all the network profiles set the same. Like in public or private, to share printers, you need to be in “private” Thank you.