KarDip

Hi Paul Have you tried Kaspersky Windows-Unlocker. https://support.kaspersky.com/us/8005 Please read blog how to do. https://www.kaspersky.com/blog/kaspersky-windowsunlocker-2/12275/ Thank you.

Hi @ Paul What version of Kaspersky Security do you have installed?

Hi Paul You can try Kaspersky free trial Ransomware Decryptor tool kit. https://noransom.kaspersky.com/ Thank you.

Hi Sib3riX , that is great news thanks for the follow "update" information.

Hi, as well as above post @ Flood. Please run a Kaspersky GSI Log. Please view the below URL Instructions. https://support.kaspersky.com/common/diagnostics/3632#block7 This tool will generate a "zip file" to your desktop. After you have run the GSI Log, please drag and drop the "zip file" into the Kaspersky "gsi parser" Please view the below URL instructions. https://www.getsysteminfo.com/tou Then copy and paste the "easy read link" back into your next post. Then maybe we can see what happened in your above post.

Hi, welcome. I would buy a one year licence for the new computer, When that expires then purchase a five year licence for five computers. That way it will balance out for you as you will still have minimal licence on existing three computers. Then add your new five computer licence key code to existing three computers. Hope that helps. Thank you.

Hi DavidB and Welcome As well as above posts. This has been a known issue in browsers with Arlo for quite some time. With Chrome try disable "flash" Also maybe try cleaning up all your browsers of all history data and cookies. That seems to work. Then try this login. https://arlo.netgear.com/#/cameras Or try your normal Arlo login I tested with Kaspersky 2019, version 10.0.0.1088 (e) There was no issue with login to Arlo.netgear.com Please keep us updated what works for you. Thank you.

HI RydemStorm OKay not sure what is happening with this URL. Try again here. https://support.kaspersky.com/updater3#downloads I have actually opened the download link web page, just download for Windows or what ever other. If it does not work, contact Kaspersky Support. https://my.kaspersky.com Thank you.

HI D R B Yes know I was just posting what Nikolay arinchev was asking for. Sorry for the confusion. Thank you for the update.

Hi D R B As well as above post. Please send you traces to Kaspersky Support. How to create traces. https://support.kaspersky.com/14364 Thank you.

Hi AlexGamer, thanks for the update info as that is great news. Thank you.

Hi Suman, okay might be good idea to collect trace files and send them to Technical Support. https://support.kaspersky.com/14270#block3 Thank you

Hi cep Thanks for the update. Also above posts. Maybe take a look at instructions from "howtofixprinter" help section concerning" Cannon printer not resonding" Take a look bottom URL http://howtofixmyprinter.com/printer-issues/how-to-fix-canon-printer-not-responding-error/ Thank you.

HI guys, I agree with harlan4096 my plugins in Firefox 64 bit become active with latest Firefox browser update. Thank you.

Hi SIIL-IT1 and welcome to the new Kaspersky Community Forum. Lots of discussion topics, lets start below URL. https://help.kaspersky.com/KSC/11/en-US/92238.htm Thank you.

Hi Suman and welcome to the new Kaspersky Forum Community. So what Kaspersky version do you have installed? Maybe you have the wrong version installed? Maybe take a look below URL. https://support.kaspersky.com/13891#block2 Thank you.

H cep and welcome to the new Kaspersky Forum Community. Maybe in your printer "settings" are incorrect as set as "offline" Please take a look in the URL below, as it as been an issue. https://support.microsoft.com/en-us/help/4027988/windows-10-change-a-printers-status-from-offline-to-online Thank you.

Hi SIIL-IT1 and welcome to the new Kaspersky Forum. Please reboot you PC then try again with all other "apps" closed. Thank you.

Hi mario.rossi and welcome to the new Kaspersky Community Forum. Can you please tell us what version of Kaspersky Security you have installed? Your issue is tricky to fix not knowing how much damage is already done to your "files" You can try this "free" Kaspersky "decrypt" tool. https://noransom.kaspersky.com/faq-en/ Thank you.

Hi,dmw, and welcome to the new Kaspersky Community. You can stop your son from uninstalling with a "pin lock" Please take a look in below URL. https://support.kaspersky.com/12272#block3 Also make sure you have Kaspersky Safe Kids connected to your My Kaspersky Portal. Take a look below URL. https://help.kaspersky.com/KPC/1.0/en-US/95241.htm This will show you how to configure your child's profile. https://support.kaspersky.com/12265#block3 Thank you.

Hi Miko, and welcome to the new Kaspersky community. As well as above posts. Might be a good idea to run a Kaspersky GSI Log. https://support.kaspersky.com/common/diagnostics/3632#block7 Then copy and paste the Zip File In the GSI Parser. https://www.getsysteminfo.com/ Also Kaspersky has there own support information on DNS errors issue. https://support.kaspersky.com/us/common/error/activation/13771#block3 Thank you.

Hi caspar.hull Welcome to the new Kaspersky Community. As well as the above post. Please run a Kaspersky GSI Log https://support.kaspersky.com/common/diagnostics/3632#block7 Then copy the Zip File, then drop it in the GSI Parser. https://www.getsysteminfo.com/ Now please copy and paste the easy read link back here in forum. Thank you.

Hi gearond Welcome to the new Kaspersky Community. As well as above post. It depends on how many devices you bought license to send to work correctly. If you only bought one license for one device, you need to buy new license to add new device, but if you bought for three devices send should work unless you have exceeded adding new. Please take a look here for correct instructions. https://help.kaspersky.com/KPC/1.0/en-US/173437.htm You need to find this image in My Kaspersky portal then send Licence to "device" you select, the device must be connected to My Kaspersky.com. Thank you.

Hi Mare Also welcome to the new Kaspersky Community. As well as Schulte post. I tested Aol worked for me. Maybe try adding Aol URL in Kaspersky "advanced settings" of "web anti-virus" in "configure trusted urls" To do this, go to settings, web anti-virus, advanced settings, configure trusted urls, "add" Thank you. Example only. Example only.

Hi, Tsiikki, and welcome to the New kaspersky Community. Try this. Go to Kaspersky settings, protection, web ant-virus, advanced settings, configure trusted urls, "add url". I tested it worked for me. So should that should fix it for you too. Thank you.